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TenantCloud vs RentRedi Comparison

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Overview

Category Leaders

TenantCloud is a rental property accounting & management software with landlord & tenant portals to manage rent collection...

RentRedi is a property management software that helps landlords process rent payments, screen applicants, capture eSignatures,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

19.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

72

41

13

6

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.8

5

4

3

2

1

15

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

This is easy to use and I like the help videos/articles I can send my tenants to help with onboarding.
So far, my experience with TC has been great. I enjoy using the platform and have recommended it to several other investors.
Overall, I appreciate that someone was able to work with me through issues with my setup. The price is extremely competitive and the platform is very user friendly.

Pros

The customer service is outstanding. I cannot say enough about how great their customer support team has been.
I love using the software because the customer service is very good. If I have a problem they resolve it pretty quickly.
They typically only use and suggest pretty great things so I figured I would try. The program is fairly in depth and can do pretty much anything you want it to.

Cons

TOld all my fellow tenants about my experience, and feel bad for my landlord for signing up with this turkey.
I'm back to paying by check, so the poor guy now has to keep track of who pays by check and who pay by TC.
My biggest problem is not being able to sync with a bank account, forcing to enter all bank transactions manually.

Cons

On occasion I have to search the site to find the information I need. If I have trouble, I simply chat or call a rep at RentRedi.
The tenant payment options are really painful to manage and working with support didn't fix this. The $1 ACH fee is not okay to past to the tenants, that is why I left and started using TenantCloud.
I was frustrated with management fired them and now adding a forum that was foreign was difficult, but this team at Rentredi made any obstacles measurable.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features70
  • ACH Payment Processing
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Advertising Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Application Access Control
  • Application Management
  • Background Screening
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Categorization/Grouping
  • Chat/Messaging
  • Commercial Property Management
  • Contact Database
  • Contact Management
  • Credit Check
  • Customer Database
  • Customizable Categories
  • Customizable Templates
  • Data Import/Export
  • Deadline Management
  • Digital Signature
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Equipment Maintenance
  • Equipment Tracking
  • Expense Tracking
  • Faculty/Staff Management
  • File Management
  • Financial Management
  • Financial Reporting
  • Historical Reporting
  • Historical Trend Analysis
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Multimedia Support
  • Online Payments
  • Owner Portal
  • Partial Payments
  • Payment Processing
  • Payments Disbursement
  • Personalization
  • Portfolio Management
  • Prioritization
  • Progress Tracking
  • Property Database
  • Purchasing & Receiving
  • Push Notifications
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings / Reviews
  • Receipt Management
  • Records Management
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Request Assignment
  • Residential Properties
  • SOAP notes
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Task Management
  • Task Progress Tracking
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Timeline Management
  • To-Do List
  • Transaction History
  • Transaction Monitoring
  • Two-Factor Authentication
  • User Management
  • Vacancy Management
  • Website Management
  • Widgets
  • Work Order Management
  • Total features61
  • ACH Payment Processing
  • Accounting
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Advertising Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Application Access Control
  • Application Management
  • Background Screening
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Categorization/Grouping
  • Chat/Messaging
  • Commercial Property Management
  • Contact Database
  • Contact Management
  • Credit Check
  • Customer Database
  • Customizable Categories
  • Customizable Templates
  • Data Import/Export
  • Deadline Management
  • Digital Signature
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Equipment Maintenance
  • Equipment Tracking
  • Expense Tracking
  • Faculty/Staff Management
  • File Management
  • Financial Management
  • Financial Reporting
  • Historical Reporting
  • Historical Trend Analysis
  • Insurance Management
  • Invoice Management
  • Late Fee Calculation
  • Lead Management
  • Lease Management
  • Lease Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Multimedia Support
  • Online Payments
  • Owner Portal
  • Partial Payments
  • Payment Processing
  • Payments Disbursement
  • Personalization
  • Portfolio Management
  • Prioritization
  • Progress Tracking
  • Property Database
  • Purchasing & Receiving
  • Push Notifications
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings / Reviews
  • Receipt Management
  • Records Management
  • Recurring/Subscription Billing
  • Reminders
  • Rent Tracking
  • Reporting & Statistics
  • Request Assignment
  • Residential Properties
  • SOAP notes
  • Search/Filter
  • Self Service Portal
  • Status Tracking
  • Task Management
  • Task Progress Tracking
  • Tax Management
  • Template Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Timeline Management
  • To-Do List
  • Transaction History
  • Transaction Monitoring
  • Two-Factor Authentication
  • User Management
  • Vacancy Management
  • Website Management
  • Widgets
  • Work Order Management

Integrations

  • Total integrations2
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop
  • Total integrations1
  • BombBomb
  • BoomTown
  • Brokermint
  • Contactually
  • DocuSign
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • LionDesk
  • Mailchimp
  • Microsoft Excel
  • Microsoft Outlook
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Xero
  • Zapier
  • dotloop

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

RentRedi logo

RentRedi

Great product but lacking in some key areas

Reviewed 3 months ago

It was great working with them they just have too much work to do before it is as useful as TenantCloud

Pros

It is very easy to setup and has great customer support. The notification template is helpful to send quick messages to all tenants in a building!

Cons

The tenant payment options are really painful to manage and working with support didn't fix this. The $1 ACH fee is not okay to past to the tenants, that is why I left and started using TenantCloud. T

TenantCloud vs. RentRedi

See how TenantCloud and RentRedi stack up against each other by comparing features, pricing, ratings, integrations, security & more.