Buildium vs PayHOA

DoorLoop

Entrata

ResMan

DoorLoop is redefining property management software as the AI-native operating platform for innovative property management teams. 

Entrata connects leasing, operations, and resident engagement through a unified platform with AI-powered automation. With ELI+, OXP, and Homebody RXP, it streamlines workflows, enhances resident experiences, and drives operational efficiency, enabling Autonomous Property Management™.

ResMan simplifies multifamily & affordable housing management. Effortless finances, seamless engagement, robust marketing, and compliance made easy. User-friendly interface, real-time insights, unparalleled support. Elevate your property management experience. Choose ResMan today.

Management Level Licensee

The customer service takes a long time to get ahold of. When you finally get through, they often tell you incorrect information.

Head of Operations

However, limitations in flexibility, customer support responsiveness, and screening accuracy meant that supplemental tools and manual processes were often necessary.

Property Manager

Buildium nails customer service, handles small and large businesses, and keeps improving with new features- tax season is smooth!

We depend on accurate financials, reliable software, and a support team that responds when something goes wrong.

Buildium is a comprehensive property management software that helps property managers streamline their day-to-day operations. With features like property accounting, online leasing, resident portals, and maintenance management, Buildium provides a centralized platform to control tasks, offer top-notch experiences, and uncover new revenue opportunities.

Accounting

Accounting Integration

Accounts Payable

Activity Dashboard

Activity Tracking

Alerts/Notifications

Analytics

Application Management

Audit Management

Audit Trail

Background Screening

Bank Reconciliation

Billing & Invoicing

Client Portal

Commercial Leases

Commercial Properties

Commercial Property Management

Committee Management

Communication Management

Contact Database

Contact Management

Credit Card Processing

Credit Check

Customer Database

Dashboard

Data Import/Export

Digital Signature

Document Management

Document Storage

Dues Management

Electronic Payments

Email Templates

Event Management

Expense Tracking

Fee Collection

File Management

Financial Management

Financial Reporting

For Real Estate

For Residential

General Ledger

Guest Tracking

HOA Violation Enforcement

Housekeeping Management

Inspection Management

Insurance Management

Late Fee Calculation

Lead Management

Lease Management

Lease Origination

Lease Tracking

Listing Management

Maintenance Management

Maintenance Scheduling

Member Communication

Member Communities

Member Database

Member Directory

Member Portal

Membership Management

Mobile Access

Mobile App

Occupancy Management

Online Payments

Owner Portal

Parking Management

Payment Processing

Portfolio Management

Property Database

Property Management

Real-Time Notifications

Real-Time Reporting

Recurring/Subscription Billing

Reminders

Rent Collection

Rent Tracking

Reporting/Analytics

Reporting & Statistics

Residential Leases

Residential Properties

Scheduling

Self Service Portal

SMS Messaging

Task Management

Tax Management

Template Management

Tenant Management

Tenant Portal

Tenant Screening

Tenant Tracking

Third-Party Integrations

Transaction History

Transaction Monitoring

Trust Accounting

User Management

Vacancy Management

Vehicle Management

Vendor Management

By industry, Buildium reviewers are most commonly professionals in real estate (80%). The most frequent use case for Buildium cited by reviewers is property management (65% of reviewers).

Users and use cases

Users appreciate Buildium’s reasonable pricing and robust features, which they say offer strong value for money. Some reviewers report concerns about frequent price increases, add-on fees, and difficulties justifying costs for smaller portfolios.

Value for money

The Buildium integrations most frequently cited by reviewers are: Happy Property (an inspection product rated 4.1 out of 5 for its integration with Buildium), Dropbox Sign (a digital signature product, 4.5), and Tenant Turner (a real estate property management product, 4.8).

Integrations

Buildium is a property management tool with key features that include rent tracking, property oversight, financial reporting, accounting, online payments, tenant portal, and more.

Buildium

Web-based

iPad

Android

iPhone

Windows

Linux

Chromebook

AppFolio Property Manager

Yardi Breeze

Propertyware

Yardi Voyager

Rent Manager

SimplifyEm

Rentec Direct

TenantCloud

Hemlane

Innago

Enumerate

Essential

Growth

Premium

Custom

Cumbersome security procedures

63% of reviewers feel negative about Buildium’s security and access control. Users say the authentication process is inconvenient, especially with frequent code requests and device verification. They report that password management is hindered by the system not remembering credentials. Reviewers also mention confusion around handling security deposits and difficulties with generating accurate reports. Some users feel that added security features make the software harder to use, particularly for older or less tech-savvy individuals.

Complex banking integration

Controller

Our business was in put in serious jeopardy due to Buildium's decision to put a hold on our bank account due to incompetencies of underwriting team of verifying basic information as an SSN - we had to wait a week to get the funds released when finally (after 3 years of service)

64% of reviewers feel negative about Buildium’s banking and accounts functionality. Users report difficulties with bank account setup, reconciliation, and fund transfers. They mention that linking accounts is often confusing and time-consuming, with delays in approvals and challenges in managing multiple accounts. Reviewers indicate that the reconciliation process can be rigid, requiring extra steps to correct errors. Many find the handling of security deposits and prepayments cumbersome, and express frustration with the lack of seamless integration with banks.

Inefficient transaction processes

Business Manager

Yes, there are numerous things that could be improved. When I write a check to a plumber, but he doesn't cash it for two weeks, where do I record it? If I future date it, it just seems to disappear.

58% of reviewers feel negative about Buildium’s transaction management. Users report that processing payments, bills, and checks involves too many steps and can be time-consuming. They mention difficulties with editing or correcting transactions, limited search and filtering options, and challenges with recurring entries. Reviewers also highlight issues with integration for online banking and check printing, as well as delays in processing electronic funds transfers. Many find these inefficiencies add unnecessary complexity to their financial workflows.

Recurring technical glitches

Maintenance Coordinator

The problems with this software is login issue's , Freeze up issues, not being able to get to property information.

64% of reviewers feel negative about Buildium’s bugs and issues. Users report experiencing glitches, crashes, and error messages that disrupt their workflow. They mention problems with login, system slowdowns, and features not functioning as expected. Reviewers indicate that resolving these issues can be time-consuming, sometimes requiring repeated support requests. Many express frustration with the frequency of technical problems and the lack of timely fixes, noting that these interruptions can impact productivity and cause delays in completing tasks.

Payment handling frustrations

54% of reviewers feel negative about Buildium’s payment features. Users report delays in payment processing, complicated steps for bill pay, and challenges with setting up online payments. They mention high transaction fees, limited integration with third-party payment processors, and slow fund transfers. Reviewers also express frustration with the lack of flexibility for partial or recurring payments, and the need for multiple clicks to complete simple payment tasks. Many feel these issues increase administrative burden and can lead to errors.

Growth-oriented flexibility

Office Manager

Overall it has been a great experience, from onboarding to going live and as we grow, Buildium support is there every step of the way and helps whenever we have questions.

Broker owner

This allows me to maintain great margins and it is ready to scale when I am ready.

91% of reviewers feel positive about Buildium’s scalability. Users report that the software supports their business as it grows, allowing them to manage an increasing number of units without major changes to their workflow. They appreciate that Buildium is suitable for both small startups and larger companies, and that it adapts as their needs expand. Reviewers mention that the platform’s pricing and features make it easy to scale operations efficiently and confidently pursue new business opportunities.

Continuous feature enhancements

86% of reviewers feel positive about Buildium’s updates and improvements. Users appreciate that the company regularly releases updates that address user feedback and enhance functionality. They say improvements often make workflows more efficient and the system easier to use. Reviewers highlight that updates are automatic and do not disrupt daily operations. Many feel that Buildium’s commitment to ongoing development keeps the software relevant and responsive to the evolving needs of property managers.

Intuitive and friendly design

It is very user friendly and will make a great addition to any Property Management company.

90% of reviewers feel positive about Buildium’s user interface. Reviewers indicate that the interface is user-friendly and easy to learn, making it accessible for both new and experienced users. They appreciate the clear layout and logical structure, which allows them to quickly find the features they need. Users often mention that the mobile app is also straightforward and reliable. Many say the interface’s simplicity helps reduce training time and makes the software a strong addition to any property management workflow.

condominium manager

From a client perspective this is ahead of the Yardi accounting system we prevously used, and having the front end viewing ability for board members and owner notifications of fee payments is excellent for a communication tool

Owner

Then once a resident, they will enjoy their unique web platform that affords access to everything that is important to them including 24/7 transparency in lease, lease documents, communications, payments and options to pay, as well as reminders.

Bookkeeper - Administrative Assistant

Buildium does not have that option except to use the computer keyboard functions and only on the current page. When paying a vendor by an EFT payment through Buildium, they each have to be paid separately so the exact amounts so up in the banking area to balance the bank statement.   If they get paid all at the same time, Forte will put the total amount into the bank account in Buildium instead of posting them individually.  

I find the Buildium program and indispensable asset for landlords of any size but especially the small start ups looking to grow their brand image with exceptional service, marketing and resident web-based features.

Bookkeeper

With Buildium, we reduced our rental collection time, saved time on contract signing, and improved task management, resulting in significant team productivity gains.

From tenant and owner communication to accounting, maintenance tracking, and reporting, everything lives in one place and actually works together seamlessly.

Real Estate Specialist

My only complaint is that we use Buildium for a commercial portfolio, one of our strip malls has separate fire (street) numbers for each unit.

Administrative Assistant

The Owner Portal is especially helpful, as it allows owners to access their accounts, submit requests, and make payments conveniently.

There is no audit trail. When billing errors occur, you cannot trace what happened, when, or why, which makes disputes nearly impossible to win.

Property Management Assistant, Operations Manager

I have setup Buildium accounts for three separate Management Companies and have found the team members I’ve worked with to be fantastic each time, and would continue to recommend Buildium to any property management company looking to get a system in place to streamline their operations.

President

I have screenshots of my billing screen showing $375 + tax and an 11/1/2025 next charge, plus the full email thread.

owner

I am disappointed that There were integrations that were not an option because there is an exclusive account already in place with another vendor, while this does not seem to be an across the board policy on your part.

As a landlord without onsite staff, I can personally stay on top of rent performance, lease management, and service requests.

Buildium builds trust with tenants through improved communication and transparent services, leading to higher retention.

The drop down box should be open upwards if your not far enough down on the page, so you don't have to move your arrow over to make the page go down and then again go back to the drop down box to pick your selection.

Assistant Treasurer - HOA

Inability for homeowners to pay fees directly on the platform due to region location not being supported.

Assistant Property Manager

It moves very slowly on older computer models, though it moves very well on mac OS, any other brand with slower processors doesn't do so well.

I like that the property management data base is fully integrated with a double entry accounting system.

Quality Control

Also it interlinks with our rentals and advertises vacancies and takes them off when rented.

Buildium vs PayHOA Comparison (2026)

Buildium

PayHOA

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives