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Smartsheet Logo
Smartsheet
4.5
(2.9K)

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An online work execution platform for any size organization.

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(153)

Smartsheet Pricing, Features, Reviews and Alternatives

Smartsheet product overview

Price starts from

9

/user

Per month

What is Smartsheet?

Smartsheet is a SaaS, enterprise-ready cloud app for work management and collaboration, trusted by more than 80,000 businesses and millions of users in over 175 countries.

Key benefits of using Smartsheet

Seamless integration with Google Apps:
- Sign in with your Google account info
- Sync with Google Calendar
- Works with Google Drive: attach Drive files to any row in Smartsheet
- Update project info from Gmail
- Import/Export between Google Spreadsheet and Smartsheet
- Import Google Contacts
- Open attached Microsoft Project and Excel files in Google Drive

Salesforce integration:

Smartsheet and Salesforce work together for ultimate productivity. Link project sheets to Salesforce accounts, contacts, opportunities or cases for real-time collaboration on project status, files, and discussions. Other perks include:
- Single sign-on from Salesforce
- Create new project sheets from Salesforce
- Link to existing project sheets
- Access key project sheets from any Salesforce account, contact, opportunity or case.

Box integration:

Collaboration takes on new meaning with the Smartsheet and Box integration. The cloud apps are easy to use together and offer instant value. Teams can quickly share and collaborate on files related to specific projects with internal staff as well as external teams, including vendors clients and contractors. Some other benefits include:
- Perfect for the Small Teams or Large Enterprise: Smartsheet and Box are easy to use, don't require IT to install or manage, and immediately deliver value to users
- Add Structure, Save Time: Access files from Box in the context of your project or task
- No Need to Upload New Versions: All changes made to documents in Box are instantly available in Smartsheet
- Share Files with Teams Near and Far: Smartsheet's project sharing and row sending capabilities allow you to share files in Box with other team members with a click of the mouse
- A Little or A Lot: Link a specific document - or an entire folder of documents - to your Smartsheet project

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

In Person
Documentation
Live Online
Webinars
Videos

Smartsheet pricing information

Value for money

4.3

/5

2.9K

Starting from

9

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Smartsheet features

Functionality

4.3

/5

2.9K

Total features

219

49 categories

Most valued features by users

Task Management
Collaboration Tools
Task Progress Tracking
Alerts/Notifications
Activity Dashboard
Third Party Integrations
Prioritization
Reporting/Analytics

Functionality contenders

Smartsheet users reviews

Overall Rating

4.5

/5

2.9K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.43/10
Rating distribution

5

4

3

2

1

1.7K

1K

190

28

7

Why do users choose Smartsheet?

What would users change about Smartsheet?

Pros
It's been great having so many templates to choose from and customize. Awesome that it can be integrated with MS Teams.
I love the ease to customize your sheet for whatever you need and however you like it. Love being able to switch around columns and sort rows so quickly too.
The project being web-based helps to share information with other members of the team. The ability to export to various formats, as well as get team updates is a huge benefit.
Cons
I then took the Smartsheet training to be certified and that opened my eyes to the power of the tool (and also to the fact that the sheets I hated were users in our company using it very, very WRONG).
The only complaint that I have is that if the spreadsheet is very large, the page can be slightly laggy.
Some features seem to be missing or limited features available.

Overall rating contenders

LV
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Lauren V.

Executive Director

Professional Training & Coaching, 1-10 employees

Review source

Overall Rating

Easiest Project Managment Software you will Find.

Reviewed 3 years ago

Transcript

Lauren V.: Hi, my name is Lauren and I am the corporate services director of a logistics company. And...

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Andrew B.

SEO Manager

Chemicals, 10,001+ employees

Review source

Overall Rating

Smartsheet User Review

Reviewed 3 months ago

Transcript

Andrew B: Hi, my name is Andrew. I'm an SEO manager. I would give Smartsheet a three and five. For more...

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Becky F.

Hospital & Health Care, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Facilitates the communication of the strategic planning team

Reviewed 4 months ago

Smartsheet's visual appeal makes it an excellent tool for monitoring the status of several projects and tasks at once, streamlining the management of complicated workflows and allowing for the coordination of multiple current activities. The collaborative and organizational power of Smartsheet is unmatched.

Pros

Distributed teams can benefit greatly from using Smartsheet to keep track of their projects and activities. One of its many benefits is that it can be used by groups of any size to keep track of who is accountable for what, when it's due, and what its current state is.

Cons

By integrating with Float or some other resource management platform, an automation system for assigning roles to individuals and visibility across teams of the available resources in real-time could be created, both of which would be extremely useful when attempting to strategically plan the timelines for individual projects.

SA
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Saleem A.

Telecommunications, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A Robust Project Management Tool with Collaborative Power

Reviewed 14 days ago

Overall, my experience with Smartsheet has been positive. The tool offers robust project management capabilities and versatile spreadsheet functionality. Real-time collaboration and automation features enhance teamwork and productivity. Despite a learning curve and some limitations, Smartsheet proves to be a valuable tool for effective project management and collaboration.

