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Propertyware vs PayHOA Comparison

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Overview

Category Leaders

Propertyware is a web-based property management solution that offers online property marketing, lead management and accounting...

PayHOA is a cloud-based homeowner association (HOA) management software which allows users to collect dues, track expenses,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

250

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

40

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

69

55

34

19

20

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

5

4

3

2

1

58

63

8

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

The customer service group is great in answering questions and helping me solve daily issues that come up in a timely fashion. MOSTLY, I THINK THE ONLINE TRAINING IS NOT INTERESTING OR EFFECTIVE.
This software is very user friendly. I like how it is separated with the different tab categories on top.
I like this program because it does what it says it will do. Easy enough to learn its functionality.

Pros

I have experienced amazing customer that has never been matched and the website is easy to work with. I have seen the new website and it looks like it'll be more efficient and easy to use.
It has and will continue to greatly improve communication and ease accounting tasks. The technical support when I have run into some bugs has been as I expect, outstanding.
For the most part, your customer service was exceptional. Every call was informative and the operators did a fine job assisting me to the best of their abilities.

Cons

Their customer support is crap, but what they did with the ePayments, makes me regret the day I started using Propertyware. I probably will find someone else to use in the near future.
We are so angry and frustrated with the problems in PW that we have made the difficult and costly decision to cancel service and move to another software platform.
You can only search with the built in search engine, which is inferior to Google. This limits the usability of the on line documentation.

Cons

Only con comes from some of the display for late fee, as it is sometimes confusing, and for the deadlines as people struggle to remember if the deadline is at midnight that day or 11:59 pm.
My biggest issue with the website is when I edit charges the system is hard to accurately change to the new total and it messes up that persons account.
Budget building and assigning charges to certain "buckets" is somewhat confusing.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features43
  • ACH Payment Processing
  • API
  • Accounting
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Management
  • Audit Trail
  • Billing & Invoicing
  • Calendar Management
  • Call Tracking
  • Categorization/Grouping
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Direct Mail Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Tracking
  • Event Management
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Management
  • Financial Reporting
  • Insurance Management
  • Interaction Tracking
  • Invoice Management
  • Late Fee Calculation
  • Lead Capture
  • Lease Management
  • Maintenance Management
  • Maintenance Scheduling
  • Member Accounts
  • Member Database
  • Newsletter Management
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Projections
  • Property Database
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Reporting
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Residential Properties
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Task Scheduling
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Transaction History
  • Vacancy Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • Total features57
  • ACH Payment Processing
  • API
  • Accounting
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Management
  • Audit Trail
  • Billing & Invoicing
  • Calendar Management
  • Call Tracking
  • Categorization/Grouping
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commercial Property Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Direct Mail Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Tracking
  • Event Management
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Management
  • Financial Reporting
  • Insurance Management
  • Interaction Tracking
  • Invoice Management
  • Late Fee Calculation
  • Lead Capture
  • Lease Management
  • Maintenance Management
  • Maintenance Scheduling
  • Member Accounts
  • Member Database
  • Newsletter Management
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Projections
  • Property Database
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Reporting
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Residential Properties
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Task Scheduling
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Transaction History
  • Vacancy Management
  • Website Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations3
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations7
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop