EZFacility vs Upper Hand

Mindbody

SportsEngine

TeamSideline.com

LeagueApps

RecTrac

Gladstone

Compare EZFacility and Upper Hand based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Daxko Operations

Complete operations software for member-based nonprofits - integrating programs, billing, and check-ins in one secure system.

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

WellnessLiving

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

Centralize and streamline your health or fitness club's operations with EZFacility's all-in-one scheduling and membership software.

Access Controls/Permissions

Accounting

Activity Management

Alerts/Notifications

Application Management

Appointment Management

Appointment Scheduling

Assignment Management

Attendance Management

Attendance Tracking

Automated Scheduling

Barcode/Ticket Scanning

Billing & Invoicing

Booking Management

Business Process Automation

Calendar Management

Calendar/Reminder System

Certification Tracking

Check-in/Check-out

Class Management

Class Registration

Class Scheduling

Client Management

Client Portal

Client Profiles

Communication Management

Contact Database

Contact Management

Contract/License Management

Credit Card Processing

Customer Accounts

Customer Database

Customizable Branding

Customizable Forms

Customizable Reports

Customizable Templates

Customization

Data Import/Export

Discount Management

Document Management

Document Storage

Drag & Drop

Dues Management

eCommerce Management

Electronic Payments

Email Campaign Management

Email Management

Email Marketing

Employee Management

Equipment Tracking

Event Calendar

Event Management

Event Scheduling

Event Tracking

Facility Management

Facility Scheduling

Financial Management

Fitness Assessments

Fitness Plan

For Gyms

Forms Management

For Yoga/Pilates Studios

Group Scheduling

In-Game Analytics

Instructor Management

Inventory Management

Invoice Management

League/Team Management

Marketing Automation

Member Accounts

Member Communication

Member Database

Member Directory

Member Portal

Membership Management

Membership Renewals

Member Types

Mobile Access

Mobile Alerts

Mobile App

Mobile Booking

Multi-Location

Online Booking

Online Payments

Online Registration

Payment Processing

Personalization

Point of Sale (POS)

Push Notifications

Real-Time Data

Real-Time Notifications

Recurring/Subscription Billing

Registration Management

Reminders

Rental Management

Reporting/Analytics

Reporting & Statistics

Scheduling

EZFacility

Web-based

iPhone

iPad

Android

Spring Starter Package

Sports Centre Manager

Changing members details from DD payments to card payments using 16 digit card number.

We have used EZ facility for 10+ years and it has been an effective programme to manage our schedules and invoice our hirers.

President

The absolute WORST is they told me AFTER I PAID that people can not use the forms from their cell phones.

Office Administrator

Ease of scheduling, has very robust reports and great customer service

Wellness/ Membership Director 

When a family comes in to sign up i know that we can connect them, but i dont like the fact that we have to create a whole new profile for them.

Assistant Director 

Also, when you pull a group that all registered online and lets say it is for 2022, when you export that group in the comments sections it shows comments from 2021,2020, 2019, and so forth for said client. When you pull a group for 2022, I only want to see comments from 2022 for that client.

Extremely positive and supportive services.

NOPE, they do not and CAN NOT offer that, on their "cutting edge" software!

We are very happy with the service which is why we have been with EZ for 10+ years.

Director

The self-service portal was an outstanding solution during COVID operations and we have continued to use it for program registrations and to publish a general schedule

You shouod offer a smaller package at less cost to small operations as us.

Secretary / Reception

Our business is always on busy mode and this system helps us to manage the customer in front of us without any long time of waiting which we love the most.

Can any legitimate business really think they can operate like this?

Owner, Director of Training

It can be maddening if you're trying to enter in a number of sales, or book multiple sessions, or pull up reports.

Owner 

The ability to schedule and put the clients in a schedule is the feature I like the most.

The barrier for switching to a different system is high for us since we don't have dedicated admin staff so we've stuck around for too long and paid too much.

Frequently, it just doesn't work. When you're trying to ring up or check in or schedule a customer and have to apologize for the software not working, it makes you look amateur.

Customer support will eventually fix errors on their end and will work with you over the phone to straighten things out.

Like everything else, it has a few things that could be improved, but the support team is always there to help and seems that they are always adding upgrades to fix the little things constantly.

Sometimes this software runs slow or you have to log out and log back in quite often.

The OLR I mentioned could have more options for separate registrations.

This options would be great for us, but the tutorial is not very informative.

This software is a game changer for Parks and Rec departments.

There are also way too many service outages.

Gym owner 

Needs to remind clients when they have to pay again.

Head Receptionist

One of the features I like most on this software is very easy easy to book classes and PT Sessions.

it specialist

Individual bookings were processed clearly, the software was intuitive to use.

Facilities Director

It is easy to schedule and move around items on the calendar.

Controller

Training is a little difficult for showing others how to use.

Scheduling, billing are easy to use and very beneficial for our facility.

It makes my tasks easier to do, easy for me to train my colleagues.

Manager 

Fortunately our business was growing at the same rate as our understanding of the software.

Finance Director

Ease to setting up groups and individual clients.

EZFacility makes my day easy going and to all of my colleagues.

We never hear any complaint or bad feedback about EZFacility.

Sports Club Manager

Not a problem once the user is used to it.

However, it has been a while since I personally contacted them.

Our clients are happy with the same as well.

Customer Service cum Receptionist

Owner & President

We actually thought we could replace several different software packages with this single package.

Easy to use, intuitive, detailed booking platform.

Head receptionist

It's fairly easy to learn for all levels of staff.

The features and functionality that were promised were very, very attractive.

Incredibly complex and not at all flexible.

Hub Leader

Any question or queries I've had have been fully  answered straight away.

There is very little I don't like about the system now that we are fully set up.

Bugs and Issues

Training and Learning Curve

Phone Support

Group Management

Customer Support

User Interface

Booking and Reservations

Reporting

Freelancers

Small Business

Large Enterprises

Mid-size Business

Jonas Software

Connecteam

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

Dash

DaySmart Recreation transforms the management of recreational organizations through its comprehensive cloud-based software. We empower sports facilities and parks & recreation agencies to stay ahead by streamlining their operations with one powerful solution. 

Upper Hand is the leading scheduling software for sports and fitness businesses. Let clients browse programs and availability online and book classes, lessons, training sessions, and more. Get paid how you want with customizable payment options, and eliminate double booking conflicts.

EZFacility vs Upper Hand Comparison (2026)

EZFacility

Upper Hand

Overview

Video & Screenshots

Pricing

User reviews

Key features

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