Exercise.com Pricing, Features, Reviews & Comparison of Alternatives

Exercise.com

Fitness business management for gyms and fitness centers

4.63/5 (19 reviews)

Exercise.com overview

What is Exercise.com?

Exercise.com is a web-based fitness business management solution for gyms and fitness professionals, which provides tools for workout creation, client management, fitness assessment management, and more. The all-in-one solution is designed to help users manage their fitness business from anywhere and track client progress and performance in real time. Features of the platform include a workout creator, workout logging, assessments, facility management, eCommerce management, marketing integrations, performance reporting, and more.

With Exercise.com’s business management tools, gym owners and staff can schedule facilities and employees within the calendar tool, view upcoming client bookings for classes or one-to-one sessions, schedule new classes and appointments, bill clients for memberships or single sessions, and sell workout plans or training programs online using the eCommerce functionality. Exercise.com also allows trainers to create personalized workout plans for their clients using pre-built videos, instructions, and images. Performance can also be tracked with reports and statistics such as number of workouts, activity levels, PRs, weight over time, and more for each individual client. Gyms can create their own custom mobile apps for Android and iOS within Exercise.com, which clients can use to access training plans and log their activity.
www.exercise.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Exercise.com screenshot: Exercise.com business dashboard Purchased Plan OverviewExercise.com screenshot: Exercise.com online class bookingExercise.com screenshot: Exercise.com revenue tracking

Exercise.com reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  4.5
  4.8
David Bolduc

Exercise.com is the way to Go!

Used daily for less than 6 months
Reviewed 2020-07-02
Review Source: Capterra

Exercise.com and its support team go above and beyond when it comes to customer service, customizing its platform to fit individual business needs, and taking actions to ensure the success of its customers. As a Fitness Business Owner its is comforting and refreshing to see that there is someone that answers your questions and responds to any concerns you may have in reasonable time frame. They have made having the dream of owning a platform that supports our members and business model a reality!

Pros
Its ability to be customized and tailored toward my fitness model and business needs.

Cons
Scheduling is a little off from the desktop version to the App but the support staff is great with assisting to clean it up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Fred Andersen

Great Customer Support

Used daily for less than 6 months
Reviewed 2020-07-21
Review Source: Capterra

Pros
I'm new to Exercise.com and I had some trouble navigating at first. There is so much you can do with this platform that it can be overwhelming. I put in a request for help with an immediate concern and I was shocked to receive a near immediate response from their support team member [SENSITIVE CONTENT HIDDEN]. She was very helpful and great to talk to. She helped remediate my concerns along with others. Two weeks on exercise.com and so far so good...

Cons
There's some glitches in the program, but they don't result in data loss and the support team is wicked eager to help and remediate any concerns you have. Thanks [SENSITIVE CONTENT HIDDEN]!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Alex Gallagher

Best support around and very flexible to meet our needs

Used daily for 1-2 years
Reviewed 2020-08-31
Review Source: Capterra

Pros
The customer support is great. They are agile and work with their customers to make the platform work in many different ways. [SENSITIVE CONTENT HIDDEN] has been so helpful handling all our requests for features and advising us on how to maximize our use of the platform. They are constantly updating things to make it even better.

Cons
The reporting could be better. I'm a data person and want to be able to see very clearly what's happening in an excel file all in one place. They are very willing to make customized things for you though. Just be nice to your support people and they will do whatever they can to help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Anonymous

Bad from beggining to the end

Used occasionally for less than 6 months
Reviewed 2019-05-21
Review Source: Capterra

Bad product, bad customer service, very bad experience, just lose my money.

Pros
The idea is good, but seems they are not ready to offer such a service.

Cons
I had many issues from the very beggining, they didnt care. The only thing they wanted is to cash my money. That's it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

Minimize review

Conor Finn

Fantastic software and service

Used daily for 1-2 years
Reviewed 2020-07-09
Review Source: Capterra

Pros
Fantastic software and service. We've tried almost all alternatives in this space and none have come close to offering all that exercise.com do in terms of business management tools, training plan software, assessment and scheduling functionality. Their customer success team is also exceptional. Would highly recommend!

Cons
Dislike next to nothing about this software. The client app could be slightly more visually appealing but the functionaility and features more than make up for any shortcomings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Exercise.com pricing

Pricing options
Subscription
View Pricing Plans

Contact Exercise.com for pricing information.

Exercise.com features

Attendance Tracking
Automated Scheduling
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Customizable Branding
Electronic Payments
Event Management
POS
Website Integration

Activity Dashboard (66 other apps)
Attendance Management (72 other apps)
Automatic Notifications (54 other apps)
Credit Card Processing (48 other apps)
Customer Database (47 other apps)
Event Scheduling (55 other apps)
Registration Management (72 other apps)
Reminders (46 other apps)
Reporting & Statistics (71 other apps)

Videos and tutorials

Additional information for Exercise.com

Key features of Exercise.com

  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Reminders
  • Appointment Scheduling
  • Calendar Sync
  • Class & Schedule Management
  • Client Database
  • Client Profiles
  • Communication Tools
  • Dues Management
  • Enrollments/Onboarding
  • Exercise Library
  • File Sharing
  • Fitness Assessments
  • Fitness Plan
  • Group Reservations
  • Member Portal
  • Membership Database
  • Membership Management
  • Mobile App
  • Nutrition Program
  • Online Booking
  • Online Bookings
  • Online Payments
  • Online Trainer
  • Payment Processing
  • Point of Sale (POS)
  • Purchasing
  • Real-time Scheduling
  • Recurring Appointments
  • Self Check-in/Check-out
  • Wellness Plans
View All Features