AppFolio Property Manager vs ResMan Comparison

It is very easy to use. You have so many options in just one platform.

I think that the payments integration side can be a bit challenging, but overall it works well.

I like that you can track each resident and run a ledger.

I do not like that customer service is in a chat. I would like to call and talk to a person.

I have used Yardi, Appfolio, Quickbooks and ResMan throughout my career. ResMan by far is the easiest to manipulate. It's a new product, and I like that the owners are willing to listen to suggestions and improvements. It has met my needs for everything property management has to offer.

Just small little items. For instance, on the lease expiration report, why would I ever want to mark former residents? It's set to default.

As a Property Manager of a small portfolio with limited employees, this software has changed my life. It has helped me organize, stay on track, and most importantly become more efficient.

I am pretty new to ResMan, so there isn't anything in particular I dislike at this point.

Thank you for taking the time to give us some feedback. We love that our property management platform has helped you manage your portfolio more efficiently. #GameChanger : )

Functionality, Layout (dashboard, colors)

There is no mobile app Traffic reporting isn't always accurate on different reports and hard to track. AP isn't the best, but that might not have anything to do with the software, but how the company has it set up.

I love how user-friendly Resman is. I also love the fact that there is a support team I can reach out to if I have any questions.

I was using this software multiple times daily as an Assistant Property Manager however, I received a promotion to in house collections and there isn't a lot of good features or reporting to fully be able to do my current position.

My favorite feature of Resman is the texting option and online payments. I can easily and quickly send out text alerts to all residents about emergencies, events, etc. With most residents they respond quickly to this feature as most people have a cell phone with them at all times. It has helped me as an Assistant Property Manager to have regular contact with my clients.

There is not anything I can think of that I am unhappy with at this time. Resman is very user friendly and also has training videos that you can watch if you need assistance.

Resman is a great property management software because it keeps everything simple

leads from property website, has to be manually entered

The boardroom displays everything you need to know about your property and Leasing Consultants can see how the property is doing overall.

It is not all-in-one and does not include everything; you have to use other applications for different features.

Thank you so much for sharing your experience using ResMan! We're very excited to hear that our BoardRoom allows you the visibility you need to effectively succeed in your role! That's the goal! I'll be sure to share your additional feedback with the team to help improve future experiences. If there is a partner or integration that you would like to incorporate within our solution, feel free to reach out to your account team and they can provide you helpful feedback, as ResMan wants to make sure our partners have the power of choice. Thank you again for sharing with us!

Resman is very helpful in property management.

It does not let you approve some things.

Hello Antonea, thank you so much for taking the time to review ResMan. We're glad to hear the platform is helpful for your role in property management and you've overall had a positive experience with us. I'll be sure to share your additional feedback with the team to help improve the experience in the future. Thank you for sharing your insights with us. Have a fantastic day!

This is the easiest product to use. Coming from a non-multi housing background, but using programs like Yardi in my past for Commercial Real Estate, ResMan, without taking any training, is the most intuitive program. It has every report you could ever need, the integrations are seamless, and the navigations through screens is super easy.

On property teams struggle a bit with the ease of the software, as it is completely different from Yardi and Property Matrix programs but it really can do so much more. I'm sure 2 years in we still haven't used all the functionality offered to us at this point. Customer service was a little tough when you had a question in the beginning, but they have since moved to a new platform where you have a dedicated team and it works amazing.

Ease of use for beginners, easy interface with other programs

I really don't have any explantion for why, OneSite is too busy....

Hello Charles, thank you so much for taking the time to review the ResMan platform. We're glad to hear that that it's user-friendly and you're able to work efficiently with other programs. Thank you for sharing your insights with us. Have a fantastic day!

Easy to access and very simple to maintain.

I love everything. Definitely recommend for every property management to use.

Thank you so much for sharing your experience using ResMan! We're so glad that our solution is easy and simple, along with the resident portal and screening being helpful as well! We hope our platform allows you to put your focus on your residents and the community, instead of issues with your software. Thank you again for sharing with us!

