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Rentec Direct vs RentPost Comparison

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Overview

Rentec Direct is a web-based property management software used by landlords, property managers and associations to manage properties

RentPost is an online rental property management system that allows users to manage tenants, work orders and rent collection...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

183

5

4

3

2

1

137

34

9

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.5

14

5

4

3

2

1

7

7

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We scheduled a call and within the first five minutes he was helping true up a couple of items. He was great and provided great value.
Customer Support is excellent. There is great help on the Chat window and when that isn't available, phone support is great.
You are provided with more information at the best price available in the market today. What I like the best is not only the information that is provided, but the customer service.

Pros

Positive results were achieved because we have a clear overview of everything thus planning and followups have been successful.
The ease of use of the software is one of its best qualities. Someone that does not know a thing about property management software can just jump right in and get started.
Rentpost is the best value I have found after search for weeks. There great customer service and easy to use features have really changed the efficiency of my company.

Cons

The only downside I have found with this software is its inability to integrate with QuickBooks.
Strictly operator error, I forget my log in from time to time. Seriously, I haven't found anything I'm unhappy with.
That company did a terrible job and forced us to find a solution to be able to handle the job on our own.

Cons

Some small features are missing such as marketing.
The only thing negative I've come across with RentPost, is that it does not have a marketing section yet.
The customer service is undesirable in that it’s easy to get them on the phone when signing up but not when you have a issue. The delayed payment could be a reason for us to move on.
  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features74
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Client Portal
  • Commercial Leases
  • Commercial Property Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Templates
  • Expense Tracking
  • File Management
  • Financial Management
  • Financial Reporting
  • General Ledger
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Database
  • Mobile Access
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • SMS Messaging
  • Self Service Portal
  • Summary Reports
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Website Management
  • Work Order Management
  • Total features34
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Client Portal
  • Commercial Leases
  • Commercial Property Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Templates
  • Expense Tracking
  • File Management
  • Financial Management
  • Financial Reporting
  • General Ledger
  • Inspection Management
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Database
  • Mobile Access
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Property Management
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • SMS Messaging
  • Self Service Portal
  • Summary Reports
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Website Management
  • Work Order Management

Integrations

  • Total integrations9
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations1
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Rent Manager
  • Stripe
  • Xero
  • Zapier
  • dotloop

User reviews that mention these apps

EM
AvatarImg

Ellie M.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rentec Direct logo

Rentec Direct

An outstanding management tool!

Reviewed 6 years ago

I was on RentPost previously. From that experience, I learned the hard way that while a website may make boasts of great software, if there is no Customer Support or strong Development group behind it, the user experience can be time-consuming and difficult. Converting to Rentec Direct allowed me to free up a lot of time that I formerly spent trying to fix issues caused by the software. I am so pleased with the quality of Rentec's Customer Support and Development teams.

Pros

1. Customer Support is excellent. There is great help on the Chat window and when that isn't available, phone support is great. 2. Easy to use. Once I got familiar with the system, it became a slam-dunk to manage monthly rent collection and on-time lease renewals. Training was great so I got up to speed quickly. 3. Tenants like it. Ease of use applies to tenants also. Rent reminders and late notices are clear and tenants have no problem working with the system. Rentec takes that burden off my desk. And tenants love the ACH and credit card options. 4. Software works as advertised. The Development team has built a solid product.

Cons

It would be nice to have a reporting tool that allowed me to create my own reports. Owner reporting is not very elegant as it is today.