airSlate SignNow vs M-Files

SignWell

Docusign

Dropbox Sign

eSignature platform with native integrations, a full API (SDKs, webhooks, CLI, MCP server), and SOC 2 Type II and HIPAA compliance for businesses that want signing connected to their stack and developers embedding it in their products.

Docusign is a cloud-based digital signature platform that allows businesses to create, commit to, and manage their agreements on a centralized dashboard. The IAM for Sales application streamlines the sales contracting process, enabling sellers to create optimal deals more independently, close them faster, and extract more value. Its IAM for Customer Experience application transforms time-consuming processes into engaging experiences that build long-lasting customer relationships and drive scale.

Dropbox Sign is the intuitive way to request signatures and sign securely online. Millions trust Dropbox Sign to automate and manage critical agreements through Signature, digital workflow, and fax solutions.

Finance

The customer service folks do not understand the meaning of the words "customer" and "service".

Sales Manager

Its noon on the east coast and nobody is even working to help customers.  

If you've used another eSign service, it is fairly simple to use.

signNow is a cloud-based electronic signature solution which enables the capture of legally-binding signatures through any device, with native apps for Android & iOS. The software offers single and multi-party signing with specific signing order, authentication tools, cloud storage integration, and more.

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Audit Trail

Authentication

Compliance Management

Contact Management

Contract/License Management

Customizable Fields

Data Security

Document Management

Drag & Drop

Electronic Signature

File Sharing

Forms Management

Mobile Access

Mobile Signature Capture

Multi-Party Signing

Reminders

Signature Creation

Single Sign On

Status Tracking

Team Collaboration

Template Management

Third-Party Integrations

Workflow Management

Reviews for airSlate SignNow come from a wide variety of industries, including real estate (12% of reviewers), insurance (5%), and information technology and services (4%). The most frequent use case for airSlate SignNow cited by reviewers is digital signature (100% of reviewers).

Users and use cases

Most reviewers indicate that airSlate SignNow delivers strong value for money, with affordable pricing and essential features included. However, some users report that costs can still be high for single users or advanced features, and they desire more flexible pricing.

Value for money

airSlate SignNow is a digital signature program offering key features such as electronic signature and multiparty signing, among others.

airSlate SignNow

Web-based

iPad

iPhone

Android

Windows

Linux

PandaDoc

Adobe Acrobat

Foxit eSign

Signeasy

PDFelement

Business

Business Premium

Enterprise

 Site License

Email delivery and notification issues

72% of reviewers feel negative about SignNow’s email notifications. Some users report that signature invites and notifications often end up in recipients’ spam or junk folders, causing delays and confusion. Reviewers indicate that emails sometimes fail to send or are not received, requiring manual resending. They also mention limited customization for notification settings and difficulties changing email addresses, which can disrupt document access and workflow.

Slow and unresponsive support

50% of reviewers feel negative about SignNow’s customer support. Users say it is difficult to reach support staff, with slow response times and limited availability. Some reviewers mention that support is often only accessible via email, and responses are delayed or unhelpful. They feel that unresolved technical issues and lack of proactive assistance lead to frustration, especially when urgent help is needed.

Limited document editing capabilities

Executive Assistant

Once a document has been sent, you are unable to edit that document in any way.

44% of reviewers feel negative about SignNow’s document editing features. Some users say they cannot edit documents after saving or sending them, which forces them to restart the process for minor changes. Reviewers mention difficulties with editing text, adding pages, or making corrections, and find the editing tools unintuitive or restrictive. They indicate that these limitations can slow down workflows and increase administrative effort.

Seamless client signature experience

capital markets

The ability to have clients sign anything virtual makes the process quick and easy especially when you work in real estate and require multiple client signatures on documents.

Owner

Our clients love being able to review and sign documents from home, and we've saved a considerable amount of lag time between creating documents, mailing them to the clients and having them sign or mail them back.

91% of reviewers feel positive about SignNow’s client signing capabilities. Users say the software simplifies the process of sending documents to clients for signature, eliminating the need for in-person meetings or mailing paperwork. They appreciate that clients can sign contracts quickly and securely from any location, which speeds up workflows and helps projects start sooner. Some reviewers find that clients rarely need assistance, as the signing process is intuitive and mobile-friendly.

Affordable and competitive pricing

89% of reviewers feel positive about SignNow’s pricing. Users report that the software offers strong value for the money, especially compared to more expensive competitors. They say the cost is manageable for small businesses and startups, and appreciate that the platform provides essential features without a high price tag. Some reviewers note that the competitive pricing allows them to streamline operations without exceeding their budget.

Intuitive and accessible platform

95% of reviewers feel positive about SignNow’s ease of use. Reviewers indicate the platform is straightforward and user-friendly, allowing both tech-savvy and less experienced users to navigate signing processes without confusion. They say features like mobile access, simple navigation, and streamlined workflows make document signing fast and efficient from any device. Some users report that even those unfamiliar with e-signature tools find it easy to complete tasks, reducing training needs and saving time for their teams.

Efficient diGital document signing

89% of reviewers feel positive about SignNow’s document signing functionality. Reviewers appreciate being able to sign, send, and manage documents electronically, reducing reliance on printing and scanning. They mention features like customizable fields, template creation, and bulk invites as valuable for handling multiple signatures. Users say the platform supports compliance needs and allows signing from any device, making it convenient for remote work and improving turnaround times for important agreements.

Admin

airSlate SignNow was a helpful tool for our business because it allowed for digital signatures, which helped take our business in the virtual world.

Program Assistant

Editing documents or templates on a mobile device can be tricky.

Veterinary Technician

I appreciate how we can streamline our anesthesia check in process by having consent forms done prior to the day of surgery.

Creating the templates on mobile is also a bit cumbersome.

We enjoyed the feature as it worked, but there were many flaws with the API including expiring keys, and some connection downtime.

Production Sound Mixer Audio Supervisor

The font sizing can be difficult and sometimes the placement of things are slightly off when a pdf is created

Owner & CEO

We usually scan our docs but we had to create several docs from scratch as well and the template library was very helpful when doing so because you don't have to do everything form the beginning but can just pick a standard agreement and edit where necessary.

President

The thing I like least is that sometimes it’s glitchy or hard to make any edits after the fact

Our business implemented SignNow via API with our proprietary CRM.

Human Resources Manager

airSlate SignNow is a reliable and easy digital signage solution that suit our needs.

It’s an affordable document management system.

Manager

Overall, the experience was good for what we needed it for. When our needs increased it was no longer a good option for us due to extremely high costs.

Marketing

It has felt difficult to find documents after they have been signed sometimes.

Corporate HSE Manager

A very simple platform that won't take any trainings to complete a simple tasks and all documents that are suposed to be signed would be created just in a minutes.

Front Desk Coordinator

I like the experience of navigating through the app and getting the information that you need.

Professor

Moving the signature around is a bit combersom

Boss

I never have to walk my clients through the signing process, they always figure it out easily.

Senior Accountant Office Manager

We've been using it for years, through multiple owners, and it keeps improving.

I like the overall experience when using SignNow, it's easy to navigate once you are on the site.

The interface is nice and clean and straightforward.

Financial Adviser

The drag and drop for the signature request, date, text fields, etc. are easy, and support is really good.

Performance was the most important factor for us as we had a couple big deals fall through in the past due to errors with the signing process. And so far, signNow has been very impressive.

It’s fairly simple to learn and understand even if you’re not very technical.

Student

Some features could be improved such as when signing a document, the pop-up boxes will cover up words on the document that I need to see in order to fill out correctly.

Owner and COO

It's also important that all the business partners can sign from their various locations, which saves us a lot of time.

Service provider

The email sharing feature is also very convenient for sending documents to third parties.

Administrator

Ability to save documents with incomplete signatures is useful (i.e., documents don't time out where you would need to get signatures from everyone again).

The alerts are also useful in keeping me informed of important updates.

Managing Partner

It hugely speeds along processes that otherwise take days for me to get through.

We switched over to signNow after having enough of our previous e-sign tool.

Project manager

Love being able to add a signature of my choosing quickly and efficiently.

Finance Director 

I like that it supports mobile devices usage

Leasing Consultant

That it is easier to sign and makes the electronic signing so much easier and faster

IT Manager

The pricing gets high very quickly ... limited number of templates

I can't think of anything mahor to complain about, but I think the pricing could be an issue for some SMBs.

Executive Director 

The ability to capture e-sginatures, have a trail with the need to audit is especially important.

Project Manager

Can't say because for me as a user on free trial it did all that i needed.

Adjunct Faculty

After [sensitive content hidden] did not respond to my emails, I used the chat communication about the faded tiny signatures.

With signNow, signing is easy, fast and secure.

Provisioning 

It is the program that our HR department uses for our company to submit important documents such as a direct deposit form.

Network Engineer 

SignNow is Easy to use i.e. SignNow has a user-friendly interface, which makes it simple for users to sign, send and manage documents.

Document Signing

Ease of Use

Document Editing

Pricing

Client Signing

Form Filling

Workflow and Process

Customer Support

Templates

Contract Signing

Small Business

Mid-size Business

Large Enterprises

Freelancers

airSlate

Google Drive

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people

Google Workspace

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

OneDrive

OneDrive is a secure access, sharing, and file storage solution which enables users to store and share photos, videos, documents, and more at anytime, via any device.

M-Files ends info chaos. Find documents fast with intelligent search. Automate workflows & collaborate seamlessly. Work smarter, not harder. 

airSlate SignNow vs M-Files Comparison (2026)

airSlate SignNow

M-Files

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives