Rent Manager Pricing, Features, Reviews & Alternatives

Rent Manager

Real estate property management

4.37/5 (202 reviews)

Rent Manager overview

What is Rent Manager?

Rent Manager is an advanced property management solution designed to help businesses of all sizes to manage every facet of their unique operation from leasing to maintenance, accounting to marketing, and more. The solution enables users to manage their portfolio through features including a property management database, contact management, a fully-integrated accounting system, and an open API portal for further customization. Rent Manager also offers custom websites with seamless integration and electronic payment processing, and provides mobile applications for managing a variety of tasks while on the go.

With Rent Manager, users can manage all their business’ finances in one place using the fully-integrated accounting system which includes hundreds of built-in reports. Whether managing a single community, or hundreds of properties, users can track and manage all payables (including bills, invoices, vendor info, budgets, and checks), automatically reconcile bank statements, accept electronic payments from tenants, track costs and expenses for jobs, and more. Rent Manager includes online portal tools that provide prospects, tenants and owners with access to real-time information and transaction records, and enable users to sign leases, create service requests, collect payments and contributions using ePay from anywhere, at any time. Tools for work order management enable users to create, manage, and resolve service issues or manage inspections to ensure properties are in good shape and running smoothly.

Rent Manager also offers custom website design and development services to provide businesses with custom-built websites which integrate seamlessly with Rent Manager. Through the website, users can post, update, and remove vacancies; accept online payments and applications, manage work orders, and provide owners with access to all their financial information, contributions, and more. All custom websites are built to be mobile-friendly through responsive designs for anytime, anywhere access.
www.rentmanager.com

Pricing

Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Rent Manager screenshot: Track and manage tenant invoices, and access everything including bills, vendor info, invoices, budgets, checks, and moreRent Manager Property Management SoftwareRent Manager screenshot: Create property, tenant, prospect, owner, vendor and unit reports using the report writer to get a clear understanding of property operationsRent Manager screenshot: Rent Manager will automatically pre-reconcile bank statements against the bank registerRent Manager screenshot: Create and setup different management fee structures for each propertyRent Manager screenshot: The integrated accounting system ensures that all transactions are entered automatically, keeping all general ledger journals, worksheets, statements, and accounts up to dateRent Manager screenshot: Rent manager allows users to create a custom chart of accounts, or use the sample chart providedRent Manager screenshot: Electronically handle tenant payments, owner contributions and distributions, and vendor bills in real timeRent Manager screenshot: rmPayment allows Rent Manager Online (RMO) users to take payments and view transaction histories straight from their Android or iOS device
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Rent Manager user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.2
  4.1
  4.4
Ginger S.

A great software team!!! We love the versatility!

Used daily for 2+ years
Reviewed 2018-04-23
Review Source: Capterra

Prior to Rent Manager we used Yardi for 17 years until they became too expensive and no longer catered to a small company base. This is so much better! Rent Manager listens to their customers. We couldn’t be happier!

Pros
The online RM12 version gives us the versatility of a complete accounting program (minus payroll of course) that allows small employers with mixed portfolios to use a single product. Outside Payroll options work great for us. The Rent Manager team is constantly listening to their customer base and makes product use seamless with a great support staff! We are a small locally owned property management firm with commercial, residential and self-storage rentals and have used the Rent Manager program since 2011. We currently manage 15 sets of books that include around 30 properties. The software allows us to set up each property based on its own rental type and each user can be restricted based on need. We love the user friendliness, training options and the program options available

Cons
We have not found a major con with this program. The development team tries to work with all parameters to find a work-a-round if not an immediate fix.

Response from London Computer Systems


Thank you so much for your review Ginger!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tonya J.

Rent Manager

Used daily for 2+ years
Reviewed 2019-08-12
Review Source: Capterra

The support Rent Manager overs is outstanding. They offer so many ways for you to train or trouble shoot with their software.

Pros
Ease of use. Versatility. New features regularly. Product support.

Cons
The screens are very generic in appearance. The software could be more visually appealing

Response from London Computer Systems


Hi Tonya, Thank you for your review! Our product support team really appreciates the shout out as well. If you are looking to customize tabs or reports, I highly recommend checking out Rent Manager University or the Help File (F1) to see how you can customize the look of the software.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kristi T.

Transitional Issues

Used occasionally for 2+ years
Reviewed 2017-12-14
Review Source: Software Advice

Since RentManager upgraded us to "Premium" support - we have had a higher success rate. Casey has been amazing and VERY responsive. Britany has also been extremely helpful. A comparable feature request was finally successfully completed. We are hoping that we do not have to change companies, but rather, RentManager assists us to be 100% functional for our customer needs. To date, we have lost 18 homes due to technical issues with our software (email, etc). This is a significant and irreparable loss. I communicated these concerns with Casey and he did his very best to advocate for us in updates to the email information, report functionality, reconciliations and more.

