Rentpost is the best value I have found after search for weeks. There great customer service and easy to use features have really changed the efficiency of my company.
RentPost is extremely user friendly so it makes the complicated process very easy to use.
Likelihood to recommend: 10/10
Some of the features seem like over-kill and some of the more basic features seam to be lacking functionality and ease of use. Let companies brand their Owner Statements for free (RentPost is not going to pick up business from Owners who are receiving statements anyway - its the managers that you need)
RentPost is an excellent way to log rent and generate Owner Statements. The dashboard is very user friendly and being web based makes it so easy to use and takes the worry out of computer or software crashes. Once the Residents are in the system, logging rent is very easy and the way RentPost prioritizes unpaid units to the top of your dashboard for attention is great! Customer support is fast and for the most part very thorough. Using the feedback button on the website I was able to get immediate response on a Saturday morning to have a problem corrected which is incredible!
The Owner Statements are not very customized and there is a large fee for even the most basic level of business branding. Implementing the software should be done thru face-to-face tutorials or "demo" sessions because use is not as easy as advertised. We have spoken with another Property Management Company in the area and this was their same concern - RentPost works well but is not a smooth transition.
Thanks for the review of RentPost.
I just wanted to clarify that RentPost does NOT brand owner statements with any RentPost details, and that we include the company details of the property manager on all owner statements. We have no intentions of trying to pick up owner leads by marketing in this way.
Also, I think you will find that our next release coming out will address most if not all of your concerns in terms of simplicity. I should also state that we've heard from multiple clients how simple the software was to use. But we realize everyone is not the same, we're continually focused on this aspect!
Thanks again, we appreciate the feedback, it allows us to continue to improve!
Rentpost is really good overall for a smaller company, but I would not use it for bigger ones.
The system is really good for a basic property management company that does not have over 100 properties
If you have a lot of properties it just does not have all the features that a more detailed software would have to make it easy for the property managers.
Likelihood to recommend: 5/10
I like the application because it is an application that is new to me specializing on all areas of management helping Landlords and tenants. My husband and I own apartments, condominium rooms, commercial buildings and studios that we my husband invested before he resigned and I can say it is a good business but there were challenges, misunderstandings, missed monthly payments and unclear calculations. With Rentpost, loopholes were identified, procedures and guidelines are followed, payments were on time and tenants were managed well. Positive results were achieved because we have a clear overview of everything thus planning and followups have been successful. Accounting is a big help at the same time we have saved all tenant information and documents all in one place.
It is a new technology and concept I can say that is why there are still areas that are not clear or needs suggestion but whats good about Rentpost is that they have great Customer support and they are open for feedback and suggestions. They listen to you.
Likelihood to recommend: 8/10
This program is easy to use for our clients and administrators. The affordability and the cost are enticing.
Takes them to long to process payments even though clients paid ACH I’ve waited upto 5 days at times. The customer service is undesirable in that it’s easy to get them on the phone when signing up but not when you have a issue. The delayed payment could be a reason for us to move on. I hope they fix it we are on year 2
Likelihood to recommend: 7/10
5 pay plans available based on # of units.
$29 / month: 25 units
$59 / month: 50 units
$99 / month: 100 units
$169 / month: 250 units
$249 / month: 500 units
Users can add extra units for $1 / unit
Free 30-day trial