PayHOA - 2025 Pricing, Features, Reviews & Alternatives

Reviewers appreciate PayHOA's accounting capabilities for tracking payments, budgeting, and generating reports. They find it helpful for providing profit and loss statements, connecting bank accounts, and managing tax documents. Users report that it simplifies managing accounts receivables and books, and reduces the burden on the Treasurer. They also mention the need for more customization in reports and the ability to invoice vendors directly through the system. Of the 35 PayHOA users who gave detailed accounts of their use of Accounting, 97% rated this feature as important or highly important.

Users report that PayHOA's member database effectively tracks current and past residents' contact information, making it easy to update and follow up on issues. They find it helpful for managing ownership changes and keeping records organized. Reviewers appreciate the ability to maintain both owners and renters, and the ease of adding new members. They also highlight the importance of this database for billing, communication, and legal information distribution. Of the 29 PayHOA users who gave detailed accounts of their use of Member Database, 97% rated this feature as important or highly important.

Reviewers indicate that PayHOA's member communication capabilities enhance transparency and responsiveness. They find it easy to send emails, texts, and US mail to homeowners, and appreciate the ability to schedule communications. Users report that the broadcast function and mail room capability are valuable for sending newsletters and invoices. They also mention that the system keeps a log of all communications, which is useful for maintaining records and responding to requests. Of the 19 PayHOA users who gave detailed accounts of their use of Member Communication, 95% rated this feature as important or highly important.

Users report that PayHOA's property database is valuable for tracking the history of homes and their owners. They find it helpful for managing ownership changes, ongoing issues, and compliance with community regulations. Reviewers appreciate the ability to associate photos with properties and the straightforward management of property information. They also highlight the importance of this database for maintaining accurate records and providing easy reference for board members. Of the 26 PayHOA users who gave detailed accounts of their use of Property Database, 92% rated this feature as important or highly important.

Reviewers highlight PayHOA's payment processing capabilities for simplifying the collection of HOA fees. They appreciate the ability to connect bank accounts, automate payments, and offer multiple payment options like ACH and credit cards. Users report that it reduces administrative effort and provides flexibility in processing fees. They also mention the convenience of online payments and the ease of tracking payment history, though some note occasional processing errors and high transaction fees. Of the 23 PayHOA users who gave detailed accounts of their use of Payment Processing, 87% rated this feature as important or highly important.