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ServiceBox
5
76
4
71
3
20
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Field service software for commercial service contractors
Table of Contents
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ServiceBox - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2026
ServiceBox overview
What is ServiceBox?
ServiceBox is field service management software built for commercial HVAC, plumbing, electrical and multi-trade contractors. It connects customers, job sites, equipment history, scheduling, work orders, technician time and materials, recurring maintenance, purchasing, job costs, invoicing and accounting handoffs in one workflow.
Dispatchers can plan technician capacity, assign work and send complete job details to the field. Technicians can access customer, site and equipment history, then capture labour, materials, notes, photos, forms and signatures on the work record. Office teams can review job status, costs, follow-up work and billing without rebuilding the job from paper, texts or disconnected systems.
ServiceBox supports reactive service, preventative maintenance and quoted project work while preserving one connected customer and job-site history. Guided onboarding helps configure workflows, train office and field teams, and connect supported accounting processes with QuickBooks Online, QuickBooks Desktop and Sage 50 Canada.
ServiceBox is designed for growing commercial service businesses that need more operational control than a simple scheduling app without the complexity of an enterprise rollout.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Invoicing and Quotes
Tracking
Notes and Sheets
Scheduling
Bugs and Issues
Uploading Photos
Do you work for ServiceBox? Manage this product listing
ServiceBox’s user interface
ServiceBox review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.1
Ease of use
4.3
Customer support
4.3
Reviews sentiment
What do users say about ServiceBox?
Users report ServiceBox is user-friendly, streamlines work orders, invoicing, and scheduling, and connects office and field staff efficiently. They appreciate the ability to go paperless, keep detailed notes, and access customer and job information from anywhere, which boosts productivity and organization. Many find customer support responsive and helpful, and value the integration with accounting tools like QuickBooks and Sage. They like the clear navigation and ease of training new staff.
They say the software sometimes suffers from bugs, slowdowns, and glitches, especially on mobile devices, and feel updates can be slow. Some mention inconsistent search functions, limited customization for invoices, and navigation challenges. They find scheduling and reporting tools could be improved.
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Who uses ServiceBox?
Based on 168 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ServiceBox's key features
Most critical features, based on insights from ServiceBox users:
All ServiceBox features
Features rating:
ServiceBox alternatives
ServiceBox
Starting from
35
/user
Per month
Limble
Starting from
No pricing info
Housecall Pro
Starting from
79
Per month
FieldPulse
Starting from
No pricing info
ServiceBox pricing
Pricing plans
Pricing details:
User opinions about ServiceBox price and value
Value for money rating:
To see what individual users think of ServiceBox's price and value, check out the review snippets below.
Dawn B.
Learning Experience Designer
Jeremy S.
Electrician
ServiceBox integrations (3)
Integrations rated by users
We looked at 168 user reviews to identify which products are mentioned as ServiceBox integrations and how users feel about them.
Integration rating: 4.1 (13)
Integration rating: 3.8 (6)
Integration rating: 1.0 (1)
“that was our existing system.”
ROBERT S.
Purchasing Manager
Integration rating: 4.0 (1)
“We need to share this file with our owner who works from a different location.”
“Integrating QuickBooks accounting software into our code repository offers zero technical value. Our engineering team manages microservice version control and continuous deployment pipelines, not payroll or corporate invoices.”
Tami P.
Accounting Compliance Manager
ServiceBox customer support
What do users say about ServiceBox customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ServiceBox customer support.
Widespread user sentiment highlights ServiceBox customer support as responsive, friendly, and effective at resolving issues quickly.
A significant portion of users appreciate being able to easily reach real people and receive efficient, knowledgeable assistance.
Support options
Training options
To see what individual users say about ServiceBox's customer support, check out the review snippets below.
“I like that it is super user friendly, and the support team is always pleasant, responsive and helpful.”
Mandy T.
Owner
“The times I've had to contact support have been quick and easy.”
Ethan H.
Telecommunications Specialist
ServiceBox FAQs
ServiceBox has the following typical customers:
Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. What level of support does ServiceBox offer?
ServiceBox offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum
