Preno vs Cloudbeds

SiteMinder

Little Hotelier

WebRezPro

Clock PMS

Mews

Seekom

Compare Preno and Cloudbeds based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

eZee Absolute

Yanolja Cloud Solution PMS is an intelligent solution that automates hotel operations to enhance guest experience and drive revenue.

Sirvoy

Sirvoy Hospitality System is a hotel reservation & property management system for small & medium-sized hotels, B&Bs, hostels, motels, lodges, guest houses, and more

ResNexus

See why ResNexus is a top-rated property management software!

TRUSTED BY THOUSANDS OF PROPERTIES!

https://resnexus.com/comparisons/

ResNexus let's you optimize your property with an easy-to-use PMS, OTA channel manager, booking engine, guest portal, marketing tools, text messaging, & more!

Simple hotel management system, Xero integrated, 24/7 in-app chat support, and insightful reporting.

Access Controls/Permissions

Accounting

Activities Booking

Activity Dashboard

Alerts/Notifications

Appointment Management

Availability Management

Bed Management

Billing & Invoicing

Billing Rate Management

Booking Management

Booking Notes

Built-in Accounting

Calendar Management

Calendar Sync

Catering Management

Channel Analytics

Channel Management

Collaboration Tools

Commission Management

Contact Management

Credit Card Processing

Customer Database

Customer History

Customer Support

Customizable Branding

Customizable Reports

Customizable Templates

Data Import/Export

Data Synchronization

Discount Management

Dorms

Drag & Drop

Dynamic Pricing

Electronic Payments

Email Management

Email Templates

Employee Management

Extended Stay

For Hostel/Dorm Managers

For Vacation Rentals

Front Desk Management

GDS/OTA Integration

Group Reservations

Guest Check-in/Check-out

Guest Communications

Guest Experience Management

Housekeeping Management

Inbox Management

Inventory Management

Invoice Management

Loyalty Program

Maintenance Management

Marketing Automation

Meal/Nutrition Management

Mobile Access

Multi-Channel Distribution

Multi-Channel Management

Multi-Channel Marketing

Multi-Language

Multi-Location

Multi-Property

Online Booking

Owner Statements

Payment Processing

Performance Metrics

Point of Sale (POS)

Price/Margin Management

Price Optimization

Private Rooms

Promotions Management

Property Management

Rate Management

Ratings/Reviews

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Updates

Registration Management

Reminders

Rent Collection

Reporting/Analytics

Reporting & Statistics

Reputation Management

Reservations Management

Revenue Management

Reviews Management

Room Availability Schedule

Room Booking

Sales Reports

Search/Filter

Self Check-In/Check-Out

Short/Long Term Rental

Single Property

SMS Messaging

Social Media Integration

Spa/Activity Management

Task Management

Proprietary

Preno

Web-based

Windows

Linux

Chromebook

PRENO PMS

guest house manager

I use PRENO booking system at the guest house daily, it is easy to use, the program keeps all the data of stayed guests which comes handy for returning guests.

Ease of Use

Freelancers

Small Business

Large Enterprises

Mid-size Business

Hostaway

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

Lodgify

Lodgify simplifies the process of managing a vacation rental by enabling anyone to create a bookable website, sync your listings data across channels, and manage tasks in one place. 

eZee Centrix

Yanolja Cloud Solution’s Channel Manager helps hotels manage rates, inventory, and availability across multiple OTAs and GDS platforms from one centralized dashboard, ensuring real-time updates, preventing overbookings, and maximizing online visibility and revenue opportunities.

Check-in and check-out guests using an attractive drag-and-drop interface. Availability is automatically synced with our booking engine and channel manager. For 10+ rooms only.

Activity Tracking

Campaign Management

Customizable Fields

Financial Management

Incentive Management

Inventory Control

Inventory Tracking

Kill Switch

Multi-Channel Campaigns

Multi-Channel Sync

Multi-Currency

Order Management

Partner Management

Pipeline Management

Restriction Management

Room Inventory

Tax Management

Third Party Booking

Third-Party Integrations

User Management

Website Integration

Website Management

Reviewers appreciate Cloudbeds’ flexible pricing based on business size and the ability to pay for add-ons as needed. However, some users report hidden fees, upselling tactics, and unclear pricing, which they feel diminish overall value.

Value for money

By industry, Cloudbeds reviewers are most commonly professionals in hospitality (87%). The most frequent use case for Cloudbeds cited by reviewers is reservations (57% of reviewers).

Cloudbeds

Core

Enterprise

Every issue gets funneled into endless tickets, bots, and dead-end emails. If you actually need support to run your business, look elsewhere, Cloudbeds disappears the moment you need them most.  

Hospitality Director

The booking management is great, and I particularly like the "Whistle for CB" feature, which keeps me and my guests connected at all times.

Proprietor

Unlike Sqare or Stripe (even though they use Stripe)…which deposits daily….CloudBEDS holds your funds.

Owner

As soon as a thing is more than a basic problem they do not know how to handle it, create a ticket and that ticket gets succed into a black hole of non existent technical support.

Bugs in the software are marked as a wish and published on their online community where people can share their wishes for changes.

Lastly, the variety of channels offered through the channel connection is a major benefit.

They’re smooth, attentive, and borderline over-eager during setup, but the second they’ve got your money, you might as well be shouting into a void.

General Manager

Basically, they use dirty sales tactics, telling us we had to sign up that day or else the price would go up by 30%.

Each reservation coming from an OTA has pending balances (we are on Channel Connect) which isn't good for our book keeping.

Great UI, support, booking, and guest connect.

Owner - Operator

Recently, it appears as though Cloudbeds is taking steps to focus more on relationship and supporting their partners.

No hospitality partners, no Cloudbeds. When I have immediate needs, there is not enough support.

We got a chance to evaluate Cloudbeds and it looked like it was feature rich.

managing partner

A seemingly rudimentary question which takes hours of being on hold, finally reaching a junior rep who points us to room revenue (which is not total revenue), another points us to total payments, another points us to total debits, all of which have worked for the company for under 5 months.

You will never speak to a human again after they get you set up.

However, each time we were met with a sales person that was so awful that we were unable to sign up.

They are rude and condescending. Since sales is very much the face of the company we decided to go elsewhere.

Director

You need to log your problem by email then you have to wait for a confirmation then you have to wait for a response and all communication is done by email and sometimes the answer is not what you are actually looking for.

Google Hotel ads isn't working, be wary about this on your sales call because this was a big reason we joined, but so far we have no idea how this works.

Basic functionality ok, but the rest......sucks.

Won’t get a timely response, have to pay extra to get someone on the phone.

Moreover, they have a lot of hidden fees (specifically for credit card processing) that make them a lot more expensive than we initially anticipated when signing up.

Onboarders are the only ones that know the product but your not allowed to talk to them after onboarding.

Its just so frustrating when trying to run 4 businesses and we can't even get a straight answer on our "total revenue" for a basic PL report we are trying to produce but have now spent 3 days trying to finish.

owner

A pure pleasure, start to finish.   If you hae a small hotel this platform is for you.  

Recepcionist

Having a dashboard view of arrivals as well as your occupancy percentage allows you to make the right decisions when it comes to making modifications with our guests.

The convenience of having a software like this, is to be able to link it with your Poster software, which makes the guest accounts accurate, allows control and a better summary of stay for our customers,

Manager

The interface is user friendly and satisfies all the core hotel management needs from OTA channels, your own booking engine, reservation management, even housekeeping features.

Operations Manager

For us, we integrated Cloudbeds with Assa Abloy's NFC enabled door lock,  a Mobile Check in aplication which allows our guests to check in wthout accessing our front desk.

Preno vs Cloudbeds Comparison (2026)

Preno

Cloudbeds

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives