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Top Rated Incident Management Software with Sla management - Page 2

Last updated: May 2026

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65 software options

ZEBSOFT logo

Governance, risk, and compliance (GRC) management software

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ZEBSOFT is a governance, risk, and compliance (GRC) management software designed to help businesses escalate and manage incidents, non-conformity, and organizational risks in real-time. Teams can align risk management strategies with business objectives and validate data points on threats.

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Rezolve AI logo

Agentic AI platform for enterprise service automation

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Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service management and employee support. It enables conversational support within Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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TeamMate Risk & Compliance logo

TeamMate Risk & Compliance is an all‑in‑one GRC platform.

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TeamMate Risk & Compliance connects incident management to the broader GRC program — linking incidents to risks, controls, and policies for full context and accountability.

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Motadata ServiceOps logo

IT service management platform to adopt digital changes

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Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

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All Quiet logo

IT Incident Managemenet Made Easy - All Quiet

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All Quiet is the all-in-one IT incident management solution for startups & scaleups. With straightforward on-call alerting, website / API monitoring and response workflows, managing incidents has never been simpler.

All Quiet - all good!

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Infraon ITSM logo

ITSM software

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Infraon ITSM, a pink elephant-certified platform, helps businesses streamline and expedite the IT service management lifecycle. It offers a proprietary AI bot that intelligently addresses user queries and requests, resembling human interaction and simultaneously acts as a real-time knowledge base.

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AppBase DCM & BPM Platform logo

AI supported low-code platform for case management solutions

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Eccentex delivers next-generation dynamic case management and business process automation solutions that are enhanced by Eccentex AI Services to help brands and government entities achieve results quickly and easily.

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OnPage Incident Management System logo

Never miss a critical alert.

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With its distinctive alert-until-read technology, OnPage is the top Secure Incident Management System on the market.

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DiliGenie logo

Power Your IT Projects with DiliGenie’s Smart Tools!

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DiliGenie’s Incident Management module streamlines the handling of IT service disruptions through centralized reporting, automated routing, and real-time tracking.

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Zinc Synapse logo

Critical event management software

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Zinc Synapse is an incident management software that helps businesses optimize the management of critical events, communication, and compliance activities. Synapse is hosted on Amazon Web Services for critical event management. It supports teams through the entire lifecycle of preparation, response, and recovery, as well as business-as-usual operations for crisis and emergency preparedness.

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PagerDuty logo

Incident Management & Operations Performance Software

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PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations.

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Callgoose SQIBS logo

Incident and workflow management solution

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Callgoose SQIBS is a next-generation automation platform that optimizes IT operations, streamlines incident management, and enhances system reliability. With real-time alerts, auto-remediation, on-call scheduling, and seamless integrations, it reduces downtime, boosts efficiency, and lowers IT costs

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ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

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ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

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Squadcast logo

Modern Incident Response with Intuitive Actionable Alerting.

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Squadcast is an incident management software that helps businesses send alerts, create event tags, and track response activities on a centralized platform. The incident war room enables users to establish communication with emergency responders and facilitate real-time collaboration on incidents.

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SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

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Intuety logo

Risk assessment & incident prediction insights

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Intuety provides an AI solution which helps improve the quality and efficiency of Risk Assessment & Mitigation Statement (RAMS) production

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Datadog logo

Cloud-Scale Monitoring Platform For Dev, Sec, and Ops teams.

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Datadog Incident Management enables DevOps teams and SREs to more effectively manage their incident response workflows from start to finish, saving time and frustration when it matters most.

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OpsGenie logo

Modern IT incident management and response solution

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Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action.

Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident.

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Wavity logo

Frictionless business on a budget

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Wavity enables organizations to build easy-to-use digital workflows quickly and cost effectively.

We offer solutions to support many digital workflows - IT, Sales and Marketing, HR, Work and Project Management and other workflows that are unique to your organization and your teams.

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Lumiform logo

Turning frontline work into better operations

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Lumiform is the incident management software to standardize frontline processes, ensure compliance, and improve operational excellence.

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SmartITSM logo

Cloud-based IT service management and help desk software

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SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

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Splunk Enterprise logo

Machine data management and analytics

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Splunk Enterprise is a cloud-based platform designed to assist businesses with big data management and analysis of machine data. Key features include data visualization, performance metrics, data collection, real-time search, indexing, KPI tracking, reporting, and monitoring.

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FACT24 logo

Comprehensive crisis management and emergency alert system

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Emergency notification and crisis management tool. It facilitates swift communication with employees, stakeholders, and customers during emergencies. The platform unites incident response teams, enabling collaboration across locations and offering a centralized hub for managing critical incidents.

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Deepser logo

IT service desk, CRM, and asset management software

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Manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations.

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Panopta logo

Never Blinks

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A fully-featured monitoring platform for on-prem, cloud, & containerized deployments. With server and application performance, Panopta provides more than just basic monitoring. With the ability to perform checks from public and private spaces, you never need to trade security for robust monitoring.

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