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signNow
4.6
(519)

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Electronic signature that scales with your workflow

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(14)

signNow Pricing, Features, Reviews and Alternatives

signNow product overview

Price starts from

8

/user

Per month

What is signNow?

signNow is a cloud-based electronic signature solution which allows businesses to capture legally-binding signatures across a range of documents through any device, with native mobile apps for iOS and Android. The platform supports both single and multi-party signing, and offers cloud storage integrations, authentication tools, customizable branding, shared templates, and more.

Key benefits of using signNow

  • Single or multiple signers can be added to and removed from documents, with the ability to set signing orders and create multi-step role-based signature workflows.

  • Fields can be added to documents to request attachments, with the ability to make attachments required or conditional, before sending out documents to be signed.

  • Signers can be required to draw their signature from scratch on documents they are sent, rather than using previously-saved signatures.

  • If a recipient declines to sign a document they have been sent, users are notified automatically. Recipients can provide the reason why they are declining, and can choose to sign later on if they change their mind, with an automated reminder after 24 hours.

  • A full audit trail is created for each document, allowing users to access the document history and legally enforce all of their signed documents.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Webinars
    In Person
    Documentation
    Videos

    signNow pricing information

    Value for money

    4.6

    /5

    519

    Starting from

    8

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    signNow features

    Functionality

    4.4

    /5

    519

    Total features

    25

    1 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    API
    Workflow Management
    Document Management
    Access Controls/Permissions
    Audit Management
    Audit Trail

    Functionality contenders

    signNow users reviews

    Overall Rating

    4.6

    /5

    519

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.83/10
    Rating distribution

    5

    4

    3

    2

    1

    363

    124

    24

    4

    4

    Pros
    SignNow has been a awesome software for electric signatures. This has been a useful tool and has been great and definitely helps time management for important documents.
    I love the ease of use for someone like myself who is not incredibly technical. I also love that it has made our sign-off process very simple, automated and streamlined.
    I love how easy SignNow makes paperwork and other things that I would normally dread. It saves you from having to fax or communicate back and forth too much and I love that it’s free for users.
    Cons
    There aren’t too many problems with this software. It occasionally will crash or not export the pdf properly so I’ll have to redo it, but that’s rare.
    Customer service is terrible. They have not been able to fix basic software issues like blurry documents and an inability to use the same form document multiple times.
    For instance, a signatory is unable to add comments or other text to a document. This is a negative for me as some other software programs allow this feature.

    Overall rating contenders

    LD
    AvatarImg

    Lorri D.

    Owner/Financial Planner

    Financial Services, self-employed

    Review source

    Overall Rating

    Overall easy to use product for a good price.

    Reviewed 3 years ago

    Transcript

    Lorri D.: Hi, I'm Lorri. I own a financial planning and investment management company, and I give signNow...

    AvatarImg
    AvatarImg

    Matt H.

    President

    Information Technology and Services, 11-50 employees

    Review source

    Overall Rating

    Great starter app, but not for the mature business

    Reviewed 2 years ago

    Transcript

    Matt: Hello, I'm Matt with a local IT company, and I give signNow a rating of five. For more reviews...

    AvatarImg
    AvatarImg

    Sharon E.

    Law Practice, self-employed

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to use. Great value.

    Reviewed 5 years ago

    When I started my business, I needed to find a digital signing solution for a low cost... so even though I had never heard of this program, I decided to give it a try instead of using one of the more well-known digital signing programs. My business is small, and I don't need digital signing on a daily basis. So, the lower price very much attracted me. And ultimately, I'm very glad I gave it a shot. It has definitely met my needs and is affordable. Also, there was one occasion when I needed to contact customer service because I changed my e-mail address, which caused a billing error. I sent an email to customer service, and the issue was resolved very promptly and easily.

    Pros

    The program is quite easy to use and navigate. And it appears my clients find it easy to use as well. I've never had any complaints or questions from them.

    Cons

    The only thing I have difficulty with is the editing tools box... it can be moved side to side so you can see your document, but not up and down. The bottom portion of the editing tool box gets cut off by my Windows task bar at the bottom of my screen, and since I can't move the box up, I can't access the tools in the lower portion.

    JL
    AvatarImg

    Jed L.

    Insurance, 1-10 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Real threat to Docusign with a couple glitches!

    Reviewed 5 years ago
    Pros

    I like how it is integrated with our AMS so that when we email docs to our clients we can click "sign-now" and set up the spots we need electronic signatures for. However, there are times where the actual email never sends and I end up having to send it again through SignNow rather than NowCerts automatically (our AMS provider). That has caused some issues with customer service with our agents. Otherwise we get a discounted rate and it is by far one of the friendliest and most customer friendly products for e-signature I have seen--a true rival to Docusign.

    Cons

    Double sending glitch I wrote about above is the only issue really, the setup for e-sign and pointing where you want it is a little touchy. You can accidentally click somewhere and not know you asked for a client's signature in an area of the policy that you don't need a signature on all because you accidentally brushed your mouse.

    AH
    AvatarImg

    Arkin H.

    Publishing, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    The product is good, but there is a glitch, and we can't figure out how to get tech support.

    Reviewed 6 years ago

    It allows us to create and send digital agreements

    Pros

    The customization of the agreement templates is very appealing. It allows us to create agreements that look just the way we want.

    Cons

    We can't get customer support to fix a glitch in the software. In the dialog box that pops up when our agreement is loaded, it's stuck on a person's name for all the agreements. I've tried to find a phone number or way to contact SignNow, but I can't see how to do it, at least not easily.

    Vendor response

    Hello, We understand your concern and your feedback is really important for us to make your user experience as much sufficient as it should be. From our side we want to apologize for the inconveniences that you are currently facing. We constantly working to improve our service. The level of the reliability is our top priority as we want to make sure our customers can trust us. Rest assures our service improved a lot. We have a special offer for you due to the difficulties caused in the past. Please contact us at support@signnow.com for more details. Thank you for your understanding and cooperation with us.

    BM
    AvatarImg

    Benjamin M.

    Construction, 1-10 employees

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Sign here please

    Reviewed 3 months ago

    Been trying some new programs out for my various businesses and am always needing to sign something or get someone to sign something. This has been easy to learn and I'm finding me using it more often than others.

    Pros

    Simple to learn and use programming with awesome features. Love being able to add a signature of my choosing quickly and efficiently.

    Cons

    Not as good as some programs I have used but I love the simplicity of it and how quickly I can get things done. This is very easy to learn without a lot of effort.

    SR
    AvatarImg

    Stephanie R.

    Environmental Services, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy, Appealing, Quick!

    Reviewed 4 years ago

    Awesome software, couldn't keep rescuing and re-homing animals without it.

    Pros

    Easy to use, appealing to the eye, and quick to use!

    Cons

    I don't have anything to say, never had a problem with it, works for me!

    signNow FAQs

    Q. What type of pricing plans does signNow offer?

    signNow has the following pricing plans:
    Starting from: $8.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of signNow?

    signNow has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does signNow support?

    signNow supports the following languages:
    English


    Q. Does signNow support mobile devices?

    signNow supports the following devices:
    Android, iPad, iPhone


    Q. Does signNow offer an API?

    Yes, signNow has an API available for use.


    Q. What other apps does signNow integrate with?

    signNow integrates with the following applications:
    Microsoft SharePoint, 1Password, Jitterbit, Zapier, Google Workspace, Google Drive, Box, NetSuite, Salesforce Sales Cloud, Microsoft 365, Redbooth, Ivanti Neurons for MDM


    Q. What level of support does signNow offer?

    signNow offers the following support options:
    24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat

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