ServiceBox vs BuildOps

Housecall Pro

Procore

Jobber

ServiceTrade

ServiceTitan

FieldEdge

Compare ServiceBox and BuildOps based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Housecall Pro is a field service management solution designed to streamline operations and drive growth for home service businesses. The platform offers a comprehensive suite of features to help professionals in various industries, including HVAC, plumbing, electrical, general contracting, handyman services, home cleaning, and more.

ServiceTitan is a cloud-based field service management solution that proudly support irrigation, commercial septic septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep, and water treatment companies

Jobber is a field service management software that helps home service businesses stay organized and streamline customer experiences. With AI tools such as Jobber Copilot and automated marketing features, administrators can provide 5-star service.

ServiceBox is a software for service businesses that helps manage their end-to-end business including, customers, job sites, quotes, contracts, work orders, scheduling, recurring work orders, timesheets, invoices, maintenance, and more. The tool integrates with QuickBooks and Sage 50.

Access Controls/Permissions

Accounting

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Asset Tracking

Automated Scheduling

Billing & Invoicing

Calendar Management

Checklists

Contact Database

Contact Management

Contract/License Management

Customer Database

Customer History

Customer Management

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Debit/Credit Card Processing

Dispatch Management

Document Management

Document Storage

Drag & Drop

Electronic Forms

Electronic Payments

Electronic Signature

Employee Database

Employee Management

Employee Scheduling

Equipment Maintenance

Estimating

For Commercial and/or Industrial Electrical Contractors

For Plumbing Industry

Geographic Maps

Historical Reporting

Image Capture

Inventory Control

Inventory Management

Inventory Tracking

Invoice Management

Job Costing

Job Management

Job Scheduling

Job Tracking

Labor Forecasting

Location Tracking

Maintenance Scheduling

Mobile Access

Mobile Alerts

Mobile App

Mobile Signature Capture

Monitoring

Multi-Location

Online Payments

Online Time Clock

Payment Collection in the Field

Payment Processing

Predictive Maintenance

Preventive Maintenance

Pricing and Cost Calculations

Purchase Order Management

QuickBooks Integration

Quotes/Estimates

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recurring Appointments

Recurring Orders

Reminders

Repair Tracking

Reporting & Statistics

Routing

Scheduling

Search/Filter

Service History

Status Tracking

Task Scheduling

Technician Management

Template Management

Third-Party Integrations

Time Off Management

Timesheet Management

Vehicle Information

Work Order Creation

Work Order Management

Workflow Management

ServiceBox

Android

Web-based

Windows

iPad

iPhone

Parts and Service Coordinator

It is used for our business and we love it. It is great that everyone can have access to it and we can use it for so many things.

President 

The system is easy to use and super practical. Its a super great asset to have in your tool box.

The attachment feature is amazing and allows you to upload and store lots of information in the work orders. Robust system and we have lots of confidence in it.

Service Manager

The customer support has been fantastic. She has been amazing to work with and has answered every with a day.

However, it does have some connectivity issues and lagging issues at times, which makes it frustrating for users, especially when most of our business is revolved around the program.

I had looked at many different options and this one is definitely the best. The customer service is absolutely amazing.

Plumbing Heating Mechanical

Once Again it saves times for all employees. I strongly recommend if you don't have Service Box get it, the cost is very fair and well worth it in the long run.

Owner 

This fits our business platform the best. It has a lot of functionality and the development team is always quick to help integration of a new feature or idea we have.

Electrician 

It's hard to fix mistakes, and navigate the website on the phone. My biggest thing would be to have an app or a phone version of the website.

Labor Forman

I like that there are many ways to organize aspects of the job. I like that the contact info of each customer can be inserted into the app.

Accounts Manager

Service Box syncs wonderfully with our Quickbooks (Canadian desktop version), we didn't experience any of the tax integration issues that we had with the US companies.

Inside Sales

Overall,I enjoy this product. I would recommend it to anyone who is looking for a tool to manage bookings for various applicablions as well as invoicing etc.

Project Manager / HSA / Technician

The data storage function for equipment and work orders is very helpful along with the ability to add photos to all relevant fields.

We are a small business and only have a couple of technicians in the field. The cost for our needs is one of the best in the market.

Wastewater Operator

The software works perfectly most of the time on my iPhone 6. Clocking in and out and just maneuvering around is quick on iPhone.

Previous lack of an inventory module and now the new inventory module updates are slow with a system that does not always work well.

