Clarizen is especifically designed for mid to large size organizations and can be used by project managers, IT departments, project management offices, professional services groups, agile development teams, and marketing teams. The company’s most well-known customers include Marketo, Zendesk, Zazzle, Urban Outfitters, Kaiser Permanente, HP, FedEx,Shutterfly, and PG&E, among many others.Read the full GetApp Analysis
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Starting from: $45.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)
Clarizen licenses are per user per month starting from $45/user/month.
Clarizen offers a range of tools for your project management needs and especially for the value, it proves to be one of the top products on the market.
Works well with Salesforce.com by providing additional helpful information
Requires a lot of training and time to adapt for non-techsavy staff
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Clarizen is a great solution, which is proving to be an invaluable tool within our business. Despite having some very strictly defined processes that Clarizen were required to include, all of these were developed efficiently in full collaboration, even ensuring that developments were future proofed to ensure continued use with no requirement to pay out for additional development. The layout and ‘look and feel’ is crisp and clean while virtually everything on the page can be configured to ensure that it best fits the user’s requirements. Before implementing Clarizen it was difficult to get true visibility of how the portfolio of projects sat, where potential conflict of resourcing would occur. With the powerful calendar and resource tools that come as standard in Clarizen it has become easy to see these potential issues earlier, allowing for a more planned response which ultimately benefits our customers and strengthens our brand.
Flexible and easy to use. Social interaction, with in-context discussion panels for all projects and tasks. Easy monitoring of time submissions. Great (and expanding) set of modules (Apps) that can be deployed to further enhance the solution.
Reporting tools are still lacking, but this is actively being addressed with regular updates and improvements released.
Time used: 6-12 months
Clarizen is not a generic light tool for simply task scheduling and contact management. It is a serious project management software done by project managers for project managers.
It profoundly covers all aspects of project management, very customisable, with advanced reporting and custom fields.
There is always a room for improvement, Clarizen is relatively a new product that needs to build an ecosystem around it. That includes more integrations with other cloud services, 3rd party products in its marketPlace, and faster customer support.
Time used: 1-2 years
We are implementing Clarizen as a project management tool for the entire organization but starting in the Information Technology and Performance Improvement departments. Our goal is to capture all project requests and projects in one place for review, approval, management, and reporting. Clarizen has mostly met our expectations so far. Most of the items that have not met our expectations are minor. We are still early in our implementation so there are still lessons to learn in our journey.
1. Unlimited email-only users. Resources that infrequently or rarely work on projects can report progress via email without consuming an expensive license. 2. Email and/or API integration with work order systems. Clarizen doesn't charge an expensive license to integrate it with other systems. 3. A modern-looking user interface with an emphasis on social media-like collaboration. 4. Lots of options for charts and graphs for reporting. 5. Can import spreadsheets and MS Project workplans. 6. Lots of training and support webinars every week. 7. Pre-recorded online training via the Clarizen University.
1. Support seems slow to respond to support requests. 2. There is currently a bug they haven't fixed yet that requires you to keep resetting column widths in reports and dashboards. They don't stick. 3. Their online self-help knowledge base seems new and thin. 4. They don't have a feature I used in other project management software to identify the last (most recent) note, comment, etc. on an item. This can be worked around via user training or some custom workflow programming but it would be nice if they built it in as others have.
Time used: Less than 6 months
A web -based tool that allows so easy and orderly management of all projects within the organization , allowing making management decisions is more accurate
MedImpact is a Pharmacy Benefits Management company with about 1001 to 5000 employees. Clarizen was selected to be the Project Management tool for the Implementation Services business unit. The Implementation Services team did not have a cohesive way to manage the New Client implementation projects. The existing tools and manual processes limited the capacity of new client projects that the business unit could accommodate and made it difficult to track down related emails, files, and decisions. If our sales teams have a really good year we would exceed our capacity to implement new business. For sustainability we had to move out of the dark ages of project management, Clarizen was our “light at the end of a tunnel”. Clarizen offers the best of social media, project management principles, work-flow automation, and an intuitive user interface design. Clarizen “Partners” with you to provide the best the tool can offer to improve your daily operations and reduce manual processes. The Clarizen Customer Success Team provides the best support and guidance that I have seen in years. This growing company is setting the bar for business to business relationships and project management solutions. While this tool was selected for one small business unit we are expecting that the tool will be used by many other business units as the versatility of the tool can accommodate their project management business needs.
Key features that we use: Salesforce integration; document or file management integration with Box; social collaboration; dashboards; automated notifications; work flow rules; customer collaborator feature; scheduled reports; project highlight reports; Gantt Chart and Road map widgets; customizable app plug-ins; and customizations galore.
Areas for improvement: Out of the box Clarizen offers "canned reports" but it was not easy to learn how to create the customized reports that I needed for my business unit. It would have been nice to have a report suite that contained examples tied to a business question or objective in order to better understand the application and use of the canned or dashboards reports. The Salesforce integration model did not provide the level of API security that our IT Security team required. The tool did not offer the data file security required by our IT Security team to use the Clarizen standard data file management features so we had to integrate with Box for file management.
Time used: Less than 6 months
I have used this application for around 3 months. WoW is here. I can analyze data I have on Live. The organization I work for have decent projects in the portfolio and we spent too much time talking something that we can actually find directly on Clarizen. Right now, data is here, it saves lots of my time and also my colleagues. I love the People module which allows me to do resource balancing and Dashboard module as well. There are more great things in this App.
- Live, everyone sees the same data set. - Be able to share reports/dashboards outside the Clarizen
- Sometimes the system shows slow responses when I send requests/comments.
Time used: Less than 6 months
We've used Clarizen for a few years now, and it's made a huge difference. I came in with project management experience, but many of our managers were just winging it. We moved from a simple time-tracking application to Clarizen's full fledged Project Management. That was a bigger step than most were ready for, but it's come into its own. We have visibility to things we didn't have before, and can make data-driven decisions instead of gut-feeling our way along. I've been able to prove that instinct was not the correct choice in many cases. Clarizen won't tell you what to do, but whatever you want to do, you can probably do it with Clarizen. Other packages I've used gave you a methodology with their software, but Clarizen is flexible, nimble, and robust.
-Lots of customization -SQL-like API calls -Detailed data -Does what it says on the tin
-Lack of a canned process for organizations that don't know where to start -I wish it was cheaper :)
Time used: 1-2 years
Yes it is project management but the way licensing works along with a lack of customization (I just want to see the tasks I am assigned) make this tool the most convoluted and stressful part of my job. Why can't I receive an email when I have a new task? I can't pin open the sidebar navigation so i am constantly opening it to figure out what I need to go to. Document management is atrocious.
We use it to manage time and project data for our services and support businesses. Mostly for time and task tracking but also model our finances.
Thousands of tiny details go into every business task, but disconnected apps and tools make it difficult for companies to effectively keep track of the mountains worth of work they often handle on a daily basis. Clarizen is an enterprise-class project management and work collaboration solution that organizations can use to manage initiatives, work, and projects from a centralized, cloud-based system.
Created for project managers, IT teams, professional services, agile development teams, and marketing teams, Clarizen virtually eliminates the need for organizations to utilize old-fashioned tools like spreadsheets, white boards, calendars, and email when handling major projects. Instead, businesses can update, track, and manage critical resources from within Clarizen’s integrated platform.
Clarizen was developed to give organizations an easier way to manage initiatives, work, and projects. The work collaboration and project management solution automatically prioritizes budgets, resources, projects, portfolios, and tasks, and ensures that critical information and resources are always handled appropriately.
Rather than taking a one-size-fits-all approach to project management, Clarizen has developed a system with tailored solutions designed for users with exacting needs. For example, teams that work primarily through email can set up Clarizen to update tasks sent via email. Individual conversations are attached to projects and tasks, giving collaborators a straightforward way to stay updated on the status of all their ongoing initiatives. In addition to managing their projects through email or Clarizen’s web-based platform, users can also work on projects with their smartphones and tablet devices.
Use Clarizen’s navigation panel to get one-click access to all of your modules, beginning with your list of active projects. To create a new project, use one of Clarizen’s pre-defined templates. Pre-defined templates have workflows built in. Make adjustments to Clarizen’s templates to fit your needs, or disregard the platform’s pre-defined templates altogether by creating your own.
You can create a project in Microsoft Excel or Projects and upload it to Clarizen, or create projects directly from email messages. You can also create your own forms to capture new project requests, and route those requests for scoring or approvals.
Clarizen’s social platform connects unstructured communication to structured work. Host online discussions and share files with ad-hoc groups, and create new work items directly from the discussions that take place within Clarizen’s interface.
Each of your projects will have a “workspace.” This is where you’ll go to assign tasks, collaborate on documents, and update your current status in the context of a discussion or a work item. In addition to working with colleagues, you can also invite customers, clients, and third-party contracts to participate in your workspaces.
Instantly see which resources are available to work on a project by opening the resource load view. The resource load view lets you manage the workloads of individuals and groups. Workloads can be managed by originally planned work or remaining effort, load, and real-time availability. They can also be filtered by project scope and displayed by hour or unit.
Once you’ve gotten a look at which resources are available to work on your next project, you’ll want to assign tasks to the people with the best skillsets. To assign and re-assign team members to your projects, use Clarizen’s drag-and-drop interface. You can balance workloads and plan resources more effectively using these tools.
As team members work toward accomplishing specific tasks, Clarizen tracks their progress automatically and updates the status within the cloud-based platform. Every person who is associated with a project can see how that project is progressing by logging into Clarizen and reviewing the current status of all associated tasks.
Because Clarizen integrates with iCal, among many other business applications, entire teams can quickly access the task lists they’re associated with. This ensures that everyone remains on the same page for the duration of every project. Clarizen offers time tracking tools that can be linked to specific tasks, as well.
Clarizen links to a number of popular business systems, including Salesforce, Box, Google Drive, Intacct, QuickBooks, iCal, and Jira.
Clarizen offers multiple pricing options for businesses with varying needs. The Professional Edition costs $29.95 per user, per month. The Enterprise Edition costs $44.95 per user, per month. The Unlimited Edition costs $54.95 per user, per month. Clarizen is available in four different license types, as well.
Enterprise-class project management and work collaboration solution
Manage initiatives, work, and projects from a centralized system
Prioritize budgets, resources, projects, portfolios, and tasks
Developed for project managers, IT teams, professional services, agile development teams, and marketing teams
Update, track, and manage resources from within an integrated platform