ABC Glofox vs Gym Assistant

Mindbody

Daxko Operations

WellnessLiving

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

Complete operations software for member-based nonprofits - integrating programs, billing, and check-ins in one secure system.

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

Founder

I wanted to take a moment to share my thoughts regarding my recent experience with GloFox. While I appreciate the friendly demeanor of the staff, I have unfortunately encountered significant challenges with support from both the staff and management.

Owner

So I have some troubles with some of our customers that come from that platform

Business owner

The customer's service goes out of its way to help, and it is genuine support, be it software-related or financially related when my business was not so good for personal reasons.  

Customer service is also good and responsive when support is needed.

Powerful cloud based platform that provides your gym with innovative, all-in-one gym management software.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Application Management

Appointment Management

Attendance Management

Attendance Tracking

Automated Scheduling

Availability Management

Billing & Invoicing

Booking Management

Calendar Management

Capacity Management

Class Management

Class Registration

Class Scheduling

Client Database

Client Management

Client Portal

Communication Management

Community Management

Confirmations/Reminders

Contract/License Management

Costume Management

Credit Card Processing

Customer Accounts

Customer Database

Customer Engagement

Customer History

Customizable Branding

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Discount Management

Dues Management

Electronic Payments

Email Campaign Management

Email Management

Email Marketing

Email Reminders

Email Templates

Employee Management

Enrollments/Onboarding

Event Calendar

Event Management

Event Scheduling

Facility Scheduling

Financial Reporting

Fitness Performance Tracking

Fitness Plan

For Dance Studios

For Gyms

For Martial Arts

For Yoga/Pilates Studios

Instructor Management

Inventory Management

Invoice Management

Lead Generation

Lead Management

Marketing Automation

Member Accounts

Member Communication

Member Database

Member Directory

Member Portal

Membership Management

Membership Renewals

Membership Signup

Member Types

Mobile Access

Mobile Alerts

Mobile App

Mobile Booking

Multi-Location

Online Booking

Online Payments

Online Registration

Parent Portal

Payment Processing

Point of Sale (POS)

Promotions Management

Push Notifications

Real-Time Reporting

Recurring Appointments

Recurring/Subscription Billing

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Search/Filter

Self Check-In/Check-Out

Self Service Portal

SMS Messaging

Social Media Integration

Staff Management

Staff Scheduling

Reviewers indicate that ABC Glofox’s custom-branded apps add value, and some users say initial discounts make it more affordable. However, some reviewers feel costs escalate quickly, and they express concerns about unclear pricing and add-on fees.

Value for money

The ABC Glofox integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.7 out of 5 for its integration with ABC Glofox) and Mailchimp (an email marketing product, 4.5).

Integrations

By industry, ABC Glofox reviewers are most commonly professionals in health, wellness and fitness (66%). The most frequent use case for ABC Glofox cited by reviewers is membership management (59% of reviewers).

ABC Glofox

Web-based

iPad

Android

iPhone

Windows

Linux

Chromebook

Acuity Scheduling

Zen Planner

Vagaro

LegitFit

GymMaster

Wodify

bsport

PushPress

Virtuagym

Momence

TeamUp

Punchpass

TrueCoach

Mariana Tek

Exercise.com

Basic

Problematic membership management

I pinged support on Jul 31st to request cancellation and they assured me our subscription was cancelled. And then like clock work, on our next billing cycle we were charged $1400.

62% of reviewers feel negative about Glofox’s membership charges. Some users report difficulties with pausing or manually charging memberships, leading to extra administrative work. Reviewers indicate that glitches in membership management result in overcharges, unauthorized billing, and confusion among clients. Some users say hidden fees and lack of transparency cause distrust and dissatisfaction. Reviewers mention issues with subscription renewals, cancellation processes, and inaccurate billing cycles. Some users find that these problems negatively affect their client relationships and business reputation.

Frequent technical glitches

Owner, therapist, practitioner and instructor

The quarter ends in March, that is 6 months of non answers and no fixes and last week a new issue has arrived.

The system is glitchy, the calendar takes 24 hours to update which is completely pointless for quick business changes.

77% of reviewers feel negative about Glofox’s bugs and issues. Some users report persistent glitches and errors that disrupt their operations, such as slow system performance and calendar delays. Reviewers indicate that technical problems often take weeks or months to resolve, leading to frustration and lost productivity. Some users say unresolved issues impact their ability to manage memberships and daily tasks. Reviewers mention that integration bugs and incomplete reports are common, and support responses are slow. Some users find recurring technical problems hinder their business reliability.

Inconsistent payment handling

I had been planning to change from semi-annual to yearly payment, but my credit card was automatically billed before I had the chance (and without my consent.)

52% of reviewers feel negative about Glofox’s payment processing. Some users report frequent issues with payments being processed incorrectly, such as wrong dates, missing credits, and failed transactions. Reviewers indicate that clients often struggle to make payments, resulting in frustration and lost revenue. Some users say the software lacks flexibility for handling cash or check payments and does not provide consistent timelines for deposits. Reviewers mention confusion with credits and difficulties tracking payments. Some users find that these payment problems disrupt their business operations.

