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Planview Clarizen Pricing, Features, Reviews and Alternatives

Planview Clarizen product overview

What is Planview Clarizen?

Planview Clarizen is an award-winning enterprise work management solution for project portfolio management (PPM) and professional services delivery teams. Key capabilities include:

Key benefits of using Planview Clarizen

• Planview is a leading, award-winning provider of work management and project portfolio management solutions.
• Planview Clarizen enables enterprises to easily manage all their work, projects and resources in a single, simple to use environment.
• Combines the power of team collaboration with robust project and portfolio management.
• Facilitates true team collaboration and project execution, ensuring data is always up-to-date and aligned with business objectives.
• No complex software or hardware installations are required due to Clarizen’s SaaS architecture, resulting in immediate business impact as teams and projects get up and running instantly.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat
24/7 (Live rep)

Training options

Documentation
Live Online
Videos
Webinars
In Person

Planview Clarizen pricing information

Value for money

4.1

/5

169

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Planview Clarizen features

Functionality

4.2

/5

169

Total features

100

22 categories

Most valued features by users

Task Management
Collaboration Tools
Projections
Task Progress Tracking
Prioritization
Reporting & Statistics
Activity Dashboard
Alerts/Notifications

Functionality contenders

Planview Clarizen users reviews

Overall Rating

4.2

/5

169

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.14/10
Rating distribution

5

4

3

2

1

78

74

11

3

3

Pros
Ability to use for multiple solutions in addition to Agile Project Management. I've been in the business for over 30 years and Clarizen Customer Care in the best I've experienced in a very long time.

KJ

Kevin J.

All of the people we've dealt with are likable and eager to help...just not on our terms, which is the place they could improve the most.

JH

Jeff H.

Clarizen is a great product with fantastic support. Their webinars are great examples of how to do things right, they have Q&A sessions that anyone can join and get all of your questions answers.

AR

Anonymous Reviewer

Cons
Can be a pain in the ass to configure when the application need to so specific for your organization.

YB

Yari B.

The fact that there are so many features also has a downside.

MS

Maria S.

Our biggest struggle comes with the idea that a PSA should be a three legged stool (projects/task management, time tracking/resource management, and project financial management).

GS

Garret S.

Overall rating contenders

Overall Rating

Robust project management system

Reviewed 5 months ago

Transcript

Jimmy: Hi. My name is Jimmy and I'm a controller. I would like to give Planview Clarizen a four out of...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best tracking project system.

Reviewed a year ago

It is an amazing project tracking system, has help us to improve the tracking of our projects and avoid delays. To add notes or comments to task and projects help to find issues and help us to increase the quality.

Pros

Easy to use. You can assign the resources for a project easily, see their advance and request progress report. With few clicks you can get a global stand point of a project and see risk point and define next steps to do. You can integrate it with outlook and get your contacts. You can access from any device.

Cons

There is not a desktop application, would be nice to count with that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A mostly positive experience.

Reviewed 6 years ago

We are implementing Clarizen as a project management tool for the entire organization but starting in the Information Technology and Performance Improvement departments. Our goal is to capture all project requests and projects in one place for review, approval, management, and reporting. Clarizen has mostly met our expectations so far. Most of the items that have not met our expectations are minor. We are still early in our implementation so there are still lessons to learn in our journey.

Pros

1. Unlimited email-only users. Resources that infrequently or rarely work on projects can report progress via email without consuming an expensive license. 2. Email and/or API integration with work order systems. Clarizen doesn't charge an expensive license to integrate it with other systems. 3. A modern-looking user interface with an emphasis on social media-like collaboration. 4. Lots of options for charts and graphs for reporting. 5. Can import spreadsheets and MS Project workplans. 6. Lots of training and support webinars every week. 7. Pre-recorded online training via the Clarizen University.

Cons

1. Support seems slow to respond to support requests. 2. There is currently a bug they haven't fixed yet that requires you to keep resetting column widths in reports and dashboards. They don't stick. 3. Their online self-help knowledge base seems new and thin. 4. They don't have a feature I used in other project management software to identify the last (most recent) note, comment, etc. on an item. This can be worked around via user training or some custom workflow programming but it would be nice if they built it in as others have.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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PM tool is not bad, but integrated time/expense/invoice processing did not work.

Reviewed 4 years ago

We got very little benefit from this software, as it did not perform as expected.

Pros

Project management tool is comparable to MS Project. Users that are looking for a subscription PM product rather than purchasing MS Project may benefit from this software, but I am not sure if all PM features are available out-of-the-box at cheaper subscription levels.

Cons

Although the PM tool is comparable to MS Project, it also comes with a level of complication also comparable to MS Project. Full functionality of PM (i.e. including resource management) requires buy-in by all departments/users in the company, and this is difficult to acheive in large or diverse organizations. Our company implemeted this software with the goal of bringing project management together...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Everything we needed to take our team to the next level

Reviewed 3 years ago

We needed to evaluate how we could best deliver a quick first time to value for our customers on our implementation team.

Pros

Clarizen enabled our team to effectively manage the numerous projects we had while surfacing the insights we needed to make business decisions.

Cons

Like any software that is aimed at solving complex business problems, Clarizen had so many features that it became overwhelming to our team during implementation. When a business has to undergo major changes to their operations, it needs the transition to be as easy as possible. This is more of a critique for most large software solutions as opposed to just Clarizen.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Clarizen a great Project Management Tool

Reviewed 7 years ago

My team has used Clarizen for a little over a year now. I cannot say enough good things on how well it has done for my team and organizing the implementations of our Software. My team from an employee level up to management are able to use Clarizen to run their individual days and teams. We implement time and attendance software for clients and use Clarizen to organize our Projects with our specific timelines that we have. Clarizen makes it easy for employees to know exactly where they are at with all of their clients and allows management to easily track the progress of their teams.

Pros

Customization. I cannot say enough on how exceptional the Clarizen technical team is with taking our needs and making them happen in the system. One specific example is I formulated a scoring system for incoming clients that based upon how they were going to use our system would be given a "complexity" score so that I could assign higher level clients to my best employees and lower level clients to my lesser experienced employees. Clarizen took my request that I submitted and within a month had the entire scoring system automated and up and running giving me a fantastic tool to use daily.

Cons

Pricing. Clarizen needs to be able to add options on as fixed costs instead of raising the overall monthly rate. My team doesn't use every aspect of the program so when I need more of just one option in the system I shouldn't have to pay for a higher level across the board with more of all their options when I need just one. I am hoping that can change in the future to meet individual client needs.

Planview Clarizen FAQs and common questions

Q. What type of pricing plans does Planview Clarizen offer?

Planview Clarizen has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of Planview Clarizen?

Planview Clarizen has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Planview Clarizen support?

Planview Clarizen supports the following languages:
English, Chinese (Traditional), French, Russian, Spanish, Japanese, Portuguese, Chinese (Simplified), German, Hebrew


Q. Does Planview Clarizen support mobile devices?

Planview Clarizen supports the following devices:
Android, iPhone


Q. Does Planview Clarizen offer an API?

Yes, Planview Clarizen has an API available for use.


Q. What other apps does Planview Clarizen integrate with?

Planview Clarizen integrates with the following applications:
Microsoft SharePoint, Jira, Sage Intacct, Google Drive, Box, NetSuite, Salesforce Sales Cloud, OneLogin, Slack, Tableau, ServiceNow, Quickbooks Online, Zendesk, Microsoft Excel


Q. What level of support does Planview Clarizen offer?

Planview Clarizen offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)

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