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Incident Management Software with Service Level Agreement (SLA) Management (2026) - Page 2

Last updated: April 2026

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66 software options

HaloITSM logo

ITSM solution for managing incidents & assets

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HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

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Motadata ServiceOps logo

IT service management platform to adopt digital changes

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Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

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Asset Infinity logo

Cloud-based Asset Management & Tracking Software

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Asset Infinity is a cloud based asset management & tracking tool to manage all types of assets and keep a record of all maintenance activities and asset procession throughout their lifetime. Asset Infinity is for businesses in manufacturing, sports, hospitality, & education, with native mobile apps.

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OnPage Incident Management System logo

Never miss a critical alert.

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With its distinctive alert-until-read technology, OnPage is the top Secure Incident Management System on the market.

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StandardFusion logo
Category Leaders

Cloud-based and on-premise solution for GRC compliance.

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StandardFusion is a GRC software engineered to elevate governance, risk, and compliance strategy. The platform integrates risk management, audits, vendor risks, policies, and compliance into a unified ecosystem, optimizing operations and increasing visibility. With detailed features such as automated workflows, real-time data access, and customizable compliance frameworks, StandardFusion caters to tech-savvy professionals.

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ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

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ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

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Mint Service Desk logo

IT service desk and asset management solution

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Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

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StatusCast logo

IT management software with integrated communications

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StatusCast is a unified communications platform that integrates with your IT operations and uptime monitoring applications. StatusCast provides an automated, multi-channel communications platform that enables users to proactively communicate IT outages and scheduled maintenance to your employees and customers. The system also allows managers to showcase the uptime availability of critical applications, and assist in the root-cause analysis of IT incidents.

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Logsign Unified SO Platform logo

Logsign Unified Security Operations Platform

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Logsign Unified SO Platform delivers comprehensive threat detection, investigation, and response (TDIR) through integrated next-gen SIEM, threat intelligence, UEBA, and SOAR capabilities.

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AlertOps logo

Incident & response management tool for IT & DevOps teams

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Prioritize Critical Alerts, Build Advanced Workflows & Streamline Processes ¿ giving you unparalleled flexibility.

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Pazo logo

Operational Excellence Simplified

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Mobile First
GPS Enabled
QR/NFC Support
Integrations Ready
AI Enhanced
Offline Support

Pazo simplifies ticketing, real-time reporting, and tracking. With custom workflows and alerts, teams can resolve incidents faster and improve response times, ensuring seamless operations across facilities.

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24Cevent logo

On-call incident response when alerts are not enough

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24Cevent is an incident response platform designed for the moment when things break. It ensures critical incidents reach the right on-call person, require acknowledgment, and escalate automatically until action is taken, helping teams reduce downtime during active incidents.

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i-Vertix logo

IT infrastructure management software

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i-Vertix is a cloud-based IT infrastructure management software that helps business with their day to day IT responsibilities.

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FileHandler Enterprise logo

Secure. Scalable. Proven.

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FileHandler Enterprise enables TPAs, insurance carriers, public entities, and self-insured organizations to automate processes and enhance efficiency. Our software keeps you on track with automation and customization, creating a standard claims management process for your business.

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All Quiet logo

IT Incident Managemenet Made Easy - All Quiet

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All Quiet is the all-in-one IT incident management solution for startups & scaleups. With straightforward on-call alerting, website / API monitoring and response workflows, managing incidents has never been simpler.

All Quiet - all good!

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Intuety logo

Risk assessment & incident prediction insights

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Intuety provides an AI solution which helps improve the quality and efficiency of Risk Assessment & Mitigation Statement (RAMS) production

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Lumiform logo

Turning frontline work into better operations

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Lumiform is the incident management software to standardize frontline processes, ensure compliance, and improve operational excellence.

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Rezolve AI logo

Agentic AI platform for enterprise service automation

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Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service management and employee support. It enables conversational support within Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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VisiumKMS logo

ESG, EHS, and quality management software

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VisiumKMS automates incident management business processes. We understand the business process, workflow and all aspects of the incident management process beginning with event identification, analysis, route calls analysis, lessons learned and corrective action, preventive action management. Visiu

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C2 logo

The ultimate ITSM platform

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C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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Squadcast logo

Modern Incident Response with Intuitive Actionable Alerting.

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Squadcast is an incident management software that helps businesses send alerts, create event tags, and track response activities on a centralized platform. The incident war room enables users to establish communication with emergency responders and facilitate real-time collaboration on incidents.

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Electric AI logo

IT management software for managed software providers (MSP)

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Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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SmartITSM logo

Cloud-based IT service management and help desk software

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SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

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FACT24 logo

Comprehensive crisis management and emergency alert system

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Emergency notification and crisis management tool. It facilitates swift communication with employees, stakeholders, and customers during emergencies. The platform unites incident response teams, enabling collaboration across locations and offering a centralized hub for managing critical incidents.

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DERDACK Enterprise Alert logo

Respond up to 10x faster to critical incidents

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Derdack’s enterprise-class notification software uniquely combines intelligent alert notifications, machine-assisted collaboration and remote incident remediation – enabling an anywhere incident response.

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