Professional branding benefits

Personal Trainer

Its made my life so much easier from an organizational point of view and a professional point of view.

95% of reviewers feel positive about Glofox’s professional use. Some users say the software gives their studio a polished, professional image that helps them stand out in their industry. Reviewers appreciate the ability to tailor the app to their brand, which they feel enhances credibility with clients. Some users report that the software combines organizational tools, like scheduling and accounting, making operations smoother. Reviewers indicate that the professional design is important for attracting and retaining members. Some users find the versatility and quality of the product valuable for their business.

Streamlined setup experience

Easy to set up at first, got all the functions I wanted for my business

89% of reviewers feel positive about Glofox’s setup process. Some users say the initial setup is straightforward and quick, allowing them to get their business running efficiently. Reviewers indicate that the backend setup is simple and easy to duplicate for basic functions. Some users report that customizing the app to fit their business needs is uncomplicated. Reviewers appreciate that once the system is set up, daily management requires minimal effort. Some users find the scalable setup beneficial for businesses with multiple locations, and they value the support provided during onboarding.

User-friendly navigation

Director

UI for Web & Mobile app is very easy to learn and use.

92% of reviewers feel positive about Glofox’s user interface. Some users say the interface is intuitive and visually appealing, making it easy to navigate. Reviewers appreciate that the layout simplifies daily routines and provides all necessary information at a glance. Some users report that the backend is user-friendly and fits seamlessly into their workflow. Reviewers indicate that the system is easy to learn, even for those with non-traditional business models. Some users find the interactive and attractive design enhances their overall experience.

Intuitive daily operations

Personal trainer 

The software is easy to use and self explanatory

98% of reviewers feel positive about Glofox’s ease of use. Some users say the software is simple to learn and navigate, making daily tasks effortless. Reviewers appreciate that the dashboard is clear and self-explanatory, which helps them manage their business efficiently. Some users report that the branded app is easy for both staff and members to use. Reviewers indicate that the straightforward interface reduces training time and confusion. Some users find that Glofox is easier to use than competing products, streamlining their workflow and saving time.

There are occasional glitches, especially when parents try to add multiple children to bookings, which can cause some confusion.

I wish there was a way for monthly members to book more than 30 days in advance to prevent waitlists and frustration.

Co-founder

I've been trying to cancel my subscription as a gym and studio owner, and it took a month before I received a confirmation about cancelling my membership. Despite multiple emails, calls, and submitted tickets. Since then, I've ben trying to get my data migrated to a new system and am once again begin ghosted.

It has helped me the overall running of the studio as it has saved me some time of the tasks I used to do manually.

They do integrate with Kisi, but having to have members go to a separate app is not my favorite.

October arrived and I’m not sure if the app had an update or what occurred but all the sudden without any change to the schedule/availability on my end and (in fact the back end shows my correct hours), clients can all the sudden book appointments well into the night all the way to 2 am.

Seamless onboarding and migration from.my old gym membership management system.

Automation and organization of leads and clients is excellent.

Now that I have finally gotten a hold of Customer success managers [sensitive content hidden], I have been able to have very productive meetings and correct a lot of inefficiencies and incorrect setups that were not correct during the onboarding process.

Very scalable solution for multiple locations.  

Their integration with Wellhub is not fully completed.

I understand that these things cost money, obviously. But we ended up switching to a platform that put the cost on the members in a fair and balanced way.

Scheduling and membership management work smoothly.

operations manager

Also when creating staff. Upon deleting them, you can't use the same emails unless you change it again, despite it being deleted.

App showing 4 weeks in advance (as per settings), web portal showing 2 and half months in advance.

That they don't have their own access control.

University Intern

The reporting features of Gloflox helped with data-driven decision-making by offering insightful information about member engagement and attendance trends. Despite the fact that my experience with Gloflox was purely observational, it showed how well the program can handle gyms.

It appears that the contract primarily serves to protect GloFox from customer dissatisfaction and the implications of its practices.

Not being able to have a data capture pop up on my page, but I learnt it was due to my membership.

You will get someone from customer service to answer, but no one that can actually help with an issue.   If you end up needing to speak to a manager, you will never get a response.

I dont think glowfox is any different than any other company nowadays moving to automation

General Manager

I feel like there are some costs and features that aren't well explained in order to possible get extra add ons purchased.

Businesses may adapt the platform to their own needs, including branding and member communication, thanks to the software's customization capabilities.

Professor of Exercise Science

Being in higher ed, we can get busy really fast once the semester has started, [sensitive content hidden] did a great job of checking in and making sure we have everything we need.

If you are ok with waiting 48 hours to fix any issues you have with your Glofox app, then you will be fine.  

So far pretty good, I am still getting the hang of using the system with customers as it does seem like you have to allow them to run into issues before everything works smoothly.

That I can’t edit payment dates for presale myself, we have to go through the technical team.

One major defect is that not all customers get emailed when pressing forgot password.

ABC Glofox vs Gym Assistant Comparison (2026)

ABC Glofox

Gym Assistant

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives