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EZFacility

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Web based gym & club management software for SMBs

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EZFacility Pricing, Features, Reviews and Alternatives

EZFacility product overview

Price starts from

149.95

Per month

What is EZFacility?

EZFacility is a web-based gym & fitness center management solution that allows clients to streamline their business operations, automate tasks and track payments. The software is suited for the needs of small and medium sized businesses, as well as for large enterprises. Some of its customers include Strive Fitness & Sports Training, Ontario Parks and Recreation, Factory of Champions, The Rink Training Centre, The Alaska Dome, Go Tennis, Every Body Balance, La Palestra and The Golf Lab.

Key benefits of using EZFacility

• EZFacility allows users to subscribe to the software on a “per user per month” basis.
• EZFacility's gym membership management feature allows clients to create membership plans, renewals, manage contracts and track active members.
• EZFacility consolidates all revenue sources in one place to track memberships, point of sales and packages efficiently.
• Facility and resource scheduling features eliminate the possibility of double bookings and provide real time status of assets and inventory.
• The software helps to improve efficiency of staff and trainers by automating scheduling, commissions, payroll reporting and tracking.
• EZFacility is certified with PCI DSS Level 1 certification which ensures the safety of customers' data.
• It is a web based solution and can be accessed through any internet connected device.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Phone Support

Training options

Webinars
Videos
Live Online
Documentation
In Person

EZFacility pricing information

Value for money

4.2

/5

123

Starting from

149.95

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

EZFacility features

Functionality

4.3

/5

123

Total features

97

9 categories

Most valued features by users

Attendance Tracking
Reporting & Statistics
Payment Processing
Billing & Invoicing
Calendar Management
Event Management
Electronic Payments
Membership Management

Functionality contenders

EZFacility users reviews

Overall Rating

4.5

/5

123

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.59/10
Rating distribution

5

4

3

2

1

72

39

9

1

2

Pros
The staff are very friendly and when then actually are able to help me, they are patient and try to answer all of my questions. The list of capabilities of the software is long and wonderful.
The ease of use and ability to understand. The teaching and preperation for understanding with the learning sessions in advance were a great help.
The accounting module is very detail and complete. The tech support is very friendly, helpful and professional, they resolve my issues promptly, and correctly - it is the best experiences I had with.
Cons
When trying to make changes to a group of reservations I often get error messages which makes you have to start from scratch- this can be very frustrating.
My only complaint with EZ is its inability to process invoices in a timely manner with hundreds of items contained within in a single invoice.
It is very difficult to teach new people how to use the software, and difficult to run the reports that I need to present to my bosses.

Overall rating contenders

JS
AvatarImg

Jan S.

Owner

Recreational Facilities and Services, 1-10 employees

Review source

Overall Rating

We transitioned to EZ Facility from ClubRunner. It has been a huge improvement

Reviewed a year ago

Transcript

Janet: I'm Janet, Owner and CEO, and I would give EZFacility five stars. For more reviews like this,...

DS
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Darren S.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Crew Club - Charities & EZFacility

Reviewed a year ago

Great service, very friendly approach from all staff, a produce that will be used day-to-day and will make a massive difference to our work, a very clear training process focusing on this areas that are importance to your needs.

Pros

It works for small & medium charities, the training sessions are very well delivered by experienced staff, having the sessions recorded is very helpful to reflect back on, the cost of the product is very competitive, the software is flexible, the option for a branded app that links to the software to very good, the team from sales to training to support have been great.

Cons

We are new to EZFacility and haven't found anything that we don't like about the system. As we start using it more we may find that they are options that would be good that are not included, but at this stage we are very happy.

Vendor response

Darren, thanks for taking the time to review EZFacility's software! It's great to hear how our personalised training sessions have helped set you up for success. Thank you from the entire EZFacility team for your partnership and trust. We look forward to working together for many years to come!

