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Cloud based hospitality & vacation rental software
TRACK is a cloud-based hospitality and vacation rental solution that offers integrated property management features, along with call tracking functionality for revenue optimization. The suite of tools is designed for the needs of individual property owners and mid-sized property chains, as well as large enterprise portfolios.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.4
/5
10
Starting from
No pricing info
Value for money contenders
Overall Rating
4.4
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10
Positive reviews
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Overall rating contenders
Sidney E.
Leisure, Travel & Tourism, 51-200 employees
Used daily for 2+ years
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It is a simplistic, yet in-depth, software product that keeps me organized on a daily basis.
I wish that we would have implemented it sooner.
Nikki L.
Real Estate, 51-200 employees
Used daily for 2+ years
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Very cost effective for our company which we have over 850 properties. New features are added throughout the year which gives us more functionality with the product and shows it is continually growing to fit our needs. Track is very interactive on hearing our requests on implementing new features that helps with our business.
On certain periods of software updates we experience some errors on which we will have to send support tickets to have those resolved. Usually, it only takes a quick refresh to resolve but knowing beforehand when these updates will happen will help eliminate this issue.
Thank you for your review! We are glad you are happy with TRACK and we are working to make sure you are aware of all major releases ahead of time!
Mindy M.
Hospitality, 11-50 employees
Used daily for 2+ years
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This software keeps me organized and in contact with my leads
The software is great to keeping track of leads for inbound and outbound calls. It allows you to keep notes within the system as well. Their support team is excellent and always quick to respond when help is needed.
It would be great if the system would combine leads. It isn't helpful for when my co-worker and have both been working on the same lead and one of us wins the lead which makes one of us have to close to a lost sale.
Hi Mindy- Thank you so much for taking the time to review TRACK Pulse. We're so happy that you are utilizing our lead management software on a daily basis and that it was been beneficial to your business operations. We'd also like to thank you for the feedback on how we can improve the software. We will continue to innovate our product to help fit the needs of your unique business. Your insights are greatly appreciated!
Alaina D.
Events Services,
Used daily for 1-2 years
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I like the software in general as it is very similar to other property management software at a lower price point.
I like that I can create a lead and save important details. The follow up is a great tool for sales conversions and the call scoring keeps our customer service levels up.
You cannot merge leads together once created which is helpful is someone is calling from a different phone number. I have used Navis software and this is a great tool to make sure conversions are accurate.
Hi Alaina- Thanks for your review. We are very excited to hear that you are so happy with our product and we are continuing to innovate TRACK to make it the best possible software for all of our user's unique needs. Thanks so much for providing this feedback!
Maria P.
Hospitality, 11-50 employees
Used daily for 6-12 months
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I am really happy we decided to change our Vacation Rental software to Track, they are very knowledgeable and the product is as promised.
I really like that the system is very straight forward, you can always trace back your steps and find your way if a mistake is done. Also, they are constantly coming up with new improvements and they truly listen to our feedback on things we would like to see be available.
Just recently I have been a bit frustrated on their response time to help tickets, not sure if it has to do with the pandemic, but it's taking 2-3 business days for an answer.
Track Vacation Rental PMS has the following pricing plans:
Pricing model: Subscription
Q. Who are the typical users of Track Vacation Rental PMS?
Q. What languages does Track Vacation Rental PMS support?
Q. Does Track Vacation Rental PMS offer an API?
Q. What other apps does Track Vacation Rental PMS integrate with?