ABC Glofox vs Gym Assistant

Mindbody

WellnessLiving

Daxko Operations

Simplify scheduling, automate reminders and payments, and streamline your business management with Mindbody scheduling software. 

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

Complete operations software for member-based nonprofits - integrating programs, billing, and check-ins in one secure system.

Founder

I wanted to take a moment to share my thoughts regarding my recent experience with GloFox. While I appreciate the friendly demeanor of the staff, I have unfortunately encountered significant challenges with support from both the staff and management.

Owner

So I have some troubles with some of our customers that come from that platform

Business owner

The customer's service goes out of its way to help, and it is genuine support, be it software-related or financially related when my business was not so good for personal reasons.  

receptionist

It makes day to day operations much easier and saves our team a lot of time.

A powerful cloud based platform that provides your gym or fitness studio with innovative management software.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Application Management

Appointment Management

Attendance Management

Attendance Tracking

Automated Scheduling

Availability Management

Billing & Invoicing

Booking Management

Calendar Management

Capacity Management

Class Management

Class Registration

Class Scheduling

Client Database

Client Management

Client Portal

Communication Management

Community Management

Confirmations/Reminders

Contract/License Management

Costume Management

Credit Card Processing

Customer Accounts

Customer Database

Customer Engagement

Customer History

Customizable Branding

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Discount Management

Dues Management

Electronic Payments

Email Campaign Management

Email Management

Email Marketing

Email Reminders

Email Templates

Employee Management

Enrollments/Onboarding

Event Calendar

Event Management

Event Scheduling

Facility Scheduling

Financial Reporting

Fitness Performance Tracking

Fitness Plan

For Dance Studios

For Gyms

For Martial Arts

For Yoga/Pilates Studios

Instructor Management

Inventory Management

Invoice Management

Lead Generation

Lead Management

Marketing Automation

Member Accounts

Member Communication

Member Database

Member Directory

Member Portal

Membership Management

Membership Renewals

Membership Signup

Member Types

Mobile Access

Mobile Alerts

Mobile App

Mobile Booking

Multi-Location

Online Booking

Online Payments

Online Registration

Parent Portal

Payment Processing

Point of Sale (POS)

Promotions Management

Push Notifications

Real-Time Reporting

Recurring Appointments

Recurring/Subscription Billing

Registration Management

Reminders

Reporting/Analytics

Reporting & Statistics

Search/Filter

Self Check-In/Check-Out

Self Service Portal

SMS Messaging

Social Media Integration

Staff Management

Staff Scheduling

The ABC Glofox integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.7 out of 5 for its integration with ABC Glofox) and Mailchimp (an email marketing product, 4.5).

Integrations

By industry, ABC Glofox reviewers are most commonly professionals in health, wellness and fitness (66%). The most frequent use case for ABC Glofox cited by reviewers is membership management (59% of reviewers).

ABC Glofox

Web-based

iPad

Android

iPhone

Windows

Linux

Chromebook

Acuity Scheduling

Zen Planner

Vagaro

GymMaster

LegitFit

Wodify

TeamUp

Mariana Tek

Virtuagym

bsport

Momence

PushPress

TrueCoach

Punchpass

Exercise.com

Basic

Problems with billing and fees

I pinged support on Jul 31st to request cancellation and they assured me our subscription was cancelled. And then like clock work, on our next billing cycle we were charged $1400.

62% of reviewers feel negative about Glofox’s membership charges. Reviewers indicate difficulties with managing memberships, such as being overcharged, problems canceling subscriptions, and recurring billing errors. Some users say hidden fees and lack of transparency in charges create distrust. They report issues with membership management features, like inability to pause or manually adjust payments, and express frustration over being charged after cancellation or for services not received. Data breaches and billing mistakes have also caused loss of client trust.

Frequent technical glitches

Director

The system is also extremely slow and despite using different laptops, several browsers, PC and Mac and various internet connections, I get fobbed off that its an issue at my end. Yet when I reset filters it works straight away. But then slows down again very quickly afterwards.  

The system is glitchy, the calendar takes 24 hours to update which is completely pointless for quick business changes.

77% of reviewers feel negative about Glofox’s bugs and issues. Some users report experiencing persistent glitches, slow system performance, and frequent crashes on both desktop and mobile platforms. Reviewers indicate that technical problems can disrupt business operations, with issues like delayed calendar updates, incomplete reports, and malfunctioning integrations. They say support response times are often slow, and unresolved problems can last for weeks or months, leading to frustration and operational setbacks.

Unreliable payment handling

52% of reviewers feel negative about Glofox’s payment processing. Some users report problems with payments being processed incorrectly, such as clients being charged multiple times or on the wrong dates. Reviewers mention confusion around credits, missing payments, and inconsistent deposit timelines. They say technical issues can prevent clients from booking or accessing paid services, and that cash or alternative payment methods are not well supported. These payment problems have led to operational disruptions and client dissatisfaction.

Enhances business professionalism

95% of reviewers feel positive about Glofox’s professional use. Some users say the platform gives their business a polished, branded image that stands out from competitors. Reviewers appreciate that the software supports a variety of studio types, from personal training to yoga, and that it streamlines both administrative and client-facing processes. They find the ability to customize the app to their brand and the professional appearance of the interface valuable for attracting and retaining members, as well as improving their studio’s reputation.

Quick and simple setup

Personal Trainer

Easy to set up at first, got all the functions I wanted for my business

89% of reviewers feel positive about Glofox’s setup process. Some users report that getting started with the software is fast and straightforward, with clear instructions and helpful support. They find the backend setup simple, allowing them to customize features to their business needs without extensive technical knowledge. Reviewers indicate that once the initial setup is complete, ongoing management requires little effort. They appreciate that the system is scalable and easy to duplicate for multiple locations or new business ventures.

Intuitive and friendly design

UI for Web & Mobile app is very easy to learn and use.

92% of reviewers feel positive about Glofox’s user interface. Users think the interface is clean, visually appealing, and easy to navigate for both staff and clients. Reviewers appreciate that the system is user-friendly, allowing them to quickly access needed features and information. They say the intuitive design reduces the learning curve, making onboarding new users straightforward. Some reviewers find that the interface fits smoothly into their daily workflow, supporting both traditional and non-traditional business models.

Effortless daily management

Personal trainer 

The software is easy to use and self explanatory

98% of reviewers feel positive about Glofox’s ease of use. Reviewers indicate the software is straightforward and intuitive, making daily business management simple. They say both the dashboard and branded app are clear and easy to navigate, requiring minimal training for staff and clients. Some users report that switching from other platforms was seamless due to Glofox’s simplicity. They appreciate that tasks like editing, updating, and managing bookings are fast and uncomplicated, which saves them time and reduces frustration in their day-to-day operations.

There are occasional glitches, especially when parents try to add multiple children to bookings, which can cause some confusion.

I wish there was a way for monthly members to book more than 30 days in advance to prevent waitlists and frustration.

Co-founder

I've been trying to cancel my subscription as a gym and studio owner, and it took a month before I received a confirmation about cancelling my membership. Despite multiple emails, calls, and submitted tickets. Since then, I've ben trying to get my data migrated to a new system and am once again begin ghosted.

Overall, ABC Glofox has been a valuable tool for managing our studio and streamlining administrative tasks.

It has helped me the overall running of the studio as it has saved me some time of the tasks I used to do manually.

Owner, therapist, practitioner and instructor

October arrived and I’m not sure if the app had an update or what occurred but all the sudden without any change to the schedule/availability on my end and (in fact the back end shows my correct hours), clients can all the sudden book appointments well into the night all the way to 2 am.

Now that I have finally gotten a hold of Customer success managers [sensitive content hidden], I have been able to have very productive meetings and correct a lot of inefficiencies and incorrect setups that were not correct during the onboarding process.

Their integration with Wellhub is not fully completed.

They do integrate with Kisi, but having to have members go to a separate app is not my favorite.

Scheduling and membership management work smoothly.

operations manager

Also when creating staff. Upon deleting them, you can't use the same emails unless you change it again, despite it being deleted.

App showing 4 weeks in advance (as per settings), web portal showing 2 and half months in advance.

Customer service is also good and responsive when support is needed.

Not being able to have a data capture pop up on my page, but I learnt it was due to my membership.

Seamless onboarding and migration from.my old gym membership management system.

Automation and organization of leads and clients is excellent.

General Manager

I feel like there are some costs and features that aren't well explained in order to possible get extra add ons purchased.

The quarter ends in March, that is 6 months of non answers and no fixes and last week a new issue has arrived.

Professor of Exercise Science

Being in higher ed, we can get busy really fast once the semester has started, [sensitive content hidden] did a great job of checking in and making sure we have everything we need.

So far pretty good, I am still getting the hang of using the system with customers as it does seem like you have to allow them to run into issues before everything works smoothly.

That I can’t edit payment dates for presale myself, we have to go through the technical team.

One major defect is that not all customers get emailed when pressing forgot password.

Very scalable solution for multiple locations.  

They will not refund unused paid months of their worthless service.   If all you want is software where people register and book themselves into classes then this will work for you.   If you want more out of your gym software management then this is not the product for you.

I understand that these things cost money, obviously. But we ended up switching to a platform that put the cost on the members in a fair and balanced way.

Sports Therapist, Clinic Owner and PT

Research all your options as there are platforms for £10 a month that do the same.

My onboarding rep was not knowledgeable and frequently responded to my questions with “I’ll find out” and then to never provide a straight answer-

That I spent so much money on a platform that was unnecessary for my business and the company still decided to upsell what I didn’t need.

Then out of the blue, I was given a new rep who after I shared my concerns, apologized for the inconvenience but did no better besides offering up excuses why the answers are hard to come by.

That they don't have their own access control.

Founder and CEO

Had a great on-boarding experience feeling supported throughout the entire process.[sensitive content hidden], my account manager, was helpful, insightful and provided great tips on how to use the system and get the most out of it.

ABC Glofox vs Gym Assistant Comparison (2026)

ABC Glofox

Gym Assistant

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives