airSlate SignNow vs SIGNiX

SignWell

Docusign

Dropbox Sign

SignWell is a cloud-based electronic signature software that provides businesses across all industries with the tools to capture legally binding eSignatures on documents. The platform offers features such as customizable templates, configurable workflows, audit reports, and more.

Docusign is a cloud-based digital signature platform that allows businesses to create, commit to, and manage their agreements on a centralized dashboard. The IAM for Sales application streamlines the sales contracting process, enabling sellers to create optimal deals more independently, close them faster, and extract more value. Its IAM for Customer Experience application transforms time-consuming processes into engaging experiences that build long-lasting customer relationships and drive scale.

Dropbox Sign is the intuitive way to request signatures and sign securely online. Millions trust Dropbox Sign to automate and manage critical agreements through Signature, digital workflow, and fax solutions.

Finance

The customer service folks do not understand the meaning of the words "customer" and "service".

Sales Manager

Its noon on the east coast and nobody is even working to help customers.  

If you've used another eSign service, it is fairly simple to use.

signNow is a cloud-based electronic signature solution which enables the capture of legally-binding signatures through any device, with native apps for Android & iOS. The software offers single and multi-party signing with specific signing order, authentication tools, cloud storage integration, and more.

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Audit Trail

Authentication

Compliance Management

Contact Management

Contract/License Management

Customizable Fields

Data Security

Document Management

Drag & Drop

Electronic Signature

File Sharing

Forms Management

Mobile Access

Mobile Signature Capture

Multi-Party Signing

Reminders

Signature Creation

Single Sign On

Status Tracking

Team Collaboration

Template Management

Third-Party Integrations

Workflow Management

Reviews for airSlate SignNow come from a wide variety of industries, including real estate (12% of reviewers), insurance (5%), and information technology and services (4%). The most frequent use case for airSlate SignNow cited by reviewers is digital signature (100% of reviewers).

Users and use cases

Most users consider airSlate SignNow to deliver strong value for money, citing its affordability and essential features compared to competitors. However, some reviewers feel the pricing could be more flexible, especially for single users or small businesses.

Value for money

airSlate SignNow is a digital signature solution with key features that include electronic signature, multiparty signing, and more.

airSlate SignNow

Web-based

iPad

iPhone

Android

Windows

Linux

PandaDoc

Adobe Acrobat

pdfFiller

Foxit eSign

Signeasy

PDFelement

Smallpdf

dotloop

RightSignature

BlueInk

Business

Business Premium

Enterprise

 Site License

Email delivery and notification issues

72% of reviewers feel negative about SignNow’s email notifications. Some users report that emails sent for signing invitations often end up in recipients’ spam or junk folders, causing delays and confusion. Reviewers indicate that clients sometimes claim they do not receive emails, and users must resend invitations. Some reviewers find the inability to customize notification settings frustrating, and changing email addresses can lead to lost documents. Users say reliance on email notifications creates challenges for both document delivery and support communication.

Slow and unresponsive support

50% of reviewers feel negative about SignNow’s customer support. Some users report difficulty reaching support, with slow responses and lack of resolution for technical issues. Reviewers indicate that support is often limited to email, and phone support is unavailable or ineffective. Some users say customer service is essentially non-existent, and refund requests or urgent problems are not addressed promptly. Reviewers feel frustrated by the lack of helpful assistance and poor communication from the support team.

Limited document editing capabilities

Executive Assistant

Once a document has been sent, you are unable to edit that document in any way.

44% of reviewers feel negative about SignNow’s document editing. Some users report that once a document is sent or saved, it cannot be edited, requiring them to redo contracts for minor changes. Reviewers indicate that editing tools are not intuitive, and placement of text or fields can be inaccurate. Some users say organizing and managing documents is cumbersome, and merging or modifying files is difficult. Reviewers find the inability to edit PDFs or add pages after saving limits the platform’s flexibility for ongoing document management.

Efficient client contract process

capital markets

The ability to have clients sign anything virtual makes the process quick and easy especially when you work in real estate and require multiple client signatures on documents.

Owner

Our clients love being able to review and sign documents from home, and we've saved a considerable amount of lag time between creating documents, mailing them to the clients and having them sign or mail them back.

91% of reviewers feel positive about SignNow’s client signing capabilities. Some users report that clients can review and sign documents remotely, which saves significant time compared to traditional methods. Reviewers appreciate that clients rarely encounter issues and can complete contracts easily, even on mobile devices. Users say the platform provides a secure and professional signing experience, making workflows smoother and projects start faster. Some reviewers feel that guiding clients through the process is straightforward, and the tool is essential for businesses needing frequent client signatures.

Competitive and affordable pricing

89% of reviewers feel positive about SignNow’s pricing. Some users report that the platform offers good value for money, especially compared to competitors. Reviewers appreciate affordable plans suitable for small businesses and startups. Users say the cost is justified by the features provided and that pricing options are flexible and budget-friendly. Some reviewers find SignNow to be the most cost-effective solution for their needs, allowing them to save on operational expenses while maintaining essential functionality.

Intuitive signing experience

Student

This software makes it super easy to sign agreements, documents, or confidential papers over email due to the social distancing.

95% of reviewers feel positive about SignNow’s ease of use. Some reviewers find the platform intuitive and straightforward, allowing them to sign documents quickly from any device. Users report that even those unfamiliar with electronic signatures can navigate the process easily. Reviewers appreciate features like signing links and efficient routing to signers, which streamline workflows. Some users say the software is user-friendly for both senders and signers, making remote signing simple. They indicate that the platform reduces complexity and helps expedite business processes without unnecessary steps.

Flexible document signing tools

89% of reviewers feel positive about SignNow’s document signing features. Some users say they can sign PDFs and other documents from any device, eliminating the need for printing and scanning. Reviewers appreciate bulk invite options, customizable fields, and the ability to store signed documents. Some users report that legal compliance and integration with other systems are important benefits. They indicate that the platform streamlines multi-party signing and allows for efficient handling of business contracts, consent forms, and other paperwork.

Admin

airSlate SignNow was a helpful tool for our business because it allowed for digital signatures, which helped take our business in the virtual world.

Program Assistant

Editing documents or templates on a mobile device can be tricky.

Veterinary Technician

I appreciate how we can streamline our anesthesia check in process by having consent forms done prior to the day of surgery.

Creating the templates on mobile is also a bit cumbersome.

We enjoyed the feature as it worked, but there were many flaws with the API including expiring keys, and some connection downtime.

Production Sound Mixer Audio Supervisor

The font sizing can be difficult and sometimes the placement of things are slightly off when a pdf is created

Owner & CEO

We usually scan our docs but we had to create several docs from scratch as well and the template library was very helpful when doing so because you don't have to do everything form the beginning but can just pick a standard agreement and edit where necessary.

President

The thing I like least is that sometimes it’s glitchy or hard to make any edits after the fact

Administrator

Ability to save documents with incomplete signatures is useful (i.e., documents don't time out where you would need to get signatures from everyone again).

Our business implemented SignNow via API with our proprietary CRM.

Human Resources Manager

airSlate SignNow is a reliable and easy digital signage solution that suit our needs.

It’s an affordable document management system.

Manager

Overall, the experience was good for what we needed it for. When our needs increased it was no longer a good option for us due to extremely high costs.

Marketing

It has felt difficult to find documents after they have been signed sometimes.

Corporate HSE Manager

A very simple platform that won't take any trainings to complete a simple tasks and all documents that are suposed to be signed would be created just in a minutes.

Front Desk Coordinator

I like the experience of navigating through the app and getting the information that you need.

Professor

Moving the signature around is a bit combersom

Executive Director 

The ability to capture e-sginatures, have a trail with the need to audit is especially important.

Boss

I never have to walk my clients through the signing process, they always figure it out easily.

Senior Accountant Office Manager

We've been using it for years, through multiple owners, and it keeps improving.

I like the overall experience when using SignNow, it's easy to navigate once you are on the site.

The interface is nice and clean and straightforward.

Financial Adviser

The drag and drop for the signature request, date, text fields, etc. are easy, and support is really good.

Performance was the most important factor for us as we had a couple big deals fall through in the past due to errors with the signing process. And so far, signNow has been very impressive.

It’s fairly simple to learn and understand even if you’re not very technical.

Some features could be improved such as when signing a document, the pop-up boxes will cover up words on the document that I need to see in order to fill out correctly.

Owner and COO

It's also important that all the business partners can sign from their various locations, which saves us a lot of time.

Service provider

The email sharing feature is also very convenient for sending documents to third parties.

The alerts are also useful in keeping me informed of important updates.

Managing Partner

It hugely speeds along processes that otherwise take days for me to get through.

Civil Services Associate

Overall very Nice and Very Helpful for everyone its easy to use.

We switched over to signNow after having enough of our previous e-sign tool.

Project manager

Love being able to add a signature of my choosing quickly and efficiently.

As a retail company it's extremely important to get and track e-signatures especially in the delivery phase to minimize the risks of dealing with troublesome customers.

Finance Director 

I like that it supports mobile devices usage

Leasing Consultant

That it is easier to sign and makes the electronic signing so much easier and faster

It's very easy to use and very simple you can reuse the templates you can add fields you can also get payments online send to groups of people and you can get signatures for anything for documents leases taxes anything Plus in your storage you have folders and subfolders and it's easy to track everything there's no paper involved and you don't have to travel anywhere to get a bunch of signatures so it's perfect cuts down on time definitely and it will also guide you through the process if you need

IT Manager

The pricing gets high very quickly ... limited number of templates

I can't think of anything mahor to complain about, but I think the pricing could be an issue for some SMBs.

Marketing Strategist

It is not as popular as other services such as DocuSign, which makes it confusing when people receive a signing link.

Project Manager

Can't say because for me as a user on free trial it did all that i needed.

Document Signing

Ease of Use

Document Editing

Pricing

Client Signing

Workflow and Process

Customer Support

Templates

Form Filling

Contract Signing

Small Business

Mid-size Business

Large Enterprises

Freelancers

airSlate

RE Analyst

The customer support was extremely lacking.  

Permit Coordinator

There should also be training on how to use with just the customer using their mobile phone. And they don't have a repository,  which is greatly needed, causing more issues with the end user.

Bookkeeper

The customer support has been excellent and the program is seamless and easy to use.

Attorney

Signix will need to keep up with a focus on training users and making sure that we can provide the best experience for our customers.  

SIGNiX is a cloud-based digital signature suite designed to help businesses in healthcare, life sciences, finance, real estate, and other sectors electronically sign PDF documents on a secure platform.

Archiving & Retention

Reporting & Statistics

SIGNiX

Standard (MyDox)

Team (MyDox)

Business Operations Manager

The one thing that can be confusing is when you are ready to send a document for signature, there is the option to send the documents to them at the same time the zoom meeting link is sent.   When signing for e-notary, the signer cannot begin the signing process UNTIL the zoom meeting has been started by the notary.  

This makes electronic notarization exceptionally easy (the program makes you go through certain steps and will not advance you unless they are done correctly) and also provides an electronic journal to keep all completed transactions in.  

Notary Public/Signing Agent

There are new updates that are coming that will make my life as a notary so much so easier and end the frustration of some of my clients, e.g., ability to put multiple notary stamps on the same document.

Paralegal

The only issue I've had is that once the video conference has started, if you get "kicked out" of the conference as the host, you can't just relaunch the conference, you have to reschedule and it will not record your new conference.

Signix does not make it clear whether or not signers have to download Zoom onto their devices.   Though Signix specifies that signers should use a mobile phone to photograph their driver's license, they do not provide any instruction on how the signer is to share their screen on a mobile phone.

Notary Public

Unfortunately, the security features do disqualify a lot of people from even accessing their documents.

Consultant Right of Way Agent

I wish you offered the option to automatically send all the data and videos to my drives / google drives or even send the video directly to my e-mail after a session.

Many of my clients are coastal so there is connectivity issues from time to time   but there was no mitigation written into the software (setting limits for receiving data) that were adjusted for the likeliness of this type of issue.  

Notary Public / Legal Assistant

I work for a law firm that represents low income and I have found that this program is very hard for our clients to utilize as it is cumbersome, includes a lot of steps and most of our clients either do not have access to a computer or smart phone.

Each has to have a separate email address in order to be able to sign with this software, and not all elderly couples have an email account for each person.  

Authorized Agent / Notary Public / President

I do not like that there are 2 emails that go to the customer that signs first without the information automatically stating wait for the zoom meeting in order to sign your documents.

airSlate SignNow vs SIGNiX Comparison (2026)

airSlate SignNow

SIGNiX

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives