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Preno vs Cloudbeds Comparison

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Overview

Preno is a simple hotel management system for all sizes of accommodation. Features include easy bookings management, Xero,...

Cloudbeds is a cloud-based hotel management software which enables property owners & managers to manage bookings, availability,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

89

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

5

4

3

2

1

23

3

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

122

41

6

7

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

The staff are incredibly responsive when you have questions. I feel that there is value for money - great features - I would unreservedly recommend Preno.
All staff find the program easy to use. The support team are just wonderful and supportive.
Preno is quickly evolving and great to deal with. The employees under me love it.

Pros

Easy to use for the administrator as well as the every day user. Great customer service and amazing help setting it all up in the first place.
We switched to Cloudbeds almost a year ago and we experienced an amazing improvement in sales since the very beginning of our adventure. We love it and will keep growing with it.
We are very happy with the software - it gives us exactly what we need and the results are excellent. Great Support and very helpful when it comes to problems.

Cons

There is no where to set up a group master to add a payment too. There is way to much room for error for direct deposits to not be accounted for correctly or invoicing the incorrect people.
When you click the checkout button (even when no money is owing on the profile) it takes you into the guest folio, you then have to go to the home tab and go through the pointless screen slide.
I don’t understand why the owner even went into this line of work if they couldn’t solve even the most basic of problems.

Cons

Inability to add service and tax charges at the end of the bill ( ie- the total of tax & service charges, not on each item). Nowhere to leave notes to others using the system.
There is zero support, they send you to a knowledge base and NO PHONE TO CALL. The api to airbnb does not work and actually blocks calendars randomly.
Wish it could stop us from renting rooms that are marked dirty or at least give us a pop-up warning. Don't like the way we have to do group reservations on it.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features54
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Availability Management
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Cash Management
  • Channel Analytics
  • Channel Management
  • Commission Calculations
  • Commission Management
  • Contact Management
  • Credit Card Processing
  • Currency Conversion
  • Customer Experience Management
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dorms
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Kill Switch
  • Maintenance Management
  • Marketing Automation
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Sync
  • Multi-Language
  • Multi-Property
  • Online Booking
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Price Optimization
  • Private Rooms
  • Promotions Management
  • Rate Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Reservations Management
  • Restriction Management
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • Room Inventory
  • Single Property
  • Spa/Activity Management
  • Status Tracking
  • Third Party Booking
  • Third Party Integrations
  • Work Order Management
  • Total features61
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Availability Management
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Cash Management
  • Channel Analytics
  • Channel Management
  • Commission Calculations
  • Commission Management
  • Contact Management
  • Credit Card Processing
  • Currency Conversion
  • Customer Experience Management
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dorms
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Kill Switch
  • Maintenance Management
  • Marketing Automation
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Sync
  • Multi-Language
  • Multi-Property
  • Online Booking
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Price Optimization
  • Private Rooms
  • Promotions Management
  • Rate Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Reservations Management
  • Restriction Management
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • Room Inventory
  • Single Property
  • Spa/Activity Management
  • Status Tracking
  • Third Party Booking
  • Third Party Integrations
  • Work Order Management

Integrations

  • Total integrations7
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations26
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

Preno vs. Cloudbeds

See how Preno and Cloudbeds stack up against each other by comparing features, pricing, ratings, integrations, security & more.