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Rent Manager Pricing, Features, Reviews and Alternatives

Rent Manager product overview

What is Rent Manager?

Rent Manager is award-winning property management software built for residential, commercial, and short-term-stay portfolios of any size. The program’s fully customizable features include a double-entry accounting system, maintenance management/scheduling, marketing integration, mobile applications, more than 450 insightful reports, and an API that integrates with the best PropTech providers in the market.

Key benefits of using Rent Manager

Rent Manager is a fully integrated property management, accounting, CRM, marketing, reporting, and facility-maintenance software suite that enables users to manage all types of properties.

Users can completely customize the platform and reconfigure multiple aspects; including how reports and documents are generated, the appearance of the interface, and which information is displayed on a user-by-user basis.

The double-entry accounting system allows users to track every aspect of their business’ finances—whether they manage a single community or hundreds of properties.

Rent Manager helps reduce time spent on routine tasks by streamlining daily activities, letting users invest more time in growing their business. Using the rmAppSuite Pro mobile app, property managers can access their data in the field to conduct inspections, communicate with tenants, track violations, read meters, and more, directly from their smartphone.

Rent Manager also provides more than 450 built-in reports designed to help users answer important questions about their operations—from the financial status of their portfolio to services issues, vacancies, rent roll, leasing, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base

Training options

Live Online
In Person
Documentation
Webinars
Videos

Rent Manager pricing information

Value for money

4.4

/5

211

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Rent Manager features

Functionality

4.2

/5

211

Total features

102

5 categories

Most valued features by users

Contact Management
Document Management
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Data Import/Export
Third Party Integrations
Document Storage

Rent Manager users reviews

Overall Rating

4.4

/5

211

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.51/10
Rating distribution

5

4

3

2

1

132

53

16

5

5

Pros
This software is highly recommended and it is very versatile. It's ease of use and flexibility is excellent.

PH

Patti H.

The customer/technical support is outstanding. I really cannot say enough good things about the support department.
AvatarImg

Kristen C.

Very customizable, very user friendly, and great customer support. The integrated service manager program has been instrumental in the growth and success of our business.

DH

Danny H.

Cons
It crashes and customer service is terrible. There is no way to correct accounting mistakes.

SP

Stacey P.

There's no section that says "Late Charges" and what they are for.

SA

Shellie A.

There are so many variables in Property Management and they are too cut and dry.

DB

Darla B.

Overall rating contenders

Overall Rating

Manage Your Rental

Reviewed 5 months ago

Transcript

Priya: Hi, my name is Priya. I'm a small business owner and I give Rent Manager a four on a scale of...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great software team!!! We love the versatility!

Reviewed 4 years ago

Prior to Rent Manager we used Yardi for 17 years until they became too expensive and no longer catered to a small company base. This is so much better! Rent Manager listens to their customers. We couldn’t be happier!

Pros

The online RM12 version gives us the versatility of a complete accounting program (minus payroll of course) that allows small employers with mixed portfolios to use a single product. Outside Payroll options work great for us. The Rent Manager team is constantly listening to their customer base and makes product use seamless with a great support staff! We are a small locally owned property management firm with commercial, residential and self-storage rentals and have used the Rent Manager program since 2011. We currently manage 15 sets of books that include around 30 properties. The software allows us to set up each property based on its own rental type and each user can be restricted based on need. We love the user friendliness, training options and the program options available

Cons

We have not found a major con with this program. The development team tries to work with all parameters to find a work-a-round if not an immediate fix.

Vendor response

Thank you so much for your review Ginger!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Software with Even Better Customer Service

Reviewed 3 years ago

It is the one stop shop for a large number of management needs from sending out notices to billing and payments with great support.

Pros

I love how customizable it is. I also love how many different daily tasks it can address all in once place.

Cons

While the company continues to make improvements to the software (a positive thing), it really slows down the ability to function. There seem to be 'fixes' going on almost every week. Sometimes the software runs VERY slow.

Vendor response

Thank you for your review! Our support team would be more than happy to take a look at any slowness issues you might be experiences. Please give us a call at your convenience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rent Manager increases efficiency

Reviewed a month ago

Rent Manager has increased our ability to selectively share data so that our efficiency improves.

Pros

Customer service is amazing. I have always been successful working through issues (undoubtedly user error or understanding) with their help on the first try.

Cons

The program is so robust I feel as if I am leaving features "on the table". I need to continue my training and use.

Vendor response

Thank you for your review Steven! Please reach out to us at any time if there is a specific feature you are looking to learn more about. Our training team would be happy to assist.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Transitional Issues

Reviewed 5 years ago

Since RentManager upgraded us to "Premium" support - we have had a higher success rate. Casey has been amazing and VERY responsive. Britany has also been extremely helpful. A comparable feature request was finally successfully completed. We are hoping that we do not have to change companies, but rather, RentManager assists us to be 100% functional for our customer needs. To date, we have lost 18 homes due to technical issues with our software (email, etc). This is a significant and irreparable loss. I communicated these concerns with Casey and he did his very best to advocate for us in updates to the email information, report functionality, reconciliations and more.

Pros

Provides us with tools to manage effectively. Allows for reports, letters, media, and more to be used.

Cons

Transitioning from RentManager Xi has been a nightmare. Marketing formats 100% changed. Owner information lost in the transition (and more) Not all Technical support staff on "ground floor" calls were knowledgeable enough to answer questions - some even answering questions/providing information that was incorrect (costing hours of time/money/loss of owners) API information to Zillow is delayed longer than 3 days or more before being able to be seen on their site. Low/Zero response to new function requests - even though they provide a way to submit - response is zero. Medium Response to comparable feature from Xi request - WITH

Vendor response

Hi Kristi, Thank you for your feedback. We are happy to hear that Casey, your Premium Support Representative, has been able to help solve some of the issues you have expressed. We apologize for any inconvenience during your conversion to RM12. This feedback as well as all notes from your interactions with Casey have been sent to upper management to review as we continually strive provide the best service to our customers. We would also like to speak with you further. We will have our Sales and Account Manager reach out to you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rent Manager is a great product.

Reviewed 2 months ago

Excellent!

Pros

We have been using RM since 2007. We moved to the online version in 2018 and haven't looked back. This allowed us to move all of our accounting into RM instead of using a separate accounting program we had been. The features and updates keep it working better all the time. Tech support is the best. So easy to access and, on the rare occasion they don't know the answer, they will find it.

Cons

I wish there was a payroll integration. It would be extremely convenient, but it is definitely not a deal breaker.

Vendor response

Thank you for your review Alicia!

Rent Manager FAQs and common questions

Q. What type of pricing plans does Rent Manager offer?

Rent Manager has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Rent Manager?

Rent Manager has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Rent Manager support?

Rent Manager supports the following languages:
English


Q. Does Rent Manager support mobile devices?

Rent Manager supports the following devices:
Android, iPad, iPhone


Q. Does Rent Manager offer an API?

Yes, Rent Manager has an API available for use.


Q. What other apps does Rent Manager integrate with?

Rent Manager integrates with the following applications:
BeanworksAP, AvidXchange, Zego, Birdeye


Q. What level of support does Rent Manager offer?

Rent Manager offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base

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