TRACK Vacation Rental PMS Pricing, Features, Reviews and Alternatives

It is a simplistic, yet in-depth, software product that keeps me organized on a daily basis.

I wish that we would have implemented it sooner.

Very cost effective for our company which we have over 850 properties. New features are added throughout the year which gives us more functionality with the product and shows it is continually growing to fit our needs. Track is very interactive on hearing our requests on implementing new features that helps with our business.

On certain periods of software updates we experience some errors on which we will have to send support tickets to have those resolved. Usually, it only takes a quick refresh to resolve but knowing beforehand when these updates will happen will help eliminate this issue.

Thank you for your review! We are glad you are happy with TRACK and we are working to make sure you are aware of all major releases ahead of time!

The software is great to keeping track of leads for inbound and outbound calls. It allows you to keep notes within the system as well. Their support team is excellent and always quick to respond when help is needed.

It would be great if the system would combine leads. It isn't helpful for when my co-worker and have both been working on the same lead and one of us wins the lead which makes one of us have to close to a lost sale.

Hi Mindy- Thank you so much for taking the time to review TRACK Pulse. We're so happy that you are utilizing our lead management software on a daily basis and that it was been beneficial to your business operations. We'd also like to thank you for the feedback on how we can improve the software. We will continue to innovate our product to help fit the needs of your unique business. Your insights are greatly appreciated!

I like that I can create a lead and save important details. The follow up is a great tool for sales conversions and the call scoring keeps our customer service levels up.

You cannot merge leads together once created which is helpful is someone is calling from a different phone number. I have used Navis software and this is a great tool to make sure conversions are accurate.

Hi Alaina- Thanks for your review. We are very excited to hear that you are so happy with our product and we are continuing to innovate TRACK to make it the best possible software for all of our user's unique needs. Thanks so much for providing this feedback!

I really like that the system is very straight forward, you can always trace back your steps and find your way if a mistake is done. Also, they are constantly coming up with new improvements and they truly listen to our feedback on things we would like to see be available.

Just recently I have been a bit frustrated on their response time to help tickets, not sure if it has to do with the pandemic, but it's taking 2-3 business days for an answer.