ServiceMax vs ServiceTrade

ServiceTitan

ArboStar

adam.ai

CMMShere

Inspect Point

Intuit Field Service Management

Compare ServiceMax and ServiceTrade based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

CMMSHere an easy way to manage maintenance in any kind and size of the industry, the most customizable software with all editing tools that will enable you to configure as simpler as more robust work order procedures truly adapting to your organization's requirements.

An intelligent governance ecosystem that empowers leaders to move, decide, and govern with confidence in the era of AI

Discover the ultimate solution for tree care businesses with ArboStar. Streamline your operations, grow your business and provide exceptional customer service with this intuitive and easy-to-use cloud-based management platform. ArboStar offers a range of management tools to optimize your processes.

ServiceMax is the field service  and asset management solution for hundreds of companies worldwide. The software is a complete suite of field service and asset management applications including scheduling & workforce optimization, installed base, contract management, inventory management and more.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Management

Appointment Scheduling

Approval Process Control

Automated Scheduling

Availability Management

Billing & Invoicing

Budgeting/Forecasting

Calendar Management

Calendar Sync

Calendar/Reminder System

Chat/Messaging

Checklists

Client Portal

Collaboration Tools

Compliance Management

Compliance Tracking

Confirmations/Reminders

Contact Database

Contract/License Management

Contractor Management

Customer Database

Customer History

Customizable Fields

Customizable Forms

Customizable Reports

Data Capture and Transfer

Data Import/Export

Data Synchronization

Dispatch Management

Document Management

Document Storage

Electronic Signature

Email Reminders

Employee Scheduling

File Storage

Group Scheduling

Historical Reporting

Inventory Control

Inventory Management

Inventory Tracking

Invoice Management

Job Management

Job Scheduling

Job Tracking

Knowledge Management

Labor Forecasting

Location Tracking

Maintenance Scheduling

Mobile Access

Mobile Alerts

Mobile Signature Capture

Multi-Location

Offline Access

Online Booking

Online Time Clock

Payment Collection in the Field

Performance Management

Performance Metrics

Preventive Maintenance

Price and Cost Calculations

Prioritization

Productivity Analysis

Quotes/Estimates

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-time Scheduling

Real-Time Updates

Recurring Appointments

Reminders

Reporting & Statistics

Reporting/Analytics

Resource Scheduling

Route Optimization

Routing

Scheduling

Self Service Portal

Service History

Skills Tracking

Status Tracking

Task Scheduling

Technician Management

Third-Party Integrations

Time Off Requests

Time Tracking

Timesheet Management

Variable Workforce

Warranty Tracking

Work Order Creation

Work Order Management

Workflow Management

ServiceMax

Android

Web-based

Windows

iPad

iPhone

Technical Manager / Software Quality

I think ServiceMax was a good choice for us. ServiceMax has by far one of the best customer support systems I have had the pleasure of dealing with.

In addition, the onsite training was both In formable and enjoyable, as the team of trainers were very personable and fun to work with. I would highly recommend this product.

Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.

We were able to customize this application to meet our needs so we can now track our accounts and their equipment in fashion we desire. The training team is fantastic.

Service Director

It has really proved to be a benefit to us. We were about to do a custom enhancement of Salesforce and we are so glad we decided to use the ServiceMax package instead.

Salesforce Owner

The only real negative point to Servicemax is the resource hunger.

Vice President

It has been a horrible experience and a lot of their tenured leaders have left over the past couple months.

If you need more information, I am a reference for ServiceMax but would rather not give out my email to avoid spam.

It comes with Maps to help with Geo Locations for Contracts and Products for the Service Engineers. It has lot of Builtin Process which will help the developers and Users alot.

Before, this tracking was done manually via a spreadsheet and audits on this process were poor.

Data Quality Professional

It is an amazing product. Invest the time and money to have your org setup by the SerivceMax team and make sure to pay for the premium support services.

We used it internally to schedule appointments and also to manage our custom objects in Salesforce. Management decided this was too costly, so we did end up switching to a cheaper option.

ServiceMax screenshot: Access data anytime, anywhere on any device with ServiceMax mobile applications featuring intuitive interfaces, consistent access, and targeted workflows—regardless of internet connectivity.

ServiceMax screenshot: Avoid revenue leakage by leveraging a powerful warranty and entitlement engine to better manage service commitments while preparing for outcome-based services.

ServiceMax screenshot: Work order dispatching with intelligent recommendations for resources, times, and schedules that are available with a click of a button.

ServiceMax screenshot: Easily manage and track work orders to ensure quick resolution within commitments – with the confidence that your field team utilization and productivity is the highest it can be. 

ServiceMax screenshot: Drive operational excellence with the right performance metrics and actionable insights on ServiceMax reporting dashboards.

ServiceMax screenshot: Establish an asset system of record to establish a single repository of every service asset’s as-maintained record for enterprise visibility and actionable insights to drive higher performance. 

Large Enterprises

Mid Size Business

Small Business

Inspect Point is a comprehensive fire inspection business management software designed specifically for fire protection professionals. The platform streamlines operations from scheduling to payments with features including AI-powered inspection tools, deficiency management, and compliance reporting. Inspect Point offers trade-specific workflows for various fire safety systems while connecting field technicians with office staff through a cloud-based mobile application.

Intuit Field Service Management ES is a field service management solution which offers job scheduling, invoicing, and real-time updates to deliver information to technicians & receive data from the field. Integration with QuickBooks Desktop Enterprise keeps field service and financial data in sync.

ServiceTitan is a cloud-based field service management solution that proudly support irrigation, commercial septic septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep, and water treatment companies

ServiceTrade is a field service management platform designed for commercial HVAC, mechanical, and fire contractors that streamlines operations, optimizes field performance, and boosts sales and client retention.

Accounting

Accounting Integration

Automatic Backup

Barcode/Ticket Scanning

Contractor Database

Customer Management

Customer Portal

Customizable Branding

Customizable Templates

Drag & Drop

Electronic Payments

Estimating

For Commercial and/or Industrial Electrical Contractors

For Plumbing Industry

Inspection Management

Mobile App

QuickBooks Integration

Real-Time Monitoring

Search/Filter

Time & Expense Tracking

ServiceTrade

Linux

Service Manager

Our overall experience is outstanding. The ServiceTrade team is very responsive if any issue does come up.

I love the fact that with a couple of clicks I can find history on any asset we have performed work on. The ease of building and sending quotes has increased our customer approval.

Suppression tech

The deficiencies are difficult to explain in a video when you're trying to do it in under a minute. On the mobile app its worse, you only get 10 seconds.

President

Both the people and the product are great. It is a great fit for our organization.

They integrate with key software companies to expand their functionality (like Intacct and Quickbooks) and they have a great API and integration with Zapier.

Service technician 

Good experience great help streamlining the service and customer friendly.

Tech

Unable to delete accidental photos from jobs. However this May be a admin issue).

Inside Sales

I would like a way to comment on deficiencies and have an option to reject repair quotes with deficiencies attached with out them coming back into the system.

I like the ease of having everything at our fingertips.

VP Operations

Asset management and reported deficiencies are fantastic for both customer service and generating future revenue.

Operations Manager

Not much to say here but that it is not designed specifically for fire protection companies so we had to customize to our processes.

Service Technician

Helps keep all jobs organized, the map feature is the greatest tool for time management.

The customer portal is a feature we offer to our customers that sets us apart from other companies. Ease of use in the field makes our technicians lives better.

The ease and simplicity the program is to use both on the administrative side and the field side.

Our service support team and servie technicians praise Service Trade because it is much easier to use compared to our previous software.

Assistant Service Manager

We find the software useful to track work and quotes for our customers. A valuable tool to increase revenue and watch tech profitability.

Owner

The ease of use and the amount of data it can handle.

Service Dispatcher

The integration was tough to get through, however the service trade team was and is just outstanding to partner with.

ServiceMax vs ServiceTrade Comparison (2026)

ServiceMax

ServiceTrade

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives