ABC Glofox vs Gym Assistant

Acuity Scheduling

Mindbody

Zen Planner

GymMaster

ABC Ignite

Twin Oaks

Compare ABC Glofox and Gym Assistant based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

Daxko Operations

Complete operations software for member-based nonprofits - integrating programs, billing, and check-ins in one secure system.

WellnessLiving

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

ABC Glofox is the management software of choice for gym and fitness studio owners who want to save time, increase revenue and drive member retention.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Application Management

Appointment Management

Attendance Management

Attendance Tracking

Automated Scheduling

Availability Management

Billing & Invoicing

Booking Management

Calendar Management

Capacity Management

Class Management

Class Registration

Class Scheduling

Client Database

Client Management

Client Portal

Communication Management

Community Management

Confirmations/Reminders

Contract/License Management

Costume Management

Credit Card Processing

Customer Accounts

Customer Database

Customer Engagement

Customer History

Customizable Branding

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Discount Management

Dues Management

Electronic Payments

Email Campaign Management

Email Management

Email Marketing

Email Reminders

Email Templates

Employee Management

Enrollments/Onboarding

Event Calendar

Event Management

Event Scheduling

Facility Scheduling

Financial Reporting

Fitness Performance Tracking

Fitness Plan

For Dance Studios

For Gyms

For Martial Arts

For Yoga/Pilates Studios

Instructor Management

Inventory Management

Invoice Management

Lead Generation

Lead Management

Marketing Automation

Member Accounts

Member Communication

Member Database

Member Directory

Member Portal

Membership Management

Membership Renewals

Membership Signup

Member Types

Mobile Access

Mobile Alerts

Mobile App

Mobile Booking

Multi-Location

Online Booking

Online Payments

Online Registration

Parent Portal

Payment Processing

Point of Sale (POS)

Promotions Management

Push Notifications

Real-Time Reporting

Recurring Appointments

Recurring/Subscription Billing

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Search/Filter

Self Check-In/Check-Out

Self Service Portal

SMS Messaging

Social Media Integration

Staff Management

Staff Scheduling

Some reviewers appreciate the inclusion of custom branded apps and find ABC Glofox more affordable than some competitors, while some users report escalating costs, limited billing options, and price increases not matched by added value.

Value for money

The ABC Glofox integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.7 out of 5 for its integration with ABC Glofox) and Mailchimp (an email marketing product, 4.5).

Integrations

By industry, ABC Glofox reviewers are most commonly professionals in health, wellness and fitness (66%). The most frequent use case cited is membership management (58% of reviewers).

ABC Glofox

Web-based

iPad

Android

iPhone

Windows

Linux

Chromebook

Basic

I wish there was a way for monthly members to book more than 30 days in advance to prevent waitlists and frustration.

Co-founder

I've been trying to cancel my subscription as a gym and studio owner, and it took a month before I received a confirmation about cancelling my membership. Despite multiple emails, calls, and submitted tickets. Since then, I've ben trying to get my data migrated to a new system and am once again begin ghosted.

Owner

They do integrate with Kisi, but having to have members go to a separate app is not my favorite.

Owner, therapist, practitioner and instructor

October arrived and I’m not sure if the app had an update or what occurred but all the sudden without any change to the schedule/availability on my end and (in fact the back end shows my correct hours), clients can all the sudden book appointments well into the night all the way to 2 am.

Seamless onboarding and migration from.my old gym membership management system.

Automation and organization of leads and clients is excellent.

Now that I have finally gotten a hold of Customer success managers [sensitive content hidden], I have been able to have very productive meetings and correct a lot of inefficiencies and incorrect setups that were not correct during the onboarding process.

Very scalable solution for multiple locations.  

I understand that these things cost money, obviously. But we ended up switching to a platform that put the cost on the members in a fair and balanced way.

Director

It is very awkward and rather than giving suitable direction it tells potential clients that they are "Inelligible" to attend classes, which kills off the relationship before they have paid  for a class or turned up

Founder

operations manager

Also when creating staff. Upon deleting them, you can't use the same emails unless you change it again, despite it being deleted.

App showing 4 weeks in advance (as per settings), web portal showing 2 and half months in advance.

That they don't have their own access control.

University Intern

The reporting features of Gloflox helped with data-driven decision-making by offering insightful information about member engagement and attendance trends. Despite the fact that my experience with Gloflox was purely observational, it showed how well the program can handle gyms.

It appears that the contract primarily serves to protect GloFox from customer dissatisfaction and the implications of its practices.

Not being able to have a data capture pop up on my page, but I learnt it was due to my membership.

You will get someone from customer service to answer, but no one that can actually help with an issue.   If you end up needing to speak to a manager, you will never get a response.

I dont think glowfox is any different than any other company nowadays moving to automation

General Manager

I feel like there are some costs and features that aren't well explained in order to possible get extra add ons purchased.

The quarter ends in March, that is 6 months of non answers and no fixes and last week a new issue has arrived.

Businesses may adapt the platform to their own needs, including branding and member communication, thanks to the software's customization capabilities.

Professor of Exercise Science

Being in higher ed, we can get busy really fast once the semester has started, [sensitive content hidden] did a great job of checking in and making sure we have everything we need.

If you are ok with waiting 48 hours to fix any issues you have with your Glofox app, then you will be fine.  

So far pretty good, I am still getting the hang of using the system with customers as it does seem like you have to allow them to run into issues before everything works smoothly.

That I can’t edit payment dates for presale myself, we have to go through the technical team.

One major defect is that not all customers get emailed when pressing forgot password.

They will not refund unused paid months of their worthless service.   If all you want is software where people register and book themselves into classes then this will work for you.   If you want more out of your gym software management then this is not the product for you.

I wanted to take a moment to share my thoughts regarding my recent experience with GloFox. While I appreciate the friendly demeanor of the staff, I have unfortunately encountered significant challenges with support from both the staff and management.

Sports Therapist, Clinic Owner and PT

Research all your options as there are platforms for £10 a month that do the same.

My onboarding rep was not knowledgeable and frequently responded to my questions with “I’ll find out” and then to never provide a straight answer-

That I spent so much money on a platform that was unnecessary for my business and the company still decided to upsell what I didn’t need.

Then out of the blue, I was given a new rep who after I shared my concerns, apologized for the inconvenience but did no better besides offering up excuses why the answers are hard to come by.

Founder and CEO

Had a great on-boarding experience feeling supported throughout the entire process.[sensitive content hidden], my account manager, was helpful, insightful and provided great tips on how to use the system and get the most out of it.

The integrated payment processing solution from Gloflox makes billing simple and guarantees safe transactions.

I have had to call several clients to reschedule which doesn’t look good on a new business.

Gym Owner

I love that I can use one system to have my client list, book classes, take payments and manage memberships easily.

It's been really great so far and I haven't had any issues and would highly recommend it to anyone looking for a software.

sensitive content hidden] has been absolutely brilliant making sure the onboarding has been stress fress but thorough at the same time. When I've had question the response with video explanation - makes life much easier !

It is simple to manage memberships, plan lessons, and keep track of attendance thanks to its user-friendly layout and straightforward design.

I was sold at the start about the pre-sales ability within the system.

Personal Trainer

Its made my life so much easier from an organizational point of view and a professional point of view.

Director Owner

Online links for classes as I mentioned earlier.

The sales team tells you everything you want to hear boasting support, ease and profitability.

Some of the after-hours customer service reps are subpar.

They sold me broken equipment, charged me every month for services I didn’t use and continued to charge me after I canceled this service.

It started off as a negative one but now I’m fully onboarded it’s turned into a positive after all the help I received from Louise

Owner/ Teacher

I think the emails/ notes should be custom to your brand, not glofox, it's very confusing to receive an email with all the glofox branding but it's from my business.

Owner and CEO

They deactivated my entire business by accident, deleting all of my memberships and billing cycles.

Client Support

Onboarding

Email Response

Class and Course Management

Security and Access Control

Sales and Sign-Up

Bugs and Issues

Customer Support

Gym and Fitness Management

Problems with billing and fees

I pinged support on Jul 31st to request cancellation and they assured me our subscription was cancelled. And then like clock work, on our next billing cycle we were charged $1400.

62% of reviewers feel negative about Glofox’s membership charges. Some users report difficulties with managing memberships, such as being overcharged, having trouble canceling subscriptions, or encountering hidden fees. They mention issues with recurring billing, incorrect charges after cancellation, and a lack of transparency in pricing. Reviewers also highlight problems with membership management features, including database errors and complications with pausing or editing memberships. These challenges lead to confusion for both staff and clients and can result in lost trust and revenue.

ABC Glofox vs Gym Assistant Comparison (2026)

ABC Glofox

Gym Assistant

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives