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Rentec Direct vs Rent Manager Comparison

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Overview

Rentec Direct is a web-based property management software used by landlords, property managers and associations to manage properties

Rent Manager is powerful property management software built for residential, commercial, and short-term-stay portfolios....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

179

5

4

3

2

1

136

33

8

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.4

213

5

4

3

2

1

134

53

16

5

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

We scheduled a call and within the first five minutes he was helping true up a couple of items. He was great and provided great value.
Customer Support is excellent. There is great help on the Chat window and when that isn't available, phone support is great.
You are provided with more information at the best price available in the market today. What I like the best is not only the information that is provided, but the customer service.

Pros

This software is highly recommended and it is very versatile. It's ease of use and flexibility is excellent.
The customer/technical support is outstanding. I really cannot say enough good things about the support department.
Very customizable, very user friendly, and great customer support. The integrated service manager program has been instrumental in the growth and success of our business.

Cons

The only downside I have found with this software is its inability to integrate with QuickBooks.
Strictly operator error, I forget my log in from time to time. Seriously, I haven't found anything I'm unhappy with.
That company did a terrible job and forced us to find a solution to be able to handle the job on our own.

Cons

It crashes and customer service is terrible. There is no way to correct accounting mistakes.
There's no section that says "Late Charges" and what they are for.
There are so many variables in Property Management and they are too cut and dry.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review19 days ago

Key features

  • Total features75
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Management
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Availability Management
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Channel Management
  • Client Portal
  • Commercial Leases
  • Commercial Property Management
  • Commission Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Management
  • Email Templates
  • Event Management
  • Expense Tracking
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • For Vacation Rentals
  • General Ledger
  • Guest Communications
  • HOA Violation Enforcement
  • Inspection Management
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Communication
  • Member Database
  • Mobile Access
  • Online Booking
  • Online Payments
  • Owner Portal
  • Owner Statements
  • Payment Processing
  • Portfolio Management
  • Price / Margin Management
  • Property Database
  • Property Management
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Room Booking
  • SMS Messaging
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management
  • Workflow Management
  • Total features102
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Management
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Availability Management
  • Background Screening
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Channel Management
  • Client Portal
  • Commercial Leases
  • Commercial Property Management
  • Commission Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Credit Check
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Management
  • Email Templates
  • Event Management
  • Expense Tracking
  • Faculty/Staff Management
  • Fee Collection
  • File Management
  • Financial Management
  • Financial Reporting
  • For Vacation Rentals
  • General Ledger
  • Guest Communications
  • HOA Violation Enforcement
  • Inspection Management
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Origination
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Member Communication
  • Member Database
  • Mobile Access
  • Online Booking
  • Online Payments
  • Owner Portal
  • Owner Statements
  • Payment Processing
  • Portfolio Management
  • Price / Margin Management
  • Property Database
  • Property Management
  • Real Time Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Room Booking
  • SMS Messaging
  • Self Service Portal
  • Summary Reports
  • Task Management
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • User Management
  • Vacancy Management
  • Vendor Management
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations9
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Contacts
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Zapier
  • dotloop
  • Total integrations22
  • AvidXchange
  • Birdeye
  • BombBomb
  • Brokermint
  • Contactually
  • DocuSign
  • Funnel
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Contacts
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online Advanced
  • Stripe
  • Zapier
  • dotloop

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rentec Direct logo

Rentec Direct

Great Product

Reviewed 8 years ago
Pros

This product is very easy to use. It is easy to correct entry errors, and it allows you to attach a variety of documents.

Cons

The software needs a tenant sorting feature and the ability to break down rent by rent, parking, storage etc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Rentec Direct logo

Rentec Direct

Good value for the money

Reviewed 5 years ago
Pros

The cost compared to others. Customer service is awesome. I like the tenant portal, it was one of the things I had to have when looking for rental software.

Cons

The set up cost for accepting rent payments is really high, considering there are other on-line rent companies that have free set up.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rentec Direct logo

Rentec Direct

Time Saver

Reviewed 6 years ago

I was doing everything manually before I did the trial for Rentec Direct. The simplicity was what made me fall in love with the software. I started out with 3 rentals and in three years I had 22. The reports that I ran for tax season was so helpful. I was able to file my own taxes. I would recommend this product for anyone that has two or twenty two houses.

Pros

How entries are posted to the journals immediately and I can run a new report on the spot. Nothing has to post overnight.

Cons

I don't like the format of the rent statements, I have to explain it to most of my tenants. I think that it should start off with the rent amount for the current month, then the late fee for the current month, then the past due rent as a whole not broken up. Then the balance due. When my low to mid income renters get behind, they pay on the past due balance for a few months and pay the current rent. The option to create how the statement will show would be nice.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Rentec Direct logo

Rentec Direct

Helped solve our landlording problems

Reviewed 5 years ago

overall, great product and great value. We were struggling with managing just a couple of rental properties on our own and had outsourced to a property management company. That company did a terrible job and forced us to find a solution to be able to handle the job on our own. Rentec was the most affordable solution and seemed to have all of the functionality that we needed as small landlords.

Pros

An all in one product that handles bookkeeping, tenant screening, communications and electronic rent collection.

Cons

Needs a better way of bulk editing transactions. Maybe some of this can be done by importing into quickbooks, but seems clunky on the platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Rentec Direct logo

Rentec Direct

Great Software ... Even Better Customer Support

Reviewed 3 years ago

Very good value for the modest cost.

Pros

Ease of use; e-signing; great potential tenant reports.

Cons

Accepting security deposits for a new tenant is not as straight forward as accepting monthly rent payments.

Vendor response

Thank you for your feedback, Robert! We really appreciate it. Remember, we're here for you if you ever have questions. Cheers!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rentec Direct logo

Rentec Direct

Rentec Direct great value for the price and functionality

Reviewed 5 years ago

I am a small startup (still getting my systems in place and don't have any other owners yet) in Montana. I researched Rentec Direct, Buildium, Rent Manager and Appfolio. One of my main concerns was taking on a monthly financial commitment when so young as a company. When all was said and done, I really appreciated that RD was created by a property manager who saw a need for this niche in 2007. The...

Pros

Reasonable price for a small startup, easy to learn, good accounting piece, website is included, customer service is very responsive to inquiries.

Cons

On-line application limited to 5 custom fields, included website could use a bit more functionality, nothing more at this time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Rentec Direct logo

Rentec Direct

Rentec Direct PM Software

Reviewed 3 years ago

Ease of use and features are great so far!

Pros

Rent Collection for tenants to pay online, Marketing features and Credit/Background Checks will be very helpful!

Cons

Only been using for a few days so none so far. I will know as I utilize the software the areas most important including customer service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Rentec Direct logo

Rentec Direct

This is the first

Reviewed 6 years ago

Easy to learn and common sense location of what I need to find. Updates like tenant easy -pay are great. I like that I can access the site from all my devices

Pros

reasonable cost, easy to learn and use looks professional , even for a small time manager

Cons

Tenant on line credit card rent payment option has too high fees But, payment from checking accounts very fair

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Rentec Direct logo

Rentec Direct

Loaded with features and functions

Reviewed 4 years ago

apartments.com and other property management sites such as Tulia are available, but this software has many features and functions and its virtually universal accessibility makes easy to manage property. convenient to manage property by making multiple account for support staff at a good price.

Pros

All in one software to collect rent from the tenants using easy Pay and trusted accounting software by hundreds of clients

Cons

Report gathering and generation as well as customer support are two main issues needed to be concerned.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Rentec Direct logo

Rentec Direct

No descritive repots

Reviewed 4 years ago
Pros

Rolling rent calculations are easily understood. Putting in owner expenses is relatively easy. As well as charge backs to the tenants.

Cons

Owner reports are not descriptive enough. Online portal takes too long to process and receive funds into our account.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rentec Direct logo

Rentec Direct

Great support and easy to use

Reviewed 5 years ago

Rentecdirect has been great to work with. There were very helpful before setting up my account and have continued to be very responsive when I have questions or even suggestions for new features. As with anything new, it takes a little bit of time to learn all the features and how to navigate around, but it's well worth the time it saves later on.

Pros

Has greatly simplified my record keeping and lease process. The EasyPay option for online rent payments works great along with the online application process.

Cons

The con to using any cloud or online based software is not having the ability to work on anything when without Internet connectivity.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rentec Direct logo

Rentec Direct

Best Rental CRM!

Reviewed 5 years ago
Pros

The customer service and ease of use! The system is extremely versatile and has lots of features to implement!

Cons

There’s a lot of features the keep track of! Also, if your tenant doesn’t pay rent on the first the system isn’t set up for that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rentec Direct logo

Rentec Direct

Rentec vs. Excel Spreadsheet, I pick Rentec Direct.

Reviewed 8 years ago
Pros

It's simple to use, and accounts can be used for several things, such as bank statements reconciliation and keeping track of payments. It does that math for me, and all I have to do is make sure I entered the right amounts. Rentec does the rest. Screening is also easy, and it's a one stop shopping. I also like the tutorials.

Cons

There are still some updates I would like for it to have. It doesn't track emails to owners. This is an important tool because our personal or business email address is cluttered. If we could check on the owners notes, I can tell quickly if they received an email from me or not. I also don't like the fact that I have to pay for tenants using the tenant portal to pay rent. The tenant should pay for using the portal, not the property manager.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rentec Direct logo

Rentec Direct

Rentec Direct Review

Reviewed 3 years ago

Love this software for small companies just starting out! So far I believe we selected the right software.

Pros

Ease of use and allows us to do every thing we need to manage our properties effectively from rent collection, maintenance, application validation, marketing, reporting and more! The customer service is excellent!

Cons

The right click to get to menu items was tough without a mouse but now it is seamless.

Vendor response

We're happy you joined the Rentec Direct family, Patti, and that you're enjoying all your tools. Wishing you great success!

Overall Rating