ResMan Pricing, Features, Reviews & Alternatives

ResMan

Property management software for multifamily apartments

4.5/5 (357 reviews)

ResMan overview

What is ResMan?

If you own, operate or invest in multifamily apartments with more than 100 units then it’s time to discover ResMan. ResMan’s property management platform seamlessly manages everything from accounting to screening to affordable compliance, giving owners and operators an end-to-end solution that delivers consistent NOI growth and a breathtaking resident experience. With free live chat support and a dedicated customer success manager, you get the attention you need.

The foundation of the ResMan platform was designed with 3-click navigation and a boardroom feature which allows property managers, owners, and operators to see the entire organization on one screen in real time, with strategic views of critical business metrics across their portfolio, region, or a specific property. Accounting features include an automated AR process to help users manage receivables, collections, and records complete with audit trails for real-time transparency. The AP workflow enables centralized invoicing with real-time approvals to complete check-runs, including tools for expense control and allocation, inventory tracking, and more. Users can also manage customized GL accounts and map different accounts to properties.

ResMan’s budgeting module provides centralized, customizable budgeting templates which allow users to pull historical data directly from a General Ledger. Users can forecast occupancy and financial performance, project renewals, and define budgets with an occupancy target. Mobile maintenance capabilities enable maintenance professionals to access, edit, and complete work orders while onsite via mobile device, and respond to urgent requests while on the go. Users can take a photo, and attach it to a work order or a resident’s file for documentation. Additional features include tools for inventory management and expense tracking by unit, building, and common area.

ResMan helps organizations to manage prospect and applicant engagement through a lead funnel, storing all contact details and historical communication in one place. Users can follow through on leasing activities, assign incoming leads, create follow-up tasks, and automate routine communication with customers. SMS integration means that users can generate, send, and receive text messages through the ResMan platform in real time in order to communicate news and updates with residents. Organizations can also ensure adherence to affordable housing regulations by viewing important KPIs via the compliance analytics center, with multiple subsidy support and a certification approval workflow.
myresman.com

Pricing

Pricing options
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
ResMan screenshot: Centralized invoicing and real-time approvals to complete check-runs from multiple entities and bank accountsResMan Property Management Software - The Future of Getting Things DoneResMan screenshot: Setup and post charge distribution to all residentsResMan screenshot: Compare boardroom analytics and operational performance metrics in real time across multiple propertiesResMan screenshot: Get an at-a-glance overview of property demographics, recertifications, compliance, and moreResMan screenshot: View compliance KPIs at a property or portfolio level, as well as demographic snapshots to ensure adherence to tenant selection plansResMan screenshot: Search for anything with a single search field for the entire databaseResMan screenshot: Automatically create guest cards from websites and ILS’s for lead generationResMan screenshot: Ensure regulatory compliance adherence for HUD and Low Income Housing Tax Credit propertiesResMan screenshot: Analyze industry-specific data with customized reporting

ResMan user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.5
  4.3
Becky O.

Easy, convenient

Used daily for 6-12 months
Reviewed 2020-08-04
Review Source: Capterra

Pros
I love that I can get an easy overview of my entire portfolio. The dashboard is useful, the reports are great and the software is very intuitive. There is an easy flow between products and everything is included in the monthly price.

Cons
I would like better reporting for excluded units

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jaimie O.

Smoothest Software Out There!

Used daily for 2+ years
Reviewed 2020-08-13
Review Source: Capterra

Overall positive!

Pros
Instead of having different modules added on in an attempt to stay updated, REsman has a smooth, fully integrated platform that is user friendly and was easy (relatively) to install. We appreciate their ability to use integration partners, rather than forcing their customers to use ONLY their product, especially to integrate with our own website, insurance partner etc. This allows us more flexibility and control over which services we choose to use. They are one of the friendliest softwares for our on-site teams and have super good help videos and instructions. They are easy to get along with and I predict they will give Yardi and Onesite a run for their money. I highly recommend!

Cons
The accounting processes did not mesh quite as well, but our accounting department was able to come up with work arounds that satisfied them. Customer service used to be above expectations, but I think they have had some turnover and although I do think their customer service reps are polite and effective, we are not likely to get our issues resolved in less than 1 to 2 weeks now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Terri M.

User Friendly

Used daily for 1-2 years
Reviewed 2021-05-18
Review Source: Capterra

Vendor Onboarding & Invoicing are very easy with Resman

Pros
I like that you can find just about anything with the search feature, even if you are just looking for an invoice number or vendors name.

Cons
I dislike that Resman opens multiple pages when you are looking through different documents or files. I would like to be able to toggle back and forth without having 35 tabs open just for Resman.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Michael T.

Getting Better, but not there yet

Used daily for 6-12 months
Reviewed 2018-10-05
Review Source: Capterra

Overall, I think ResMan is TRYING to get in the game, but I wish it could happen a little(or a lot) quicker. Our account rep and support team are always great, they really do try their best to make all of our Property Management Softeware dreams come true. I REALLY want to love ResMan, I am hopeful that the future will show some drastic improvements!

Pros
It is somewhat easy to use, the dashboard is attractive and doesn't look sterile and cold like OneSite. The support team needs to be larger, but the team they have definitely does their best to react quickly and puts in requests for enhancements when we can not be helped. They are always friendly and upfront on what is coming and what they are trying to improve.

Cons
Too much double work, for instance to add lease term options you must add the property to the lease terms desired under Admin, Settings AND add the lease term under Property, Unit Type. As an Admin that the Regionals/Site Team depend on it is imperative that requests be taken care of swiftly and almost every task in ResMan requires an absorbent amount of time on the back end. Easy Lease, there is nothing easy about this.... from the set up to the use at the site level. Entarata has been my favorite with inline applications/leasing as far as ease of use and customer experience. Real Page wins over ResMan in this area as well. It feels like the software was designed by out of industry people, alot of things just don't make sense. For example if you want to require that applicant's enter their email address to complete the application(which OF COURSE this should be a required field when you are using online lease forms/apps) you can not exclude non-lease holders or children. Everyone in the household has to have an email entered....

Response from ResMan


Hi Michael. Thank you for your review. Everyone at ResMan loves First Choice. We'll be reaching out to you directly to address your concerns. We have some great stuff around the corner that should put a smile on your face. We're working hard to make it the best software you'll ever use. Please always feel free to reach out...we're here to help. --Dennis Behrman, SVP of Marketing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Kate A.

Efficient, Effective and User Friendly

Used daily for 2+ years
Reviewed 2020-08-13
Review Source: Capterra

My experience with Res Man has been great! I have been using the software for roughly 4 years, it has been very intuitive and helpful.

Pros
Res Man offers user friendly functions that make even the most novice of user, feel like a pro. I love how easy the system is to navigate. I also enjoyed the multiple integration options to additional vendors and partners to expand the multilevel use of the platform.

Cons
I am not a large fan of the reporting layout. I do like the drilling in aspect on the reports that link you back to Res Man to research if needed. But, the combing through the reports on the report page us not friendly to the eyes and it is very easy to overlook something you need quickly when in a rush.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ResMan pricing

Pricing options
Free trial
View Pricing Plans

Contact ResMan for detailed pricing information.

ResMan features

API
Accounting
Alerts/Notifications
Billing & Invoicing
Contact Management
Document Management
Lead Management
Maintenance Management
Payment Processing
Portfolio Management
Reporting & Statistics
Reporting/Analytics
Task Management
Tenant Tracking
Third Party Integrations
Website Management

Activity Dashboard (108 other apps)
Activity Tracking (67 other apps)
Data Import/Export (74 other apps)
Document Storage (68 other apps)

Videos and tutorials

Additional information for ResMan

Benefits

Measure operations and financial performance across all properties using a single platform with real-time, side-by-side asset comparison via the boardroom feature.

Automate processes to reduce workload and bookkeeping errors, and enable staff to accomplish daily tasks while improving NOI (net operating income), resident experience and investor visibility.

ResMan integrates property leasing and qualification processes with marketing tools in order to help property owners and investors deliver strong residents.

ResMan provides a reporting engine that gives users and investors a holistic operational view that helps drive NOI decision making.

Streamline communications for the team internally and with residents through bi-directional text messaging (SMS) directly via the ResMan platform.