Service Coordinator

Ease of use, job tracking and overall increase in efficiency.

Small buttons make each page seem confusing. I have to click through several buttons and screens to get to places I want to go in the app.

ServiceBox screenshot: ServiceBox check in/out of a job, add time and materials, take pictures, enter job notes, create maintenance checklists, and schedule technicians

ServiceBox screenshot: ServiceBox work order scheduler

ServiceBox screenshot: ServiceBox create and edit quotes and estimates for a new customer

ServiceBox screenshot: ServiceBox invoice customers through an online payment portal and streamline work between the techs and back office

ServiceBox screenshot: ServiceBox edit recurring work

Large Enterprises

Mid Size Business

Small Business

FieldEdge is a cloud-based service management software to help users run and grow the entire field service business by handling operations such as scheduling, dispatching, invoicing, and payment processing.

ServiceTrade is a field service management platform designed for commercial HVAC, mechanical, and fire contractors that streamlines operations, optimizes field performance, and boosts sales and client retention.

Procore construction software manages construction projects, resources and financials from planning to closeout. Procore helps owners, general contractors, and specialty contractors increase project efficiency & accountability by streamlining project communication & documentation.

BuildOps is a cloud and mobile-based software for commercial service contractors that assists with dispatching, workflow management, quoting, invoicing, service agreements creation, projects management, report generation, and more.

Availability Management

Client Tracking

Equipment Tracking

File Storage

For AEC Industry

For HVAC Companies

Lead Management

Project Planning

Project Scheduling

Projections

Rescheduling

Time Tracking

BuildOps

Linux

Project Engineer 

Phone version and computer version are very different and loss of information between the two. No drag and drop feature for files.

Project Manager

Really like the mobile capabilities of the product - super important for my technicians in the field.

Dispatcher

Dispatch board is solid... easy to understand, good GPS, can optimize best routes for time saving. Makes our lives easier without any big downsides.

Managing Contractor

The best part is its super easy to use and so well thought out that it takes most of our folks just a few hours before they get comfortable with the basics.

It is so simple and clean but has all the power we could want. It breaks down profitability well and provides great reporting.

Managing Director

It's also improved by having excellent integrations with our accounting program.

Accounts Payable

Overall, I think BuildOps is great and the support team does their best to listen to us and fix any issues we come to them with.

Hvac Technician

Great experience so far. I think it going to be a good fit in our company.

Owner

The support staff are amazing. We have an assigned support person and are extremely well taken care of.

CFO/Integrator

Customer service/support/continued improvements and features are awesome.

Senior Officer

SENSITIVE CONTENT] is great. She really makes our experience with buildops a positive one.

Makes it easy to follow service calls from dispatch, repairs, and billing. Creating PO's helps with accounting for parts costs and making sure we are billing for everything purchased.

All in one user friendly solution for field service management and project management.

Senior Project Manager

The dispatch board allows for all technicians' schedule in one place. Live job costing and tracking is great.

Client services

The ease of use and integration of new technology.

It is difficult to access vendor information and for very large quotes BuildOps is more cumbersome.

There are no custom forms, its a single column list of text, checkboxes etcc.

Schedule your implementation right away. It took us longer to schedule a live date (our fault) and when we finally decided, we had to wait a couple extra weeks.

BuildOps screenshot: BuildOps Mobile Invoicing + Signature Collection: Contractors make payment easier for their customers AND get paid faster with seamless mobile invoicing that integrates directly with their trusted accounting platform (meaning no double entry).

BuildOps screenshot: BuildOps Asset Management: Optical character recognition (OCR) means techs take a photo of the asset data plate + our software extracts the critical info, accurately documenting and organizing all equipment history.

BuildOps screenshot: BuildOps Customize workflows and assign to jobs to ensure technicians capture everything necessary before moving on. Workflows can include anything from requiring a form be filled out to collecting a customer signature.

BuildOps screenshot: BuildOps Boss Board: Reporting across any metrics you need, all in one place. Empower your team to monitor technician success, identify trends, and make decisions backed by data.

BuildOps screenshot: BuildOps Custom Forms: Create and customize forms, then attach to a job or assign to your technicians. Forms enforce quality, consistency, and proper documentation. And they can be used for anything you want, from COVID-19 Safety to Refrigerant Tracking.

ServiceBox vs BuildOps Comparison (2026)

ServiceBox

BuildOps

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives