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Smartsheet vs ClickUp Comparison

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Overview

Category Leaders

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over...

Category Leaders

ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

9

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

3.2K

5

4

3

2

1

1.9K

1.1K

208

31

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

4.1K

5

4

3

2

1

2.9K

1K

146

23

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

It's been great having so many templates to choose from and customize. Awesome that it can be integrated with MS Teams.
I love the ease to customize your sheet for whatever you need and however you like it. Love being able to switch around columns and sort rows so quickly too.
The project being web-based helps to share information with other members of the team. The ability to export to various formats, as well as get team updates is a huge benefit.

Pros

Super easy to use, powerful features, ability to invite guests for FREE, Great technical support, lots of video tutorials available.
ClickUp has some truly inspired design and feels lighter and more fun to use than many other management tools. It's easy to learn and new, useful features are consistently rolled out.
Great experience with the product initially I was a bit hesitant to use and recommend it because I did not know about the product at all but once I started using it I fell in love with it.

Cons

I then took the Smartsheet training to be certified and that opened my eyes to the power of the tool (and also to the fact that the sheets I hated were users in our company using it very, very WRONG).
The only complaint that I have is that if the spreadsheet is very large, the page can be slightly laggy.
Some features seem to be missing or limited features available.

Cons

Too complex for an individual's needs, sometimes illogical, and a terrible android app is the icing on the cake.
After a few months I still get confused about the sapce/folder/list/task hierarchy and use the wrong terms when describing my "location" in the software.
Sometimes had an error when trying to make a new list and could not find any documentation about the error online.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features215
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • Backlog Management
  • Bar Chart
  • Bed Management
  • Bid Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Brainstorming
  • Brand Management
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Calibration Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Capacity Management
  • Change Management
  • Change Order Management
  • Channel Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Code Repository Integration
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commercial
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customer Journey Mapping
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Synchronization
  • Data Tabulation
  • Data Visualization
  • Database Creation
  • Deadline Management
  • Deliverables Management
  • Dependency Tracking
  • Design Management
  • Digital Asset Management
  • Discussions/Forums
  • Display Ad Management
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • EMR/EHR
  • Electronic Data Capture
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email-to-Task Conversion
  • Employee Activity Monitoring
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Tracking
  • Event Calendar
  • Expense Management
  • Expense Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • File Storage
  • File Transfer
  • Financial Management
  • Financial Reporting
  • For AEC Industry
  • For Creative Agencies
  • For IT Project Management
  • For Residential
  • Forecasting
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Functions/Calculations
  • Gamification
  • Gantt/Timeline View
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • Guest Access
  • HIPAA Compliant
  • Idea Collection
  • Idea Management
  • Idea Ranking
  • Ideation
  • Incident Reporting
  • Innovation Management
  • Interaction Tracking
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • Job Scheduling
  • KPI Monitoring
  • Kanban Board
  • Key & Lock Management
  • Knowledge Base Management
  • Knowledge Management
  • Lab Information Management
  • Lead Generation
  • Lead Management
  • Marketing Automation
  • Marketing Calendar
  • Marketing Reports
  • Markup Tools
  • Media Planning
  • Meeting Management
  • Messaging
  • Milestone Tracking
  • Mind Maps
  • Mobile Access
  • Mobile Dashboards
  • Multi-Campaign
  • Multi-Department/Project
  • Multi-board
  • Multiple Billing Rates
  • Multiple Projects
  • Negative Feedback Management
  • No-Code
  • Notes Management
  • Office Suite
  • Offline Time Tracking
  • Online Time Clock
  • Online Time Tracking
  • Overtime Calculation
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Performance Review Management
  • Permit Management
  • Personalization
  • Physician Management
  • Policy Management
  • Portfolio Management
  • Predictive Analytics
  • Presentation Tools
  • Preventive Maintenance
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Analysis
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Public Dashboards
  • Quotes/Estimates
  • RFI & Submittals
  • ROI Tracking
  • Real Time Editing
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Issues
  • Recurring Tasks
  • Referral Tracking
  • Release Management
  • Release Planning
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management
  • Rescheduling
  • Resource Management
  • Resource Scheduling
  • Retrospectives Management
  • Rich Text Editor
  • Risk Management
  • Roadmapping
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Sales Pipeline Management
  • Sales Reports
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Service History
  • Single Page View
  • Single Sign On
  • Skills Tracking
  • Social Media Integration
  • Spend Management
  • Spreadsheet View
  • Sprint Planning
  • Staff Calendar
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Sub-Task Management
  • Subcontractor Management
  • Subcontractor Monitoring
  • Supplier Management
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Board View
  • Task Editing
  • Task Import
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Time Zone Tracking
  • Timeline Management
  • Timesheet Management
  • To-Do List
  • Traceability
  • Traditional Methodologies
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Version Control
  • Video Chat
  • Visual Workflow Management
  • Visualization
  • Web Forms
  • Web-based Deployment
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features230
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • Backlog Management
  • Bar Chart
  • Bed Management
  • Bid Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Brainstorming
  • Brand Management
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Bug/Issue Capture
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Calibration Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Capacity Management
  • Change Management
  • Change Order Management
  • Channel Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Code Repository Integration
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commercial
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customer Journey Mapping
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Synchronization
  • Data Tabulation
  • Data Visualization
  • Database Creation
  • Deadline Management
  • Deliverables Management
  • Dependency Tracking
  • Design Management
  • Digital Asset Management
  • Discussions/Forums
  • Display Ad Management
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • EMR/EHR
  • Electronic Data Capture
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email-to-Task Conversion
  • Employee Activity Monitoring
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Tracking
  • Event Calendar
  • Expense Management
  • Expense Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • File Storage
  • File Transfer
  • Financial Management
  • Financial Reporting
  • For AEC Industry
  • For Creative Agencies
  • For IT Project Management
  • For Residential
  • Forecasting
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Functions/Calculations
  • Gamification
  • Gantt/Timeline View
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • Guest Access
  • HIPAA Compliant
  • Idea Collection
  • Idea Management
  • Idea Ranking
  • Ideation
  • Incident Reporting
  • Innovation Management
  • Interaction Tracking
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • Job Scheduling
  • KPI Monitoring
  • Kanban Board
  • Key & Lock Management
  • Knowledge Base Management
  • Knowledge Management
  • Lab Information Management
  • Lead Generation
  • Lead Management
  • Marketing Automation
  • Marketing Calendar
  • Marketing Reports
  • Markup Tools
  • Media Planning
  • Meeting Management
  • Messaging
  • Milestone Tracking
  • Mind Maps
  • Mobile Access
  • Mobile Dashboards
  • Multi-Campaign
  • Multi-Department/Project
  • Multi-board
  • Multiple Billing Rates
  • Multiple Projects
  • Negative Feedback Management
  • No-Code
  • Notes Management
  • Office Suite
  • Offline Time Tracking
  • Online Time Clock
  • Online Time Tracking
  • Overtime Calculation
  • Patient Management
  • Patient Records Management
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Performance Review Management
  • Permit Management
  • Personalization
  • Physician Management
  • Policy Management
  • Portfolio Management
  • Predictive Analytics
  • Presentation Tools
  • Preventive Maintenance
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Productivity Analysis
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Public Dashboards
  • Quotes/Estimates
  • RFI & Submittals
  • ROI Tracking
  • Real Time Editing
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Issues
  • Recurring Tasks
  • Referral Tracking
  • Release Management
  • Release Planning
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Management
  • Requirements Management
  • Rescheduling
  • Resource Management
  • Resource Scheduling
  • Retrospectives Management
  • Rich Text Editor
  • Risk Management
  • Roadmapping
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Sales Pipeline Management
  • Sales Reports
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Service History
  • Single Page View
  • Single Sign On
  • Skills Tracking
  • Social Media Integration
  • Spend Management
  • Spreadsheet View
  • Sprint Planning
  • Staff Calendar
  • Stakeholder Defined Attributes
  • Status Tracking
  • Strategic Planning
  • Sub-Task Management
  • Subcontractor Management
  • Subcontractor Monitoring
  • Supplier Management
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Board View
  • Task Editing
  • Task Import
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Time Zone Tracking
  • Timeline Management
  • Timesheet Management
  • To-Do List
  • Traceability
  • Traditional Methodologies
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Version Control
  • Video Chat
  • Visual Workflow Management
  • Visualization
  • Web Forms
  • Web-based Deployment
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations173
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Slack
  • Trello
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations188
  • Asana
  • Basecamp
  • Dropbox Business
  • GitHub
  • GitLab
  • Gmail
  • Google Calendar
  • Google Drive
  • HubSpot CRM
  • Jira
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Teams
  • QuickBooks Online Advanced
  • Slack
  • Trello
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

JS
AvatarImg

Jerico S.

Graphic Design, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ClickUp logo

ClickUp

Click up, it's the only way up!

Reviewed 2 years ago
Pros

I thought smartsheet was nice but ClickUp is even better! Loving it right now with using on collaboration and task management with my coworkers.

Cons

One thing I noticed is the delay on notifications, maybe just on my part of the world.

Vendor response

Hey, there! We really appreciate you taking the time to leave such a thoughtful review! We're so happy to hear that you're enjoying a productivity boost with ClickUp! Don't hesitate to reach out if you need anything at all! Have an amazing and productive day!

AvatarImg
AvatarImg

Daniel A.

Program Development, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ClickUp logo

ClickUp

The best task and project management app in the world

Reviewed 2 years ago

Very good. The company, although it still does not have a language, is at the forefront and according to our scale No. 1, but mainly thanks to the possibility of viewing all tasks and fine filtering with time and hierarchical sorting on many columns. I have not found it in MONDAY (no view for the entire work area in one place, thus filtering), in TRELLO, even with POWER UP, or in SMARTSHEET.

Pros

I am the author of the Blazar Excellence Scale. On our scale, CLICK UP won against other task, project and company management applications in terms of task hierarchy. However, it is still not perfect. Thanks to the application, you can see all tasks at once, filter them by tags and sort multiple columns by selecting the order of the columns to be sorted. According to our KOLEJNO H system, i.e. the...

Cons

The software is missing: 1. Polish language - because of this we waste time on translations, etc. It needs to be changed quickly! 2. The mobile application has a too long path to CHECKLIST, because you have to enter the task, then the button in TODO and then switch to CHECKLIST and select options from the checklist there. It should be on this screen, after opening the task, a button for a checklist...

Vendor response

Hey there! Thanks so much for the review. We really appreciate the feedback! ���� We are hard at work implementing as many languages as we can into ClickUp! Feel free to vote on your desired language on our feedback boards so you will be notified when our Product team has updates to share.  In the meantime, all languages, fonts, and characters are supported for use in ClickUp by default. This...

AvatarImg
AvatarImg

Greg M.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ClickUp logo

ClickUp

Can't believe how good ClickUp is!!!

Reviewed 5 years ago

I'm leveraging ClickUp for both business and personal projects. They are constantly working to improve it, but it's so good already, it's hard to believe they haven't even scratched the surface of the tool's potential. I'm excited to see what the future holds.

Pros

Flexibility. That's one of the most important things I look for in a project management tool. ClickUp can accommodate so many different use cases, because they've built so much flexibility into it, that I've started using it as a CRM in addition to it's primary function as a PM tool. Just like the creators, I've used a whole lot of Project Management apps in the past: Daptiv, Smartsheet, Clarity, Planview, HP PPM, MS Project & Enterprise, Trello, Jira, Clarizen, ServiceNow....none of them come close to the usability of ClickUp.

Cons

Haven't come across anything so far. It's really that good.