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Vertafore AMS360
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agency management software for insurance businesses
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Vertafore AMS360 - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: October 2025
Vertafore AMS360 overview
What is Vertafore AMS360?
AMS360 is an agency management software, which helps independent insurance agencies, brokers, and businesses of all sizes manage policies, renewals, customer retention, employee productivity, and more. The platform lets organizations create customizable workflows to assign tasks, track progress, and streamline staff activities.
AMS360 enables enterprises to generate commercial P&C proposals, communicate with customers via a built-in messenger, and securely capture and store customer information for future reference. Features include credential and certificate management, custom templates, data import/export, policy comparison, accounting management, single sign-on (SSO), acquisition tracking, and more. Administrators can also provide or restrict access to specific sections of the portal via role-based permissions, view audit logs, and ensure secure login through multi-factor authentication.
AMS360 allows staff members to view and track daily tasks using dashboards and enables managers to capture data from multiple sources, generate reports, and analyze information using sorting and filtering capabilities. It also offers an API library to facilitate integration with various in-house and third-party applications.
Starting price
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Pros & Cons
Client Support
Purchasing and Sales
Reporting
Pricing
Vertafore AMS360’s user interface
Vertafore AMS360 pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.2
Features
3.5
Ease of use
3.2
Customer support
3.3
Reviews sentiment
What do users say about Vertafore AMS360?
My agency was purchased and I contacted Vertafore, AMS360, to let them know that the new [sensitive content hidden] wanted to use a different software package.
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Who uses Vertafore AMS360?
Based on 58 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Vertafore AMS360's key features
Most critical features, based on insights from Vertafore AMS360 users:
All Vertafore AMS360 features
Features rating:
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Vertafore AMS360 integrations (13)
Vertafore AMS360 support options
Typical customers
Platforms supported
Support options
Training options
Vertafore AMS360 FAQs
Vertafore AMS360 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
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Q. What languages does Vertafore AMS360 support?
Vertafore AMS360 supports the following languages:
English
Q. Does Vertafore AMS360 support mobile devices?
Vertafore AMS360 supports the following devices:
Android, iPad, iPhone
Q. Does Vertafore AMS360 offer an API?
Yes, Vertafore AMS360 has an API available for use.
Q. What level of support does Vertafore AMS360 offer?
Vertafore AMS360 offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base