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ServMan

Web based enterprise management and accounting system

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ServMan Pricing, Features, Reviews and Alternatives

ServMan product overview

Price starts from

$

499

/momonth

What is ServMan?

ServMan Software is a customizable ERP enterprise work order management and accounting system available for operating and managing a service-based business. It is provided by the North Carolina based developer, Cube Six which primarily offers ERP solutions suitable for midsized and large businesses.

Key benefits of using ServMan

• ServMan offers a proprietary integrated development environment (IDE) which clients can use to incorporate new business rules or unique workflow requirements.
• The solution supports high-end customization of user screens, reports and process, through which administrators can control or modify core screens and behaviors as per specific business requirements.
• ServMan Mobile is an extension of ServMan solution through which clients can receive work orders, view histories, scan barcodes for inventory and capture client signatures and more.
• The integrated APPAA module helps to schedule and manage all kinds of appointments and communication with business clients and also allows to schedule maintenance reminders and track their progress.
• The software can also integrate with third-party software such as ADP, Avalara and Fleetmatics.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
FAQs/Forum
Phone Support

Training options

Live Online
Videos
Webinars
In Person
Documentation

ServMan pricing information

Value for money

3.8

/5

35

Price starts from

$

499

/momonth

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ServMan features

Functionality

4.3

/5

35
Total Features67 8 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Reporting/Analytics
API
Third Party Integrations
Inventory Management
Customizable Reports
Workflow Management

Functionality contenders

ServMan users reviews

Overall rating

4.3

/5

35

Positive reviews

89%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.29/10
Rating distribution

5

4

3

2

1

14

17

4

0

0

Pros
One of the best things that our organization enjoys is the ability to customize the software.

NA

NASIR A.

A great product, great people. Certainly a very good choice for small to medium size service businesses.

RG

Robert G.

System is very robust, most screens are user-friendly. Great integration between modules and reporting capabilities.

JW

Julie W.

Cons
The lack of follow through is very frustrating. We migrated our credit card services with Payzer and we have had problems that have not been addressed.

MM

Missy M.

Reports are on the weak side. Contract management and marketing sources are very weak.

AR

Anonymous Reviewer

We are about to use them for our CRM, so we are anxious about how that result will be.

WV

William V.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great software for now and as you grow your business. We shouldn't need to hire anyone else!

Reviewed 4 years ago

Many benefits, for example the dispatching was a huge benefit for us since we are in the service business. You can move jobs around with ease. Marketing reports has been very helpful for us. I need you learn more about this tool but so far the way I am using it has been helpful. We are moving forward with implementing coaching and tracking. We are so looking forward to using this tool.

Pros

The reports that we can access are great and accurate. You decide the areas within the software that your employees have access. ServMan support is excellent! They always have someone to help you when you need it.

Cons

There is a learning curve with using the software in the beginning.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Very happy w/ ServMan. A lot of functionality & robust. Very few probs, but great support if prob

Reviewed 4 years ago

increased efficiency

Pros

We like the schedule board and integrated equipment tracking. Both of these functions have improved our efficiency.

Cons

The android app is good, but I see areas of improvement in Servman Mobile. Wish it would be more robust relative to connectivity and quicker downloads - especially when pushing w/o's with images. We would love to see a field dispatcher app with the ability to see the schedule board and create W/O's in the field with more details.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

I WISH I WAS HERE WHEN SERVMAN WAS FIRST SET UP.

Reviewed 5 years ago

WOW WHERE DO I START, THIS IS AN EXCELLENT PROGRAM FOR DISPATCHING AND SERVICE.

Pros

PROGRAM DOES ALOT AS LONG AS YOU UTILIZE SERVMAN. TRYING TO GO BACK AND CHANGE DIFFERENT AREA'S AND TRAIN EXISITING STAFF HAS BEEN VERY TIME CONSUMING.

Cons

LEARNING WHAT TO UTILIZE IN SERVMAN TO HELP US IN OUR BUSINESS OPERATIONS. I WISH THE REPORTS WERE MORE USER FRIENDLY SO WE COULD CUSTOMIZE REPORTS TO SHOW EXACTLY WHAT WE WANT ONLY.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

I like the software but training could be better.

Reviewed 4 years ago
Pros

Easy to use, very comprehensive and detailed. There are many great features and sometimes it seems we aren't utilizing all there is.

Cons

The lack of follow through is very frustrating. We migrated our credit card services with Payzer and we have had problems that have not been addressed. That is the reason for the low customer support rating.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ServMan keeps our team organized and business flowing in our door. It's like a revenue generator!

Reviewed 4 years ago

It allowed me to have a minute by minute view of my business. It like management autopilot. My team is more organized and I get all the information I need all the time!

Pros

Everything is in it's place. They customized it to our company and made some suggestions that made our team work smarter with less work keeping track of things

Cons

I wish it had a prettier look and feel but boy does it get the job done! They did an amazing job training my team with minimum disruption.

ServMan FAQs and common questions

ServMan has the following pricing plans:
Starting from: $499.00/month
Pricing model: Subscription


ServMan has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


ServMan supports the following languages:
English


ServMan supports the following devices:
Android


Yes, ServMan has an API available for use.


ServMan integrates with the following applications:
ADP Streamline, Avalara


ServMan offers the following support options:
Email/Help Desk, Chat, FAQs/Forum, Phone Support

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