Pros
Provides us with tools to manage effectively. Allows for reports, letters, media, and more to be used.

Cons
Transitioning from RentManager Xi has been a nightmare. Marketing formats 100% changed. Owner information lost in the transition (and more) Not all Technical support staff on "ground floor" calls were knowledgeable enough to answer questions - some even answering questions/providing information that was incorrect (costing hours of time/money/loss of owners) API information to Zillow is delayed longer than 3 days or more before being able to be seen on their site. Low/Zero response to new function requests - even though they provide a way to submit - response is zero. Medium Response to comparable feature from Xi request - WITH

Response from Kari


Hi Kristi,
Thank you for your feedback. We are happy to hear that Casey, your Premium Support Representative, has been able to help solve some of the issues you have expressed. We apologize for any inconvenience during your conversion to RM12. This feedback as well as all notes from your interactions with Casey have been sent to upper management to review as we continually strive provide the best service to our customers. We would also like to speak with you further. We will have our Sales and Account Manager reach out to you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Marcia M.

Rent Manager is FANTASTIC to work with

Used daily for 2+ years
Reviewed 2019-08-01
Review Source: Capterra

We are a property management company. This software is excellent in all ways. So easy to use, we switched from Quick Books to Rent Manager.

Pros
This is the easiest software to use even with multiple company names. Financial statements are so easy for our accountant to do our taxes with. LOVE IT !!!

Cons
There is nothing I don't like about it. Except maybe because it logs you out so often and you have to re-login often

Response from London Computer Systems


Hi Marcia,

Thank you for your review! We're glad to hear you are enjoying Rent Manager. For security purposes, we do enforce a log out after a while of inactivity. If this begins to become an issue, please contact our support team and we can help you look into this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anne J.

Best Customer Service in the industry

Used daily for 2+ years
Reviewed 2019-07-24
Review Source: Capterra

I had the misfortune of having to deal with another company that is a competitor of RM. I must say that after that fiasco I am even more impressed with the outstanding customer service you get with Rent Manager . The staff of customer service representatives is the best I have ever dealt with. They are always cheerful, knowledgeable, and so very helpful. I love Rent Manager.

Pros
I have used RM since 2008. This product is easy to use and makes property management easy and efficient.

Cons
The product has so many functions that it takes a while to learn them all. The yearly conference is an awesome place to learn all the functions of this amazing software. Plus it is fun.

Response from London Computer Systems


Hi Anne,
Thank you so much for your review. We love working with your team as well and we hope to see you all again at RMUC this year!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rent Manager pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Rent Manager offers several pricing options including standalone solutions and an online version which can be tailored to each business. Contact Rent Manager for detailed pricing information.

Rent Manager features

API
Accounting
Activity Dashboard
Billing & Invoicing
Contact Management
Document Management
Document Storage
Financial Management
Maintenance Management
Payment Processing
Portfolio Management
Reporting & Statistics
Search/Filter
Tenant Tracking
Third Party Integrations
Website Management

Alerts/Notifications (101 other apps)
Data Import/Export (66 other apps)
Lead Management (67 other apps)
Reporting/Analytics (70 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Rent Manager

Key features of Rent Manager

  • Expense management
  • Insurance management
  • Landlord database
  • Late fee calculation
  • Lease management
  • Maintenance management
  • Rent tracking
  • Tax management
  • Tenant database
  • Vacancy tracking
  • Residential properties
  • Commercial properties
  • Payment processing
  • Tenant portal
  • Owner portal
  • Credit check
  • Enterprise accounting
  • VoIP phone integration
  • Online portal tools
  • Mobile applications
  • Open API
  • Electronic payments
  • Built-in reports
  • Work order management
  • Website integration
  • Mobile applications
  • Electronic payment processing
  • Issue management
  • Report automation
  • eChecks
  • Phone broadcast
  • 2-way sms text messaging
  • Virtual post office
  • Prospect manager
  • Commercial module
  • Loan manager
  • Metered utilities
View All Features

Benefits

Rent Manager is a fully integrated property management, accounting, contact manager, and facility maintenance software suite that enables users to manage all types of properties.

Configure the platform to specific needs and individual user requirements, and customize multiple aspects including how reports and documents are generated, how the interface looks, as well as which information is displayed on a user-by-user basis.

The fully-integrated accounting system enables users to track every aspect of their business’ finances—whether they manage a single community or hundreds of properties.

Rent Manager helps reduce the time spent on routine tasks by streamlining daily activities, allowing users to invest more time in growing their business.

Rent Manager provides over 250 built-in reports designed to help users answer important questions about their operations, from the financial status of their portfolio to services issues, vacancies, rent roll, leasing, and more.