Mi Property Portal Reviews

The rent payment and owner payout processes are amazing.

The reporting could be better, but the team is working on it, as in BC we have many trust account compliance issues.

Thanks, Ashley. Super awesome client. Lucky to have you. We are paying particular attention to BC LTB regulations.

After the initial few months of getting to know the software, we now track every dime on it. It's user friendly - for bookkeeping, communicating with tenants and sharing information easily between owners, managers and accountants.

Our bookkeeper doesn't like that it doesn't export to Quickbooks. The search engine for the help section isn't very good - I can never find what I'm looking for in there. There have been a few glitches along the way getting it to work well for our business (not traditional rentals), but resolutions are quick to be implemented by MiPP crew!

Thanks, Lori; a pleasure working with you.

software does cover all the aspects for property Management

Too many options which make it difficult to navigate sometimes but I guess different clients have different options needed

Linking all aspects of property managment under one roof and be able to follow the rental process from start to finish.

Con: Not yet allows to import transactions from banks .

The support and development team are what really set this software apart from others we reviewed. It came with a rich feature set and straightforward pricing structure. Our account executive was more than willing to listen and review what our functional requirements were and then to walk us through the product addressing each requirement with examples.

Like most platforms of this nature there is the odd gap or opportunity for improvement. The fact that the team listens to our needs, considers such in their development cycle and are releasing iterative improvements says a lot about the focus they have on constant product improvement. The couple areas I would like to see improvements in are the inter-company billing processes and some integration of the calendar/scheduling functions with 3rd party such as iCal, google etc.,

Thanks, Gord, for taking the time to write an excellent review. We feel proud. You and your entire team are super awesome to deal with.

The software is easy to use and was simple to set up and implement. There was help immediately with any questions or concerns. The phone app makes the software accessible anywhere for our employees. The fact that it is cloud based makes it easy for me not to be stuck in an office.

There is nothing I don't like about this software or that I feel should be added at this time. I had a few ideas early on and the company listened and made changes right away. The company listens to their users and are very prompt to reach out.

Ease of useFlow of featuresAccessibility

Nothing specific, all feedback were positively received and addressed

The customer service is really great! If ever I have any issues or questions, the MiPP team is quick to respond and help.

The system can be difficult to navigate at times. Some of the reports, invoices, etc. aren't always categorized in an orderly way which can be frustrating.

Ease of use and direct deposit payment of rent and property related payments

Seach for transactions is hard to use at first but works well after some use

I was the first customer of mi property portal, and in the years I have been a customer the app has grown substantially. This is an organization that is very customer focused, and they do a fantastic job of implementing features that their users suggest. The application is very robust. From prospect tracking to lease management, maintenance requests and accounting, this app really simplifies property management.

This is a very complex application and one area where it could be improved is documentation.

This is a program that includes everything that you will need to manage your property. I love the prospective tenant that they fill out application, schedule viewings then write the lease all super easy to use. Automatic rent payments work perfectly everytime. Every email is recorded and all LTB forms are available to email right from the program. Customer service is within hours and even if you don't understand something they are there to help.

Nothing I have no issues with the program

Thanks, Ashley. Very encouraging feedback. We strive to be the best. A lot more features and improvements are to come in the coming months.

Overall ease of use. I can find anything quickly and easy. I can add and edit. I can sort on a wide variety of variables to help me fine tune my searches and reports. Customer service is top notch! Always get a speedy response and resolution.

Would like to see the software evolve to include tracking of other items. For example, we would like to be able to track items like furnace filter sizes on the building level; as well as other such items and then pull reports based on that data.

Thank you so much for your responses. We appreciate your support. Regards, MiPropertyPortal

Ease of use. Lease preparation is easy. Functionalities are customized to make it easy to run all facets of the business.

It's sometimes not very forgiving. It's sometimes hard to correct a mistake you made.

Thanks, Christian. As always, you and Brigitte are awesome. We are happy to be part of your success.

We moved to Mi Property Portal from another company and immediately noticed that Mi Property Portal was much easier to use and offered the ability to make and receive online payments. The interface is very nice and the data entry is very efficient and saves us a lot of time. Customer service is very responsive and they provided us extensive training and support during the onboarding process and whenever we needed assistance.

We had a few concerns about the rent receipts but it was quickly resolved once we contacted them.

Thank you so much for your responses. We appreciate your support. Regards, MiPropertyPortal

Fantastic software, easy to use, no issues with rent collection etc and a great team always available to help.

I would like to be able to call in and get immediate support however I have to say the team is really quick to repsond to any questions via emial.

Thank you so much for your responses. We appreciate your support. Regards, MiPropertyPortal

Very easy to set up and use.Great customer support

I have nothing bad to say about the software.

Thank you very much, Barry, for your awesome review. We value your feedback. Our ears or always open to listening to your ideas. We strive to provide the best software for Canadian property managers and landlords.

It very user friendly and excellent value for expense! Customer support is top notch. They actually help and apply suggestions. And they are Canadian. So laws and forms are pertinent and up to date. It also does everything in one package and does not gouge on price or long contracts. They actually work, everyday, to keep their customers happy. We are not bound in long term obligations.

So far, there is nothing I don't like. The parts I don't use, I can turn off.

We are truly happy to have you as a client and thank you so much for your fantastic feedback.

Financial report and tenant & rent management.

Overall most of the features are very useful and important. I am not using an online payment right now because the tenants don't want to pay the extra commission.

Easy to use and adopt; keep adding new features;

Mobile App would be a great feature to add