Planview AdaptiveWork vs ServiceNow

Jira

Zendesk Suite

JIRA Service Management

ArboStar

Coolfire Core

Morningmate

Compare Planview AdaptiveWork and ServiceNow based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Discover the ultimate solution for tree care businesses with ArboStar. Streamline your operations, grow your business and provide exceptional customer service with this intuitive and easy-to-use cloud-based management platform. ArboStar offers a range of management tools to optimize your processes.

Coolfire Core is a powerful software solution designed to help companies defeat operational chaos and streamline manual work. By simplifying work management inside and outside the organization, Coolfire Core enables businesses to get more done, optimize the bottom line, and improve overall customer satisfaction.

Experience seamless project management and task completion with Morningmate's comprehensive collaboration platform designed for teams of all sizes and types. This intuitive, all-encompassing platform enables you to take charge of projects and tasks effortlessly.

Planview Clarizen is an award-winning enterprise work management solution for project portfolio management (PPM) and professional services delivery teams.

Access Controls/Permissions

Accounting

Activity Dashboard

Activity Tracking

Agile Methodologies

Alerts/Notifications

Approval Process Control

Assignment Management

Billing & Invoicing

Budget Management

Budgeting/Forecasting

Business Process Automation

Calendar Management

Capacity Management

Change Management

Charting

Client Portal

Collaboration Tools

Commenting/Notes

Compliance Tracking

Configurable Workflow

Cost-to-Completion Tracking

Customizable Dashboard

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Dashboard Creation

Data Import/Export

Data Visualization

Deadline Management

Document Management

Estimating

Expense Tracking

File Sharing

Forecasting

Forms Management

Gantt/Timeline View

Graphical Workflow Editor

HR Management

Idea Management

Issue Management

Kanban Board

Milestone Tracking

Mobile Access

Monitoring

Multiple Projects

No-Code

Percent-Complete Tracking

Planning Tools

Portfolio Management

Prioritization

Progress Tracking

Project Accounting

Project Management

Project Planning

Project Planning/Scheduling

Project Templates

Project Time Tracking

Project Tracking

Project Workflow

Projections

Proposal Generation

Quotes/Estimates

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recurring Tasks

Reporting & Statistics

Reporting/Analytics

Reporting/Project Tracking

Requirements Management

Resource Allocation & Planning

Resource Management

Resource Request

Resource Scheduling

Risk Management

Role-Based Permissions

Scheduling

Search/Filter

Skills Tracking

Status Tracking

Sub-Task Management

Task Editing

Task Management

Task Planning

Task Progress Tracking

Task Scheduling

Task Tagging

Templates

Testing/QA Management

Third-Party Integrations

Time & Expense Tracking

Time Tracking

Timer

Timesheet Management

Planview AdaptiveWork

Android

Web-based

Windows

iPhone

Technician

Can be a pain in the ass to configure when the application need to so specific for your organization.

Vice President

Ability to use for multiple solutions in addition to Agile Project Management. I've been in the business for over 30 years and Clarizen Customer Care in the best I've experienced in a very long time.

President

All of the people we've dealt with are likable and eager to help...just not on our terms, which is the place they could improve the most.

Area Manager, Services - Pacific Region

Clarizen is a great product with fantastic support. Their webinars are great examples of how to do things right, they have Q&A sessions that anyone can join and get all of your questions answers.

The best aspect of this platform, for me, is the ease in which I can see each of my team member's project load. This enables me to better time manage all the resources available in my team.

Analista

This software has excellent functions, is configured quickly and is very easy to use. You can reliably organize all the tasks inherent to any project you carry out.

Product Configurator

The layout and ‘look and feel’ is crisp and clean while virtually everything on the page can be configured to ensure that it best fits the user’s requirements.

Clarizen accomplishes all of our needs. I love the integration into Salesforce.

EPMO Partner

The ease of use that comes from being a SaaS solution has been the strongest feature.

Program Manager - Business Improvements

Very good value for money and excellent product for medium to small enterprises.

The new native mobile app is great. Customer support, access to training and, professional services are all excellent.

It's like the rolls royce of project management systems. Super powerful and hard to really throw stones at the functionality.

Program Engagement Manager

It is a great solution that is flexible, scalable and can be implemented very quickly.

Digital marketing manager

Great set of features for project management. Good integration with social media.

Project Manager

The fact that there are so many features also has a downside.

Great online support team and webinars. Easy to track budget, time and resources from the same home page.

Operations Manager - Project Management 

Our biggest struggle comes with the idea that a PSA should be  a three legged stool (projects/task management, time tracking/resource management, and project financial management).

Lack of a canned process for organizations that don't know where to start.

Planview AdaptiveWork screenshot: Use the roadmap to manage project portfolios

Planview AdaptiveWork screenshot: Manage budgets and expenses from a centralized dashboard

Planview AdaptiveWork screenshot: Gain actionable insight into customer performance from the reports dashboard

Planview AdaptiveWork screenshot: Access, edit and collaborate on documents with commenting, drawing and highlighting tools

Planview AdaptiveWork screenshot: Supports social collaboration with searchable, online discussion boards

Planview AdaptiveWork screenshot: Manage resources effectively with task management tools

Planview AdaptiveWork screenshot: Use the overview dashboard to understand enterprise project plans at a glance

Planview AdaptiveWork screenshot: Give team members quick and central access to tasks

Planview AdaptiveWork screenshot: Track project time simply and accurately with online timesheets

Planview AdaptiveWork screenshot: Generate and analyze a Clarizen burndown chart

Planview AdaptiveWork screenshot: Enhance user-productivity with Clarizen's templates

Planview AdaptiveWork screenshot: Automate, integrate and report with Clarizen's integrations

Planview AdaptiveWork screenshot: Use Clarizen on the go via the native mobile app

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

JIRA  Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Zendesk offers an AI-powered service platform that unifies conversations from multiple channels. It features AI agents for resolving inquiries, ticketing for support requests, and analytics for tracking service quality. Its Resolution Learning Loop technology enhances automation by integrating AI, human agents, and knowledge resources on one platform.

Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to  automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

Planview AdaptiveWork vs ServiceNow Comparison (2026)

Planview AdaptiveWork

ServiceNow

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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