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ResMan

Property management software for multifamily apartments

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ResMan Pricing, Features, Reviews and Alternatives

ResMan product overview

What is ResMan?

If you own, operate or invest in multifamily apartments with more than 100 units then it’s time to discover ResMan. ResMan’s property management platform seamlessly manages everything from accounting to screening to affordable compliance, giving owners and operators an end-to-end solution that delivers consistent NOI growth and a breathtaking resident experience. With free live chat support and a dedicated customer success manager, you get the attention you need.

Key benefits of using ResMan

  • Measure operations and financial performance across all properties using a single platform with real-time, side-by-side asset comparison via the boardroom feature.

  • Automate processes to reduce workload and bookkeeping errors, and enable staff to accomplish daily tasks while improving NOI (net operating income), resident experience and investor visibility.

  • ResMan integrates property leasing and qualification processes with marketing tools in order to help property owners and investors deliver strong residents.

  • ResMan provides a reporting engine that gives users and investors a holistic operational view that helps drive NOI decision making.

  • Streamline communications for the team internally and with residents through bi-directional text messaging (SMS) directly via the ResMan platform.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Webinars
    Live Online

    ResMan pricing information

    Value for money

    4.5

    /5

    359

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    ResMan features

    Functionality

    4.4

    /5

    359

    Total features

    64

    4 categories

    Most valued features by users

    Contact Management
    Document Management
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    Third Party Integrations
    Task Management
    Portfolio Management

    ResMan users reviews

    Overall Rating

    4.5

    /5

    359

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.76/10
    Rating distribution

    5

    4

    3

    2

    1

    214

    114

    29

    2

    0

    Pros
    The best thing i like about Resman is the help button. If you need assistance there is someone always available to help you.

    TN

    Tiffany N.

    I love how user friendly the software is. I also love how you can get support so quickly when needed.

    SB

    Sabrina B.

    We use Resman as our Property Management software for our community of 282 apartments. It has been an amazing software to use so far, and myself and the team are very impressed with it.

    KV

    Krissy V.

    Cons
    Absolutely AWFUL on-boarding process I have ever experienced.

    MC

    Michael C.

    The ledger is sometimes confusing for our residents.

    kH

    kierra H.

    Integration with other programs gives trouble sometimes.

    DT

    Dorisbeth T.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy, convenient

    Reviewed 2 years ago
    Pros

    I love that I can get an easy overview of my entire portfolio. The dashboard is useful, the reports are great and the software is very intuitive. There is an easy flow between products and everything is included in the monthly price.

    Cons

    I would like better reporting for excluded units

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Smoothest Software Out There!

    Reviewed 2 years ago

    Overall positive!

    Pros

    Instead of having different modules added on in an attempt to stay updated, REsman has a smooth, fully integrated platform that is user friendly and was easy (relatively) to install. We appreciate their ability to use integration partners, rather than forcing their customers to use ONLY their product, especially to integrate with our own website, insurance partner etc. This allows us more flexibility and control over which services we choose to use. They are one of the friendliest softwares for our on-site teams and have super good help videos and instructions. They are easy to get along with and I predict they will give Yardi and Onesite a run for their money. I highly recommend!

    Cons

    The accounting processes did not mesh quite as well, but our accounting department was able to come up with work arounds that satisfied them. Customer service used to be above expectations, but I think they have had some turnover and although I do think their customer service reps are polite and effective, we are not likely to get our issues resolved in less than 1 to 2 weeks now.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

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    Getting Better, but not there yet

    Reviewed 4 years ago

    Overall, I think ResMan is TRYING to get in the game, but I wish it could happen a little(or a lot) quicker. Our account rep and support team are always great, they really do try their best to make all of our Property Management Softeware dreams come true. I REALLY want to love ResMan, I am hopeful that the future will show some drastic improvements!

    Pros

    It is somewhat easy to use, the dashboard is attractive and doesn't look sterile and cold like OneSite. The support team needs to be larger, but the team they have definitely does their best to react quickly and puts in requests for enhancements when we can not be helped. They are always friendly and upfront on what is coming and what they are trying to improve.

    Cons

    Too much double work, for instance to add lease term options you must add the property to the lease terms desired under Admin, Settings AND add the lease term under Property, Unit Type. As an Admin that the Regionals/Site Team depend on it is imperative that requests be taken care of swiftly and almost every task in ResMan requires an absorbent amount of time on the back end. Easy Lease, there is nothing...

    Vendor response

    Hi Michael. Thank you for your review. Everyone at ResMan loves First Choice. We'll be reaching out to you directly to address your concerns. We have some great stuff around the corner that should put a smile on your face. We're working hard to make it the best software you'll ever use. Please always feel free to reach out...we're here to help. --Dennis Behrman, SVP of Marketing

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    I Absolutely Love Resman

    Reviewed 2 years ago

    I think Resman is the best product available, compared to all the databases out there you outshine the all categories. The price point is perfect, except when you perform rate increases, upon renewal time. These increases, can take away from all the greatness.

    Pros

    I love how easy it is to set up and customize. Admin access is the absolute best, if I ever get stuck i simply pull up the resman help link and type in my concern, and boom, I can figure it out.

    Cons

    I wish set up was quicker. If a devoted team got it all done day ONE /TWO omg that was would be amazing. I get it takes time, but maybe it could be done.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    ResMan- Leading Software for Property Manager

    Reviewed 3 years ago

    We use Resman as our Property Management software for our community of 282 apartments. It has been an amazing software to use so far, and myself and the team are very impressed with it.

    Pros

    The best part about ResMan is how user friendly it is. It was quick to learn and easy to communicate with residents. It also has an excellent, clean interface. It looks much more advanced than other property management software I've used prior.

    Cons

    I feel like this software isn't easy to pull specific reports. It could just be a training issue, but some reports I used to be able to access immediately are more difficult to find.

    Vendor response

    Thank you for taking the time to leave feedback. We work very hard to make sure our property management platform is built with ease-of-use in mind. Regarding pulling reports, we recently launched an all-new support portal, here you can access hundreds of knowledge articles and familiarize yourself with reporting functions in our platform. You can also chat live with a support agent during operating hours if you ever need some additional help pulling reports. Thanks again for the feedback. Aaron Trujillo Sr. Digital Marketing Manager

    ResMan FAQs and common questions

    Q. What type of pricing plans does ResMan offer?

    ResMan has the following pricing plans:
    Free Trial: Available


    Q. Who are the typical users of ResMan?

    ResMan has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does ResMan support?

    ResMan supports the following languages:
    English


    Q. Does ResMan offer an API?

    Yes, ResMan has an API available for use.


    Q. What other apps does ResMan integrate with?

    ResMan integrates with the following applications:
    Zumper, AvidXchange, DocuSign, HappyCo, Knock, Notifii Track, LeaseHawk, NexusPayables


    Q. What level of support does ResMan offer?

    ResMan offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Chat

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