ServMan vs ServiceTitan

Housecall Pro

Jobber

FieldEdge

ArboStar

Coolfire Core

CMMShere

Compare ServMan and ServiceTitan based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Simpro

Simpro is a cloud-based field service management software that helps trade industries streamline operations, manage inventory, and more.

Jobber is field service management software that helps home service businesses stay organized and deliver great customer experiences. With AI tools like Jobber Copilot and automated marketing features, teams can manage more work while delivering five-star service.

Kickserv

Kickserv is a cloud-based field service software that assists with job management, including leads generation, estimates creation, team scheduling, running jobs from the field, time tracking, dispatch mapping, invoices creation, payment processing, and more. It also integrates with QuickBooks.

ServMan by WorkWave is an ERP solution tailored to streamline your operations while fitting into your tried and true processes, providing businesses in HVAC, plumbing, electrical and similar industries to get more done in the office and the field.

Access Controls/Permissions

Accounting

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Automated Scheduling

Barcode/Ticket Scanning

Billing & Invoicing

Bills of Material

Calendar Management

Chatbot

Checklists

Client Management

Client Portal

Collaboration Tools

Contact Database

Contact Management

Contract/License Management

Contractor Management

Customer Database

Customer History

Customer Portal

Customer Service Management

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Capture and Transfer

Data Import/Export

Data Synchronization

Dispatch Management

Document Management

Document Storage

Electronic Payments

Electronic Signature

Employee Management

Enterprise Asset Management

Equipment Maintenance

Equipment Tracking

Estimating

File Storage

Financial Management

Forecasting

For Plumbing Industry

Historical Reporting

Integrated Business Operations

Inventory Control

Inventory Management

Inventory Tracking

Invoice Management

Job Management

Job Scheduling

Job Tracking

Location Tracking

Maintenance Scheduling

Marketing Automation

Mobile Access

Mobile App

Mobile Signature Capture

Multi-Location

Offline Access

Online Time Clock

Order Management

Payment Collection in the Field

Payment Processing

Payroll Management

Performance Metrics

Point of Sale (POS)

Preventive Maintenance

Price and Cost Calculations

Project Management

Purchase Order Management

Purchasing & Receiving

Quotes/Estimates

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recurring Appointments

Reminders

Reporting/Analytics

Reporting & Statistics

Route Optimization

Routing

Scheduling

Search/Filter

Secure Data Storage

Self Service Portal

Service History

Status Tracking

Supply Chain Management

Task Management

Task Scheduling

Technician Management

Third-Party Integration

ServMan

Windows

Web-based

Android

Linux

iPhone

iPad

Basic

Technology Solutions Specialist

This, as well as the immense degree to which (with knowledge, time, money, or some combination thereof)

Pricing

Large Enterprises

Mid-size Business

Small Business

WorkWave

FieldPulse

FieldPulse is a cloud-based field service management software designed for service contractors that helps manage business operations and workflows, including customer management, scheduling, project management, estimates and invoices, timesheets, customer portals, and more.

BuildOps

BuildOps is a cloud and mobile-based software for commercial service contractors that assists with dispatching, workflow management, quoting, invoicing, service agreements creation, projects management, report generation, and more.

ServiceTitan is the leading business software solution for both residential and commercial HVAC businesses. Our robust platform optimizes and eliminates tasks both out in the field and in the office with cloud-based responsiveness, real-time sync, and unbeatable uptimes.

Appointment Scheduling

Audit Trail

Availability Management

Bid Management

Budgeting/Forecasting

Budget Tracking

CAD Tools

Calendar/Reminder System

Change Order Management

Chemical Usage Tracking

Client Tracking

Commercial

Commercial/Industrial

Commission Management

Compliance Management

Confirmations/Reminders

Construction Tracker

Cost Database

Cost Estimating

Cost Tracking

Customer Management

Electrical Estimating

Email Marketing

Employee Scheduling

Equipment Management

Fitting Management

Fleet Management

For AEC Industry

For Carpet Cleaners

For Commercial and/or Industrial Electrical Contractors

For Handyman Industry

For HVAC Companies

For Lawn Care

For Locksmiths

For Pest Control Companies

For Residential

Groundskeeping Management

Incident Management

Inspection Management

Irrigation Tracking

Job Costing

Labor Rates

Lead Management

Monitoring

Onboarding

Online Booking

Pest Activity Tracking

Pesticide Usage Tracking

Photo Capture

By industry, ServiceTitan reviewers are most commonly professionals in construction (55%). The most frequent use case cited by reviewers is field service management (53%).

Users and use cases

Reviewers indicate that ServiceTitan provides strong value through its comprehensive features, and some users report the free trial is helpful. However, many reviewers feel the high price, hidden fees, and variable costs are significant drawbacks.

Value for money

ServiceTitan is a field service management tool with key features that include customer database management, job scheduling, mobile access, billing and invoicing, and more.

ServiceTitan

Starter

Essentials

The Works

Service Manager

ServiceTitan’s support feels slow, unresponsive, and disorganized, with tickets dragging on for weeks, repeated escalations, and limited follow‑through, which is especially painful when complex glitches, billing problems, or onboarding issues are blocking day‑to‑day operations.

Vice President of Operations

This approach eliminates the necessity of forcing users to set their devices to the time zone of their work location, instead of their actual living location or the need to purchase a new device.

Tying pricing to a minimum tech count can feel restrictive, especially for companies that are scaling intentionally or optimizing efficiency before adding people.

Office Admin

There are different parts of ST that would be super helpful if it can be changed to fit our companys style/processes, but are unable to be.

Electrical Manager

The call recording has saved us numerous times and all the other features that are packed into this software are wonderful to help with so many aspects of operating a business.

From my perspective, growth should be driven by operational readiness and real demand—not by hitting a headcount threshold to justify software costs.

Automated text messages when a technician is on the way, ability to pay their invoice online, and fast online scheduling with real time availability makes us very simple to do business with!

Office Manager

It is a one stop shop for our business needs from reports and accounting to payroll to invoicing to inventory and purchasing with Marketing and GPS tracking.