AO
AvatarImg

Aaron O.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Most Comprehensive and Accommodating Browser/Portal Based Software Solution for Any Size Gym

Reviewed 13 years ago

The Washington City Community Center in Washington City, Utah has been with EZ Facility since 2008 and have been consistently impressed by its abilities and functionality. It is an incredible system that has made me feel, as and operations manager over a 110,000 sq. ft facility, always in control and on top of my facility. In this industry those are feelings that are hard to come by. In particular,...

Pros

Browser/Portal/Cloud Computing- The software is not loaded on a computer or a server. You log on by simply connecting to the internet, opening your browser and logging on to EZFacility.com. All the different components of the software are fully integrated with one another. Employee Time Clock, Facility Schedule/Online Schedules, Customer Liability Waivers, Point of Sale Register Modules, Program/Group/Sport...

Cons

I would like to see more integration with Smart Phones with EZ Facility. Currently I can use EZ Facility with my Iphone, however, there remains room for the developers to optimize a mobile version of the software. I believe it is in development; however, it would be nice to have seen that sooner.

AC
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Angela C.

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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I work with EZ in membership, selling groups, items and packages, producing reports

Reviewed 6 years ago

Are we referring now to Capterra or EZ?

Pros

I love that interested parties can schedule and pay for groups on their own computer from home. I do not like that this creates a duplicate member when they do so. I like that you can send a receipt by email to member.

Cons

We have Youth Programs we prorate. Prorating in EZ is done manually, with a calculator, by staff which leaves room for error. When sending an email to members I cannot attach forms such as freeze or termination forms for someone who has already left the area. When selling memberships to a family of 7, it is very tedious having to enter the same emergency contact names and phone #s and billing information into all 7 EZprofiles. It would be nice to have a copy contact info for all of this. Then, If there happens to be an young adult child who wishes to pay his own membership, we could manually go in and edit that for him. Please offer this option to review again.

KS
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Kira S.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great - would be hard to switch to someone else because of their technical support. Invaluable!

Reviewed 7 years ago
Pros

The client profiles and accounts. Able to process payment easily and manage accounts. Accounting system is pretty straight forward and have usually found a solution to what we need.

Cons

Self Service. Would love to have it become more user friendly for our clients to be able to view their accounts, schedule privately, and have the overall appearance be more appealing for self service. Has been a reason I have looked at other products in the past.

Vendor response

Kira, thank you for sharing your feedback. We¿re grateful for the opportunity to provide great customer service to you and your business. We have recently deployed a new and improved Self Service. If you have a question regarding the updates, please contact our Support Team at 866.498.3279 ext. 3]. Thank you for your partnership. ¿ The EZFacility Team

JS
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Jan S.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Brilliant software - really flexible and also excellent value for money

Reviewed 7 years ago

We ran our class and rental timetable, used management reports to transfer information to our accounting package. We used the online booking system to allow customers to book onto classes and also used the phone app to do the same.

Pros

You can configure the software to do what ever you need it to do, it is very flexible. We have memberships, pay as you go and also sublets. The software can deal with all of it.

Cons

The staff find the interface a little clunky at times but it think that this is because we do not have credit card payments linked into the software and so have to do some things twice.

Vendor response

Jan, thank you for your kind words and recommendation. We are always happy to help our clients¿whenever or wherever they need us. We¿re grateful for the opportunity to serve you and your business.

EZFacility FAQs

Q. What type of pricing plans does EZFacility offer?

EZFacility has the following pricing plans:
Starting from: $149.95/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of EZFacility?

EZFacility has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does EZFacility support?

EZFacility supports the following languages:
English


Q. Does EZFacility support mobile devices?

EZFacility supports the following devices:
Android, iPad, iPhone


Q. Does EZFacility offer an API?

Yes, EZFacility has an API available for use.


Q. What other apps does EZFacility integrate with?

EZFacility integrates with the following applications:
Brivo Access, Smartwaiver, Trainingym


Q. What level of support does EZFacility offer?

EZFacility offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Phone Support

Related categories