The training was good and they helped get me going. Once I did it was easy for me to start learning and configuring it for myself.

It was the first time I used something like this and was overwhelming at first.

Organization and integration is the best part. Syncs up with bank accounts, inspection software and other various tools needed for successful property management

Customer Service/Help Line: On average, I'm on hold between 30-45 minutes Creating a New Property: Took 2-3 months for a newly managed property to be added to the system

It has pretty much all property managing services in one software.

There are some additions that I know they will be featured in the future as the software development is always getting better.

I really love the delinquent accounts organization as well as the renewal tracker which greatly helps my position in tracking this information daily without having to pull different reports.

Applicant/Prospect guest cards. The integration with MeetElise needs some improvement.

Thank you so much for sharing your experience using ResMan! We're so glad that our delinquent accounts organization and renewal tracker help you in your day-to-day to be the best in your role. That's the goal! I'll be sure to share your additional feedback with the team to help improve future experiences. Thank you again for sharing with us!

This is a cost effective way to manage a property.

No way to download accounting to QuickBooks to handle accounting after selling a property. Needs instructions for Custom Reports. Customer service is very nice, but getting an answer is hit or miss and I often call other ResMan users because the customer service reps couldn't answer my question.

This software does have more functionality for Rental Property owners

The updates can be very frustrating when you are using these reports for Excel spreadsheets with formulas in them and your constant changes confuse these forms usage

Kristina, Learning a new property management software can be difficult. That's why at ResMan, we try to make it as simple as possible. We have additional resources that might help you get better acclimated. You have the option to browse by article in our online learning management system. We hold trainings online or in-person at ResMan's headquarters. You have the option to reach out to your dedicated account executive. Finally, you can contact customer support. Let us know how we can help you. --Dennis Behrman, SVP of Marketing | dennis.behrman@myresman.com

Implementation was a breeze. Property documentation is easy to upload, sort and find. Reports are easily customizable.

Issues seem to come with every update. Tax Credit compliance features could be better and easy to manage.

Thank you for taking the time to give us some feedback. Our implementation teams work hands-on to ensure smooth onboarding of customers, thank you for the positive recognition of this. Our aim for managing Tax Credit units is to be proactive and stress-free and will be sure to send this feedback to the team.

I like the ease of the software the most. There is nothing I can't access in just a few clicks or less.

No cons for the software, I wish all of the property management companies used it.

Resman is Constantly updating their software, fixing "bugs", and the help page is an amazing asset that i'm constantly using.

When creating a new Templet for the residents which includes Emails form and Text form, there is a 160-letter MAX allowed and it's very frustrating to me.

Thank you so much for sharing your experience using ResMan! We're so excited to hear that our solution is "a walk in the park" so to say, and that the knowledge center enables you to be the best in your role you can be! :) That's the goal! I'll be sure to share your additional feedback with the team to help improve future experiences. Thank you again for sharing with us!

Very user friendly, love the live chat. Information is clear to understand. Makes your property tasks a smooth process to work with ease.

No real cons at this time, so far my favorite property management software to date.

Thanks for the great review, Erin! So much of our design approach centered around making the life of a property manager easier so that they can spend more time making the resident experience as brilliant as it can possibly be. Cheers! Dennis Behrman | SVP of Marketing

Bill paying process, bank reconciliations, research, reports.

Any software change of this magnitude is difficult. But ResMan support was great!

Thank you so much for sharing your experience using ResMan! We're very happy to hear that our user-friendly reporting and accounting features help you in your role, and that support has been responsive to you! That's the goal! Thank you again for sharing with us!

Resman is very easy to use and very helpful. Makes managing alot smoother.

I cant really say i dislike anything about Resman but there is always room for improvement.

Thank you so much for sharing your experience using ResMan! We're so glad that our solution is easy and helpful for you to allow you to put your focus on your residents and the community, instead of issues with your software. That's the goal! Thank you again for sharing with us!