Exercise.com vs Gym Assistant

WPS Office

QuickBooks Online

Jobber

WPS Office is a file sharing and productivity suite designed to help businesses of all sizes create, edit, and share presentations, documents, and spreadsheets with clients or team members.

QuickBooks Online is an all-in-one online business software designed to help manage business finances. The platform is built to scale businesses, unlocking insights and providing the functionality of a larger team, all on one integrated platform.

Jobber is field service management software that helps home service businesses stay organized and deliver great customer experiences. With AI tools like Jobber Copilot and automated marketing features, teams can manage more work while delivering five-star service.

Owner President

Compliance: Implementation of SMS 10DLC federal requirements was slow. When I raised the unlimited texting not working within the system—a problem that should have been addressed almost a year prior—they failed to inform me until the system failed entirely. While the platform promotes many features, the fundamentals needed to run my small Pilates studio were never reliably delivered. As I try to find a better solution, I have been GHOSTED by customer support.

Owner

In 8 months of using the platform,  I had over 10+ issuses from customers not being able to access their profiles.

Admin Assistant

The platform is very customizable with many options to set up your services and offers that best fits your needs, and their customer service is incredibly helpful during the onboarding process!

I feel very grateful for your patience, responsiveness and help to gradually get my business set up exactly how I want it to be.

Exercise.com is the all-in-one platform for personal training businesses and fitness professionals managing high client volume. Automate scheduling, billing, and workout delivery—all in custom-branded fitness apps. Scale your business across trainers, locations, or online coaching.

Access Controls/Permissions

Accounting

Activities Booking

Activity Dashboard

Activity Tracking

Address Book

Alerts/Notifications

Application Management

Appointment Management

Appointment Scheduling

Attendance Management

Attendance Tracking

Automated Scheduling

Availability Management

Billing & Invoicing

Booking Management

Booking Notes

Business Process Automation

Calendar Management

Calendar/Reminder System

Calendar Sync

Chat/Messaging

Class Management

Class Registration

Class Scheduling

Client Database

Client Management

Client Portal

Client Profiles

Collaboration Tools

Color Codes/Icons

Commenting/Notes

Communication Management

Community Management

Confirmations/Reminders

Contact Management

Contract/License Management

Credit Card Processing

Customer Accounts

Customer Database

Customer Engagement

Customer History

Customer Support

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Discount Management

Drag & Drop

Dues Management

eCommerce Management

Electronic Payments

Email Campaign Management

Email Management

Email Marketing

Email Reminders

Email Templates

Employee Database

Employee Management

Employee Portal

Employee Profiles

Employee Scheduling

Engagement Tracking

Enrollments/Onboarding

Event Calendar

Event Management

Event Scheduling

Exercise Library

Facility Scheduling

Financial Management

Fitness Assessments

Fitness Performance Tracking

Fitness Plan

For Gyms

For Martial Arts

For Yoga/Pilates Studios

Gamification

Goal Setting/Tracking

Group Reservations

Group Scheduling

Health Coaching

Health Monitoring

Health Risk Assessment

Hybrid Trainer

Incentive Management

In-person Trainer

Instructor Management

Inventory Management

Invoice Management

Lead Generation

Lead Management

Marketing Automation

Member Accounts

Member Communication

Member Database

Member Directory

Reviewers indicate that Exercise.com is a significant investment, and some users say it feels pricey compared to alternatives. However, many feel the features and time-saving benefits justify the cost. Some reviewers feel the price is high for small businesses, and some users report wishing for more flexible pricing options.

Value for money

By industry, Exercise.com reviewers are most commonly professionals in health, wellness and fitness (77%). The most frequent use case for Exercise.com cited by reviewers is personal trainer (51% of reviewers).

Proprietary

Exercise.com

Web-based

iPad

Android

iPhone

Windows

Linux

Mindbody

ABC Trainerize

TrueCoach

Virtuagym

PushPress

PTminder

Everfit

My PT Hub

PT Distinction

ABC Glofox

Zen Planner

FitSW

WellnessLiving

Gymdesk

Basic

As a new customer very refreshing to have a business that responds promptly answers all the questions in the timely manner and it's helpful in allowing us to determine the best options for what our service would need at our two gym locations.

Manager

Exercise.com provides an all-in-one platform that makes it easy to manage clients, programming, billing, scheduling, and communication in one place.

