Smartsheet - 2025 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Smartsheet's Project Planning capabilities, highlighting the use of predefined templates and customizable views like grid, Gantt, calendar, or card. They report that it facilitates team collaboration, milestone tracking, and task assignment. Users find it easy to manage project activities, track progress, and adjust plans as needed. They also value the ability to automate tasks and share access with team members, even those without active accounts, making it a valuable tool for efficient project implementation. Of the 52 Smartsheet users who gave detailed accounts of their use of Project Planning, 98% rated this feature as important or highly important.

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“We mostly use the predefined project planning templates. The one we always use it the simple project plan template. Pretty much we can manage all the project activities like tracking your project details, timelines, and the present status of your projects ”

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Balaji Swaminadhan

Associate Manager - Program Management

“You can create a project timeline, and use different views to see your tasks in a way that suits your needs, such as grid, Gantt, calendar, or card.”

Tichaona Redemptor Ruvando

Chief information officer

Users report that Smartsheet's Project Planning/Scheduling capabilities are highly valuable for managing tasks, schedules, and goals. They appreciate the predefined templates, Gantt charts, and calendar views, which help in tracking project timelines and progress. Reviewers indicate that the ability to set reminders, assign tasks, and adjust schedules automatically is beneficial. They also highlight the tool's flexibility in handling multiple projects and the ease of sharing updates with team members and clients, enhancing overall productivity. Of the 116 Smartsheet users who gave detailed accounts of their use of Project Planning/Scheduling, 97% rated this feature as important or highly important.

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“This feature is great as it also allows us to show what our original plan was for our projects and how that varied from the actual schedule. This data is important not only for internal purposes, but also so the client is fully informed of what is changing in their project plan. ”

Janice Ortega

Marketing Administrative Assistant

“My customers love having Timelines and Gantt charts sent to them showing the Duration, Status, and Comments for their projects as they progress. This is crucial in maintaining my customers confidence in my team throughout their projects. ”

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Taylor Thorpe

Project Manager

Reviewers highlight Smartsheet's Task Editing capabilities, noting the ease of updating tasks, due dates, and assignees. They appreciate the ability to attach files, add comments, and customize task details. Users find it helpful for quickly making changes and keeping tasks organized without re-entering data. They also mention the capability's flexibility, allowing for efficient task management and collaboration. The integration with other tools like Zendesk is also noted as a positive aspect. Of the 53 Smartsheet users who gave detailed accounts of their use of Task Editing, 96% rated this feature as important or highly important.

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“I can easily update or edit tasks in the middle of a project, based on changes that might happen to a project or a task. I also like being able to attach various files (documents, spreadsheets or PowerPoint decks) to a specific row or task, so everyone on the team can access and download the file. That feature has also been when we need to combine receipts and expenses together for budgeting purposes. ”

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Clint Christensen

Product Manager

“I like that Smartsheet's task editing/updating feature allows users to quickly and easily make changes to tasks such as due dates, assignees, and task statuses. This makes it easy for users to keep their tasks organized and up-to-date, without having to constantly re-enter data. Additionally, Smartsheet's task editing/updating feature is highly customizable, allowing users to tailor the feature to their individual needs.”

Devendra Kumar Sonwani

Manager

Users find Smartsheet's Task Management capabilities beneficial for assigning tasks, setting reminders, and tracking progress. They appreciate the ability to customize workflows, attach related files, and group tasks for better organization. Reviewers report that the tool helps keep teams in sync and aware of critical dates. They also value the automated notifications and reminders, which ensure tasks are completed on time. However, some users mention that managing complex workflows can be challenging without additional capabilities. Of the 177 Smartsheet users who gave detailed accounts of their use of Task Management, 95% rated this feature as important or highly important.

Reviewers indicate that Smartsheet's Reporting/Project Tracking capabilities are helpful for managing and overseeing projects. They appreciate the ability to generate custom reports, track project performance, and analyze data. Users find the tool useful for keeping stakeholders informed with real-time updates and automated reports. They also highlight the ease of setting up project trackers and the flexibility in creating visualizations. However, some users mention difficulties with generating reports and the need for more advanced reporting capabilities. Of the 57 Smartsheet users who gave detailed accounts of their use of Reporting/Project Tracking, 91% rated this feature as important or highly important.

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“I like this feature mainly because I can easily find my way in managing and updating work across multiple sheets. It's also nice that I can look across multiple projects and programs to quickly spot trends and emerging issues.”

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Princess Terana Caram Henson

Freelancer

“Project Tracking is useful with smartsheet since many people nowadays use Microsoft Project but would like a different interface or use certain integrations. Smartsheet supports using MS Project or even Google sheets and has more robust information analysis. However, it is sometimes difficult to generate reports without getting error messages on dashboards, issues during importing, and a large amount of time to set up reporting.”

Prince Jacob

Sr. Business Analyst

Users appreciate Smartsheet's capabilities for managing Multiple Projects, noting the centralized dashboard and portfolio management features. They report that the tool allows for easy tracking and organization of various projects simultaneously. Reviewers highlight the ability to create separate sheets or workspaces, link projects, and generate cross-project reports. They also value the flexibility in customizing permissions and the ease of sharing updates with stakeholders. However, some users find it challenging to manage complex projects with numerous tasks. Of the 68 Smartsheet users who gave detailed accounts of their use of Multiple Projects, 91% rated this feature as important or highly important.

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“Our entire ad system is implemented through Smartsheet; it's the most valuable asset we have to keep track of the sixteen projects we work on throughout each year because we're able to keep everything in one place but in their own workspaces to avoid confusion.”

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Amy Packard

Accounting Manager

“Multi-Project Management: Smartsheet facilitates the management of multiple projects simultaneously. Users can create separate sheets or workspaces for different projects, providing a centralized location to track and manage various projects.”

Saeed Elsedeeg

Applications and Platforms Testing Engineer