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Propertyware vs TenantCloud Comparison

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Overview

Category Leaders

Propertyware is a web-based property management solution that offers online property marketing, lead management and accounting...

Category Leaders

TenantCloud is a rental property accounting & management software with landlord & tenant portals to manage rent collection...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

276

5

4

3

2

1

108

75

47

25

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.1

211

5

4

3

2

1

100

69

21

7

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

The customer service group is great in answering questions and helping me solve daily issues that come up in a timely fashion. MOSTLY, I THINK THE ONLINE TRAINING IS NOT INTERESTING OR EFFECTIVE.
This software is very user friendly. I like how it is separated with the different tab categories on top.
I like this program because it does what it says it will do. Easy enough to learn its functionality.

Pros

This is easy to use and I like the help videos/articles I can send my tenants to help with onboarding.
So far, my experience with TC has been great. I enjoy using the platform and have recommended it to several other investors.
Overall, I appreciate that someone was able to work with me through issues with my setup. The price is extremely competitive and the platform is very user friendly.

Cons

We are so angry and frustrated with the problems in PW that we have made the difficult and costly decision to cancel service and move to another software platform.
Their customer support is crap, but what they did with the ePayments, makes me regret the day I started using Propertyware. I probably will find someone else to use in the near future.
You can only search with the built in search engine, which is inferior to Google. This limits the usability of the on line documentation.

Cons

Unclear instructions though and difficult to navigate -- often had to bale and start from the beginning. Limited choices (3) for the way to pay.
TOld all my fellow tenants about my experience, and feel bad for my landlord for signing up with this turkey.
I'm back to paying by check, so the poor guy now has to keep track of who pays by check and who pay by TC.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features36
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Background Screening
  • Billing & Invoicing
  • Calendar Management
  • Client Portal
  • Commercial Property Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Payments
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • General Ledger
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real Time Notifications
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Residential Leases
  • Residential Properties
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Web-based Deployment
  • Website Management
  • Work Order Management
  • Total features68
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Background Screening
  • Billing & Invoicing
  • Calendar Management
  • Client Portal
  • Commercial Property Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Payments
  • Expense Tracking
  • Faculty/Staff Management
  • Financial Management
  • Financial Reporting
  • For Property Managers
  • General Ledger
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real Time Notifications
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Residential Leases
  • Residential Properties
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Web-based Deployment
  • Website Management
  • Work Order Management

Integrations

  • Total integrations5
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations4
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop