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Tripleseat vs Perfect Venue Comparison (2026)

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Tripleseat

Perfect Venue

Overview

Tripleseat is a Sales & Event Management web application for restaurants, hotels & unique venues that increases event sales & streamlines the planning process

Perfect Venue is an event management solution that allows businesses to manage all aspects of the event in one place. With the PV app, businesses can communicate with guests and accept credit card deposits through the booking widget. Teams can integrate the system with personal email for secure communication on the go.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

576

428

124

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

4.8

Value for money

Ease of use

Features

Customer support

91%

would recommend this app

Pros

“It is a massive time saver because we no longer have to manually duplicate data between our sales system and the front desk software. When we build a room block in Tripleseat, it pushes to Opera seamlessly, which eliminates human error and keeps our inventory accurate in real time.”

Maxwell P.

General Manager

“I like that tripleseat helps us to organize and plan our events for our venue (a members club) and that it is highly customizable and allows us to create new fields and drop downs almost on the daily.”

Alex R.

Events admin

“From customizing automated messages to customizing even what triggers them being sent, TripleSeat makes the follow-up of events and customers easy, and the tracking of data thereafter smooth.”

Ali G.

Social director

Pros

We had an event schedule before we got PV and took the payment, but were easily able to show that the payment had been made with their “offline payments” tab so that we can still have all of the transactions in the correct area.

Zach D.

Event Coordinator

“Overall, it's a very efficient platform that makes event management much smoother, particularly for busy restaurants with multiple events happening at the same time.”

Vanessa V.

Events sales project managment

“Most importantly, our customers enjoy streamlined communication and fast response times, allowing us to provide better service for new as well as returning customers.”

Brenda Z.

Assistant Manager

Cons

“If I have to say, just that everything i need to click, nothing is automated for example payments when a client paid, needs to be changed automatically.”

Freddie H.

Business Development Manager

“I don't like that it doesn't have any suggestions when you spell the name of a client or event wrong even if you're off by one letter no search results will be generated. When trying to clear old leads it's frustrating that it takes you back to page one after every lead that is cleared.”

Adrian C.

Sales Coordinator

“The discussion system is occasionally unreliable-- not sending emails to inboxes, changing formatting of emails, or clients not seeing attatched documents.”

Teodora D.

Venue Rentals Coordinator

Cons

“For example, there isn't a place to include the client's billing address on invoices, so we often have to create invoices manually as PDFs for corporate clients.”

Vanessa V.

Events sales project managment

“That the newly added features are only available on executive and that I now need to pay almost double”

Candace M.

Co-owner and CEO

“Some of the features I do find a bit clunky, and feel could be improved.”

Mel A.

Head of Hospitality Operations