AppFolio Property Manager vs TRACK Comparison

Overview

AppFolio support modern residential, commercial, student housing, and HOA property managers with online portals and automated...

TRACK is a cloud-based hospitality & vacation rental solution that offers integrated property management features, along...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$250.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,112

330

86

28

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.4

(16)

5

4

3

2

1

10

4

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

The Help Center is wonderful. Any time I have to call I get good response and answers to my questions.
Getting better over time, but the best of the bread so far. Hope they can maintain their competitive pricing and rapid development and not let it reverse like their competitors.
It has been a fantastic experience, many of my colleagues have switched to AppFolio and are as excited as I am to see what they add next, as they are always improving their product.

Pros

Cons

I hate change and had built a cumulative system of various software's to support our business. The idea of dumping all that into one system was scary and took some adjustment.
We have had new clients furious with us homes did not get listed or shown due to appfolio changes without warning. It really has gone from a 9 to about a 6 overall in the last year and a half.
Example, you can now email tenants/owners from their page. If the email does not go through there is no notification so we are unaware that tenants/owners did not receive our communication.

Cons

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features86
  • ACH Payment Processing
  • API
  • Access Control
  • Account Reconciliation
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Advertising Management
  • Applicant Tracking
  • Applications Management
  • Appointment Management
  • Audit Trail
  • Auditing
  • Automated Billing
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Notifications
  • Background Screening
  • Balance Sheet
  • Bank Reconciliation
  • Billing Rate Management
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Call Center Management
  • Call Recording
  • Call Routing
  • Campaign Analysis
  • Cash Flow Management
  • Channel Management
  • Chat
  • Check Printing
  • Client Management
  • Client Portal
  • Collections Management
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customer Profiling
  • Customizable Branding
  • Customizable Reporting
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Deadline Management
  • Design Management
  • Document Generation
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Equipment Tracking
  • Event Logs
  • Expense Tracking
  • File Management
  • Follow-up Scheduling
  • General Ledger
  • History Tracking
  • Individual Development Plans
  • Inspection Management
  • Inventory Tracking
  • Invoice Processing
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Online Booking Integration
  • Partial Payments
  • Policy Management
  • Portfolio Management
  • Price Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Billing
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Retention Management
  • Revenue Management
  • Role Management
  • Room Booking
  • SMS Integration
  • SMS Marketing Managment
  • Search Functionality
  • Secure Login
  • Self Service Portal
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Transaction History
  • Transaction Monitoring
  • User Management