ServiceBox vs ServiceTrade

Housecall Pro

Jobber

ServiceTitan

ServiceMax

Inspect Point

Intuit Field Service Management

Compare ServiceBox and ServiceTrade based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Housecall Pro is a field service management solution designed to streamline operations and drive growth for home service businesses. The platform offers a comprehensive suite of features to help professionals in various industries, including HVAC, plumbing, electrical, general contracting, handyman services, home cleaning, and more.

ServiceTitan is a cloud-based field service management solution that proudly support irrigation, commercial septic septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep, and water treatment companies

Jobber is a field service management software that helps home service businesses stay organized and streamline customer experiences. With AI tools such as Jobber Copilot and automated marketing features, administrators can provide 5-star service.

ServiceBox is a software for service businesses that helps manage their end-to-end business including, customers, job sites, quotes, contracts, work orders, scheduling, recurring work orders, timesheets, invoices, maintenance, and more. The tool integrates with QuickBooks and Sage 50.

Access Controls/Permissions

Accounting

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Asset Tracking

Automated Scheduling

Billing & Invoicing

Calendar Management

Checklists

Contact Database

Contact Management

Contract/License Management

Customer Database

Customer History

Customer Management

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Debit/Credit Card Processing

Dispatch Management

Document Management

Document Storage

Drag & Drop

Electronic Forms

Electronic Payments

Electronic Signature

Employee Database

Employee Management

Employee Scheduling

Equipment Maintenance

Estimating

For Commercial and/or Industrial Electrical Contractors

For Plumbing Industry

Geographic Maps

Historical Reporting

Image Capture

Inventory Control

Inventory Management

Inventory Tracking

Invoice Management

Job Costing

Job Management

Job Scheduling

Job Tracking

Labor Forecasting

Location Tracking

Maintenance Scheduling

Mobile Access

Mobile Alerts

Mobile App

Mobile Signature Capture

Monitoring

Multi-Location

Online Payments

Online Time Clock

Payment Collection in the Field

Payment Processing

Predictive Maintenance

Preventive Maintenance

Pricing and Cost Calculations

Purchase Order Management

QuickBooks Integration

Quotes/Estimates

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recurring Appointments

Recurring Orders

Reminders

Repair Tracking

Reporting & Statistics

Routing

Scheduling

Search/Filter

Service History

Status Tracking

Task Scheduling

Technician Management

Template Management

Third-Party Integrations

Time Off Management

Timesheet Management

Vehicle Information

Work Order Creation

Work Order Management

Workflow Management

ServiceBox

Android

Web-based

Windows

iPad

iPhone

Parts and Service Coordinator

It is used for our business and we love it. It is great that everyone can have access to it and we can use it for so many things.

President 

The system is easy to use and super practical. Its a super great asset to have in your tool box.

The attachment feature is amazing and allows you to upload and store lots of information in the work orders. Robust system and we have lots of confidence in it.

Service Manager

The customer support has been fantastic. She has been amazing to work with and has answered every with a day.

However, it does have some connectivity issues and lagging issues at times, which makes it frustrating for users, especially when most of our business is revolved around the program.

I had looked at many different options and this one is definitely the best. The customer service is absolutely amazing.

Plumbing Heating Mechanical

Once Again it saves times for all employees. I strongly recommend if you don't have Service Box get it, the cost is very fair and well worth it in the long run.

Owner 

This fits our business platform the best. It has a lot of functionality and the development team is always quick to help integration of a new feature or idea we have.

Electrician 

It's hard to fix mistakes, and navigate the website on the phone. My biggest thing would be to have an app or a phone version of the website.

Labor Forman

I like that there are many ways to organize aspects of the job. I like that the contact info of each customer can be inserted into the app.

Accounts Manager

Service Box syncs wonderfully with our Quickbooks (Canadian desktop version), we didn't experience any of the tax integration issues that we had with the US companies.

Inside Sales

Overall,I enjoy this product. I would recommend it to anyone who is looking for a tool to manage bookings for various applicablions as well as invoicing etc.

Project Manager / HSA / Technician

The data storage function for equipment and work orders is very helpful along with the ability to add photos to all relevant fields.

We are a small business and only have a couple of technicians in the field. The cost for our needs is one of the best in the market.

Wastewater Operator

The software works perfectly most of the time on my iPhone 6. Clocking in and out and just maneuvering around is quick on iPhone.

Previous lack of an inventory module and now the new inventory module updates are slow with a system that does not always work well.

Service Coordinator

Ease of use, job tracking and overall increase in efficiency.

Small buttons make each page seem confusing. I have to click through several buttons and screens to get to places I want to go in the app.

ServiceBox screenshot: ServiceBox check in/out of a job, add time and materials, take pictures, enter job notes, create maintenance checklists, and schedule technicians

ServiceBox screenshot: ServiceBox work order scheduler

ServiceBox screenshot: ServiceBox create and edit quotes and estimates for a new customer

ServiceBox screenshot: ServiceBox invoice customers through an online payment portal and streamline work between the techs and back office

ServiceBox screenshot: ServiceBox edit recurring work

Large Enterprises

Mid Size Business

Small Business

Inspect Point is a comprehensive fire inspection business management software designed specifically for fire protection professionals. The platform streamlines operations from scheduling to payments with features including AI-powered inspection tools, deficiency management, and compliance reporting. Inspect Point offers trade-specific workflows for various fire safety systems while connecting field technicians with office staff through a cloud-based mobile application.

ServiceMax is the field service  and asset management solution for hundreds of companies worldwide. The software is a complete suite of field service and asset management applications including scheduling & workforce optimization, installed base, contract management, inventory management and more.

Intuit Field Service Management ES is a field service management solution which offers job scheduling, invoicing, and real-time updates to deliver information to technicians & receive data from the field. Integration with QuickBooks Desktop Enterprise keeps field service and financial data in sync.

ServiceTrade is a field service management platform designed for commercial HVAC, mechanical, and fire contractors that streamlines operations, optimizes field performance, and boosts sales and client retention.

Appointment Management

Automatic Backup

Availability Management

Barcode/Ticket Scanning

Client Portal

Compliance Management

Contractor Database

Customer Portal

File Storage

Inspection Management

Real-Time Monitoring

Reporting/Analytics

Self Service Portal

Time & Expense Tracking

Time Tracking

ServiceTrade

Linux

Our overall experience is outstanding. The ServiceTrade team is very responsive if any issue does come up.

I love the fact that with a couple of clicks I can find history on any asset we have performed work on. The ease of building and sending quotes has increased our customer approval.

Suppression tech

The deficiencies are difficult to explain in a video when you're trying to do it in under a minute. On the mobile app its worse, you only get 10 seconds.

President

Both the people and the product are great. It is a great fit for our organization.

They integrate with key software companies to expand their functionality (like Intacct and Quickbooks) and they have a great API and integration with Zapier.

Service technician 

Good experience great help streamlining the service and customer friendly.

Tech

Unable to delete accidental photos from jobs. However this May be a admin issue).

I would like a way to comment on deficiencies and have an option to reject repair quotes with deficiencies attached with out them coming back into the system.

I like the ease of having everything at our fingertips.

VP Operations

Asset management and reported deficiencies are fantastic for both customer service and generating future revenue.

Operations Manager

Not much to say here but that it is not designed specifically for fire protection companies so we had to customize to our processes.

Service Technician

Helps keep all jobs organized, the map feature is the greatest tool for time management.

The customer portal is a feature we offer to our customers that sets us apart from other companies. Ease of use in the field makes our technicians lives better.

The ease and simplicity the program is to use both on the administrative side and the field side.

Service Director

Our service support team and servie technicians praise Service Trade because it is much easier to use compared to our previous software.

Assistant Service Manager

We find the software useful to track work and quotes for our customers. A valuable tool to increase revenue and watch tech profitability.

Owner

The ease of use and the amount of data it can handle.

Service Dispatcher

The integration was tough to get through, however the service trade team was and is just outstanding to partner with.

ServiceBox vs ServiceTrade Comparison (2026)

ServiceBox

ServiceTrade

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives