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ServiceTitan vs McCormick Electrical Estimating Comparison (2026)

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Good recommendations?

ServiceTitan

McCormick Electrical Estimating

Overview

ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

300

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

342

236

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

4.4

117

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

Pros

“What I like most about ServiceTitan is that it gives visibility into almost every part of the business. Once your processes are set up correctly, it really helps connect the office, technicians, dispatching, billing, and reporting all in one place.”

GINA D.

MANAGER

“ServiceTitan has enabled our team to work more efficiently while also providing greater visibility and improved communication for our customers. As we move further along in the integration process, we're excited about the opportunities for growth that this platform will bring to our team.”

Heather M.

“What I most enjoy about service titan is there large knowledge base that is updating on a regular basis, and how in their knowledge base they have links to other sources that can help as well.”

Noah J.

Director of Business Software

Pros

“I wish that they were moving more into the AI space, plan and spec review to help automate the entire process on one platform vs having to use other platforms to fill that gap.”

Chris M.

President

“along with storing the job specific items/assemblies thorough the job so you can always reference back or use the same ones again.”

Jake L.

Project Engineer

“Nothing big so far maybe just the singing time it takes little time to log in some times you have to click it twice in the browser in order launch the program”

Fredy B.

Cons

“ServiceTitan’s support feels slow, unresponsive, and disorganized, with tickets dragging on for weeks, repeated escalations, and limited follow‑through, which is especially painful when complex glitches, billing problems, or onboarding issues are blocking day‑to‑day operations.”

Rob S.

Service Manager

“They refused to accept my cancellation for breach of contract and threatened collections if full amount isn't paid. How can I pay for something I never used?”

Erik J.

Owner

“Often we are provided with someone who is new to the software and is unable to provide us with the support and guidance we require to resolve more complex problems.”

Khiana K.

Customer Service Representative and Dispatcher

Cons

“The DPE system can be slow and lag behind the speed in which the work can be produced.”

John C.

Chief Estimator

“Speed of the online version and it crashes more than I would like.”

William P.

Manager and Estimator

“At times, navigating between screens or adjusting items in the database felt slower than it should be.”

Bryson J.

Director Of Operations