Pros

What I liked most about Smartsheet is its robust project management capabilities. The tool provides a comprehensive set of features for planning, tracking, and collaborating on projects. Its intuitive interface makes it easy to create tasks, set dependencies, and manage deadlines effectively. The real-time collaboration feature allows multiple users to work on the same sheet simultaneously, promoting seamless teamwork and communication. Additionally, the automation and integration options provided by Smartsheet streamline workflows and enhance productivity.

Cons

What I liked least about Smartsheet are its limitations in terms of advanced formatting options and the learning curve associated with its features. While Smartsheet offers basic formatting capabilities, it lacks some advanced features found in traditional spreadsheet applications. This can be limiting for users who require complex formulas or intricate formatting in their sheets. Additionally, Smartsheet's robust functionality may require some time and training for users to fully grasp and utilize all its features effectively. However, once users overcome the learning curve, the tool proves to be a valuable asset for project management and collaboration.

LS
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Laiba S.

Education Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Smartsheet is basically use to manage Our project plans and this is the best tool in my toolbox

Reviewed a month ago

My overall experience is very positive i can easily Manage groups, security, and permissions.

Pros

There are soo many templates that i can use to Customize my sheets . It is just the best way to customise your sheets .Beginners can easily learn to use this it has very Good tools and bombastic features.

Cons

Their page lagg sometimes and i think they can add more features.

PA
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Prajjwal A.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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When it comes to efficient and effective project management, Smartsheet is your best friend!

Reviewed 23 days ago

Because of the platform's ability to help us efficiently organize and track our data, we can improve the efficacy of our decision-making processes, which is just one of the many benefits we reap when we learn to utilize each of Smartsheet's many tools properly. Our team members' workload has unquestionably increased.

Pros

When it comes to effective project management and data analysis, Smartsheete is the platform that has it all. We appreciate how this platform has freed up our time and effort to concentrate on other projects, ultimately boosting our company's efficiency from the inside out. Smartsheet's collaboration features are among the most flexible, allowing team members to easily share ideas, assign tasks, and set due dates in real-time. In contrast to other platforms we tried, where it took too long to solve inconveniences while waiting for a response from the support, it has excellent support because they attended to all the requests we made for inconveniences presented to us in the process of adapting to it.

Cons

We have no significant complaints; the issues we encountered at the outset were resolved in subsequent updates. If anything, I would point out that the Smartsheet platform has a steep learning curve, which is to be expected given the breadth of its project management features, which ultimately streamline and accelerate the company's internal operations.

TO
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Tareq O.

Building Materials, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Thanks to several useful features, the team members are able to proficiently handle the workflow.

Reviewed 2 months ago

Using Smartsheet has made our work progress much smoother and improved our ability to coordinate daily tasks. Furthermore, real-time updates allow us to take corrective actions to avoid potential delays.

Pros

It is wonderful that with Smartsheet, the interface can be easily customized, which helps us prepare it in a way that suits the nature of the tasks we follow. I love the fact that automation simplifies all administrative procedures and allows the management of the workflow, linking the tasks collected from team members with logical relationships. It is also great that there are many ways to display...

Cons

While there are some imperfections with Smartsheet, the constant upgrades and addition of new features help to mitigate these issues. Although the learning curve may be challenging for some users initially, with continuous practice and guidance, the procedures become easier

Smartsheet FAQs

Q. What type of pricing plans does Smartsheet offer?

Smartsheet has the following pricing plans:
Starting from: $9.00/month
Pricing model: Subscription, Open Source
Free Trial: Available


Q. Who are the typical users of Smartsheet?

Smartsheet has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Smartsheet support?

Smartsheet supports the following languages:
English, French, German, Italian, Portuguese, Russian, Spanish

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Q. Does Smartsheet support mobile devices?

Smartsheet supports the following devices:
Android, iPad, iPhone

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Q. Does Smartsheet offer an API?

Yes, Smartsheet has an API available for use.

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Q. What other apps does Smartsheet integrate with?

Smartsheet integrates with the following applications:
Salesforce Service Cloud, Microsoft Outlook, Dropbox Business, Workplace from Meta, Azuqua, Jira, Meisterplan, Formstack Forms, 123FormBuilder, Microsoft Azure, Quip, Zapier, Gmail, DocuSign, Klipfolio, OneDrive, Google Workspace, Google Drive, Box, Egnyte, Bitium, OneLogin, Harvest, Domo, Okta, Slack, Microsoft 365, Qlik Sense, Tableau, TIBCO Spotfire, ServiceNow, Google Calendar, Easy Insight, Mailchimp, Marketo Engage, Microsoft Power BI, Backupify, Evernote Teams, VMware Horizon, Microsoft Excel

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Q. What level of support does Smartsheet offer?

Smartsheet offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support

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Related categories