signNow Pricing, Features, Reviews and Alternatives

The program is quite easy to use and navigate. And it appears my clients find it easy to use as well. I've never had any complaints or questions from them.

The only thing I have difficulty with is the editing tools box... it can be moved side to side so you can see your document, but not up and down. The bottom portion of the editing tool box gets cut off by my Windows task bar at the bottom of my screen, and since I can't move the box up, I can't access the tools in the lower portion.

SignNow gives us the ability to conduct business online, which became critical during Covid-19 and, frankly, helped push us more fully into the digital age. Our clients love being able to review and sign documents from home, and we've saved a considerable amount of lag time between creating documents, mailing them to the clients and having them sign or mail them back. Half our younger generation clients don't have printers, or scanners, but are quite happy to sign online, and with signNow, so are we. The software is super easy to use in adding signature and other fields, and gives all parties copies of the executed documents, which saves us another step on the back end too.

There are multiple tiers of product available, and we've chosen the lowest tier. The features we like least may be available in the premium package options, so take this with a grain of salt. But I would like to have clients able to upload documents. To have the software remember past customer's names, not just emails (we have to manually type them in, each time, right now). To customize the subject line of messages. To upload word docs and separate PDFs into one signature item, vs having to PDF and merge prior to uploading.

It's can be a decent system at an affordable price, if it worked.

The Bulk Invite doesn't to work. After uploading a list of clients, the field chooser removes sending options that are available prior to the CSV upload. Reporting is broken. Reports display random field names instead of user information. Could be a good system is it worked. Support is slow. I only say this because if this is their main business, it should not take a business week to fix a basic function.

Dear Don, we are very sorry for the disappointing experience! Can we have your ticket number, please? You've mentioned that you contacted our Support but since we don't see your email in this review, we can't detect the case on our side. We at signNow are actually using bulk sending via CSV quite frequently ourselves. And it seems to be working alright, for our internal purposes. We would like to investigate this case and settle this as soonest. Please, provide more details, and we would do our best to solve this ASAP. Thanks!

Ease of use, especially for a first time user of electronic signing software

The mobile platform has been difficult for end users/signors. Web application has been more reliable in my experience

I like the Radio Button feature and the conditional options.

Sometimes I wish I could update my templates more easily.