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Preno
5
40
4
6
3
2
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Hotel software built for independent properties.
Table of Contents
Is this product right for your business?
Find out with a
Preno - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Preno overview
What is Preno?
Built for independent properties — not hotel chains.
If you're running a hotel, motel, B&B or pub with rooms on software
designed for large chains and scaled down, you're carrying complexity
you didn't ask for — and working around the gaps it leaves.
Preno is hotel management software built exclusively for independent properties under 50 rooms. One clear view of bookings, channels, payments and daily operations — so nothing gets missed, the numbers add up, and your team can focus on guests rather than systems.
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Everything connected. Nothing missed.
Real-time sync across 100+ booking channels — near-zero risk of double bookings. Native two-way Xero integration for one-click reconciliation. Auto-payments and deposits collected in the same system. Connect to Google Hotels for commission-free direct bookings. Manage from your phone, tablet or front desk.
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Any member of your team. From day one.
Built by people who've worked in hospitality — not software engineers who've never run a property. Staff pick it up in hours, not weeks. No training manual, no single person who knows the system. When you need help, real people answer — and they know your account.
"No matter who you talk to within the Preno team, they can help you within minutes. That's really important when you're open 24 hours yourself."
— Sam, Marquis of Granby, Kent
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More revenue. Less manual work.
Dynamic pricing adjusts automatically to demand — customers on Growth Plus average £875 per month in additional revenue. Commission-free direct booking engine with upsells and discount codes built in. Automated guest emails triggered without manual sending. Housekeeping coordination from the same system — no separate tool, no printed lists.
"Our average daily rate increased by 15%."
— Jade Vincent, Tweed Harbour Motor Inn, AU
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7,000+ independent hoteliers across AU, NZ and UK run their properties on Preno.
7-day free trial. No credit card required. Month-to-month, no lock-in.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Ease of Use
Customer Support
Integrations
Payment Processing
Payment and Invoicing
Pricing
Preno’s user interface
Preno review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about Preno?
Users say Preno simplifies booking management, making it easy to handle reservations, payments, and guest information from any device. They find the drag-and-drop feature helpful for moving bookings and appreciate that it reduces overbooking risks and streamlines bookkeeping tasks. Most think the system is user-friendly and suits small businesses well.
Some report that certain features could be improved, such as viewing payment status or notes at a glance, and extending bookings with a drag feature. They mention occasional clunkiness for customers and wish for more customization options in the booking engine.
Who uses Preno?
Based on 50 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Preno's key features
Most critical features, based on insights from Preno users:
All Preno features
Features rating:
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Preno pricing
Pricing plans
Pricing details:
User opinions about Preno price and value
Value for money rating:
To see what individual users think of Preno's price and value, check out the review snippets below.
Kate D.
Owner
Kate D.
Owner
Preno integrations (9)
Integrations rated by users
We looked at 50 user reviews to identify which products are mentioned as Preno integrations and how users feel about them.
Integration rating: 4.5 (10)
“integration with XPM, important as all our live client data is stored here and constantly updated”
Sarah O.
Partner
Integration rating: 5.0 (4)
Integration rating: 1.0 (2)
Integration rating: 5.0 (1)
“the main website is Rocketspark”
Stephanie L.
Owner
Other top integrations
Preno support options
Typical customers
Platforms supported
Support options
Training options
Preno FAQs
Preno has the following typical customers:
Freelancers, Small Business
These products have better value for money
Q. What level of support does Preno offer?
Preno offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Phone Support