I started with Exercise because I needed an integrated access management connection to the member management system.

Personal trainer

I was looking for customer support for my number one goal, ease-of-use, and the ability to build and scale my app.

I'm a bit worried that the finished app will not be intuitive or easy for clients to use in terms of finding workouts that fit their needs quickly.

Owner and Head Trainer

It's support staff does a great job with follow-up and provides a more customized/unique platform for gyms that competitors do not provide.  

Performance Coach

I like that trainers can add in videos demonstrating the exercises and can include a rest timer on higher intensity workouts.

Owner Operator

Overall, so far it has really helped my online practice and helps me deliver my plans and programs easily to my clients.

Owner and Personal Trainer

Now we use the software to book for classes, personal training, massage, physical therapy, facials etc.

HEATH RESERCHER

it's seamless integration of workout creation, client management, and progress tracking in one place.

Operations Manager

It feels like a product that is still finding its stride and is not as visually appealing for customers as many of the other interfaces they see on a daily basis or as other fitness apps often are.

There has been confusion for some parents on the registration process but most of that comes from user error. If there was a way to have registration lead to a breakdown / tutorial on how to use the app, that would help parents a lot.

It is pretty intuitive I guess however it has been really helpful for [sensitive content hidden] to walk me through things that I was not able to quickly figure out on my own.

Additionally, some advanced customization options may require more technical knowledge. While the platform is comprehensive, it can be overwhelming for those just starting out.

Clients only need to use one single app rather than multiple apps for scheduling, billing, and training.

Co-Founder

Very positive, and hopefully continuing to move forward as the tech develops and requirements grow for fitness businesses to serve their clients.

There's been someone available at any time of the day outside of onboarding meetings to get any technical issues solved quickly and any bigger system errors have been dealt with and solved with urgency.

Only thing I could say is that it doesn't directly integrate with Wix but with the sub links used it should make everything seamless.

Head of Business Operations

Sometimes when we do attempt to use a feature, it doesn't work the way we would expect it to work.

Director of Performance

I like that it is all encompassing for communication, payments, workouts, and client database.

Her initiative and commitment to making sure everything runs smoothly are unmatched. If you’re looking for someone who truly takes ownership and brings a high level of professionalism to client success, Sage is it.

The process of setting up thebtechnical side of the app wasn't fun, but it was the process not exercise.com.

There aren't a lot of apps that I am able to integrate into my platform and the products tools are very limited.

Owner and Clinic Director

I do think the scheduling process could be a little smoother, and the communication side of the software is still a bit antiquated.

Head Fitness Coach

I wasn’t aware going into this how much outside work was going to have to happen and how long it would take to verify my business with all these outside services, but Sage helped guide me through it all!

PT, DPT, CEO and Head Coach

This was a big step for me to take and switch my business over, but they have been there every step of the way to help me with troubleshooting and staying on track.

The Dashboard never produced correct information—a red flag from day one.

Strength and Conditioning

He makes hisself available and follows up to ensure we are on the same page and can progress forward efficiently.

It was really hard to get things moving in the app development process with the DUNS protocol.  

They are always quick with responses and troubleshoots regarding maintenance and making sure we are up to date with every update.

The group feature is very confusing with assigning certain programs to certain members.

Strength and conditioning coach

Doug was very helpful, informative, and insightful in guiding us through program development and strategies to improve our approach to hybrid training.

Inputing 1RM with clients doesn’t transfer to client measurements.

She is A-mazing and consistently handles off the wall requests from us with quick responses and a patient ear for our problems.  

Customer support: Issues take months to address with little to no resolution.

I wish there was a way for us to pay someone, that was dedicated to our site to set everything up for us.

Chiropractor

Had some trouble communicating with the technical onboarding team and going through the process of getting the apps approved by google and apple.

Even though my manager, Abbie has been vacationing (as have I), she has still gone above and beyond sending videos explaining various tasks.

President

She was able to take the time to listen to our every needs and really develop solutions to the best of her ability.

Director of Athletic Development

Met a majority of our business needs with client management, booking, staff management, attendance record, billing, etc.

Education is super important for business owners, and I believe each owner should know how to operate their back end systems.

Women's Fitness Specialist

I would like to see more customization features considering the annual cost is not inexpensive.

Exercise.com vs Gym Assistant Comparison (2026)

Exercise.com

Gym Assistant

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives