My PT Hub vs PushPress Comparison

Ease of use for my members and my staff. Best Customer Support!

Nothing, everything exceeds my expectations

Thanks so much, John!! We're so happy that you joined us :)

Easy to use, Intuitive, and just works without hassle. Their unique way of using landing pages has helped my business grow tremendously.

So far no cons or deal breakers for me. My business needed a system that allows me to step away and trust that my staff can run things and PushPress allows me to not be a slave to my company.

Ease of use! And I need user friendly technology.

Nothing really. It meets my needs, which is awesome.

Nadine, your kind words are really appreciated (and helps fuel us, we live for making gym owners happy!) We put a ton of time and energy into making the simplest, most streamlined system. One thing we learned doing this, is it's 100x harder to make a complex idea simple. But we're trying! =)

I love how this software covers all my needs. The format is very easy to use.

I have trouble sending an email to all my users at the same time.

Thank you, Amy! We're happy that you find the system easy to use. As for emailing your users, reach out to the customer success team, and they'll be able to help you!

Everything about Push Press is amazing! It’s easy for anyone to use. It has helped keep my finances in order, my schedule clear and my members up to date!

Nothing about Push Press is hard. T first it was overwhelming, but after practice it was easy.

We love hearing this, Jamie! We know how stressful running a fitness facility can be and our goal is always to make your life just a little bit easier. Stay healthy!

The best thing about the PushPress software is the ease of use. We were able to jump right in and get everything set up so quickly. We have learned how to implement new pieces easily as well as integrate the software into our website, kiosks, and TV. Our warriors have loved the ease of check in and purchasing via the Store.

The thing I like the least would be that I can't do everything from my phone - an admin app for the phone would be awesome as I don't always have my computer around at the gym and our kiosks are in use.

Thank you, Jason! We're stoked that you feel like PushPress is having such a positive impact on your gym. Everyone here truly loves what they do and that includes getting the chance to work directly with gym owners, coaches, etc. Thanks for joining our team!

Great accountability for Group Class Management

Some options are hard to navigate on my mobile the chat button overlays on top of submit

It's so easy to use and any info I need is very easy to access.

Wish I could select the day I wanted to see for the "my day" section on the dashboard

Jason! Thank you so much for the review. We view customer success as our only mission here - including the support you're getting from our team! (but also including the software and the education we can provide)

The ease. I can run my CrossFit box from afar. I can view member activity, income coming in and my members have an easy tool to reserve and check in. It also runs my product sales - easily. Service is top notch.

Not much to Not like. I gave 4 stars because I have only been using the system for a couple months and would not feel right to rank those categories any higher. But Support and Value - I have already experienced a 5 star value.

Incredibly intuitive, amazing customer support, and thanks to the metrics and reports I have a far greater understanding of my business -- income, highest attended classes, and more.

The member portal has been confusing to some of my clients - they don't always know how to use it effectively.

Simplicity, customer support (if ever needed). If anything needs changed or updated, Team crew get it done.

No cons on my end. It's hard to find cons when the team is all about their customers experience and satisfaction.

I love the ease at which my PARISI can set up everything needed for customers. We can send out waivers, transaction requests as well as follow up in a timely fashion to anything our clients needs.

I would say nothing had even crossed my mind agony what is wrong with the software. I feel their is no weakness!

That's great to hear, Eric! With everything gym owners have going on, remembering to respond to clients can be a challenge. I'm glad we're able to help!

We've been using PushPress for years across three businesses. It makes everything from client management to billing to payroll.

Sometimes I wish that PushPress could integrate with some other third-party apps, but they keep creating more integrations so my frustrations are short lived.

The ease of use. It’s intuitive and you can get the information you need/want with a click or two. Time is money and as a mother and business owner I need my software to work in my office and on my phone on the go. It checks all of the boxes I need to be successful. Thank you Pushpress team.

I don’t have a least. If I had to choose one maybe the quirks that arise here and there. However, the team is always there for you to fix any issues and weekly big fixes allow for constant upgrades.

Customer Service is immediate with responses and resources for me to achieve my goals. I speak with the CS team multiple times a week and every single time, each and every one of the does a ELITE job. Everytime I see a complaint about a gym CRM on the Affiliate Owner page... I usually chuckle because I never have whatever problem they are having.

Not many, i have several tickets for suggestions I have submitted over the years. Many have actually been incorporated into updates... that's pretty cool.

Helps me streamline and automate my Billings. Never have to deal with chasing people

Seems good to me. I have no complaints about it.

Intuitive, easy to use for both me and my members. Everything you need in one place.

I would like to have less problems syncing devices with Check in-app. It unsynced a couple of times and it was a hassle to correct. But tech support was responsive each time.

Theresa, Thank you for the review! Sorry to hear you've had some issues with the pairing of our apps, we will continue to keep an eye on that. Glad to hear our success team has been of help to you - it's very important to us to have lightning fast, educated success reps!

I loved that the Credit Card software is part of the program. i love all the reports. I still haven't utilized everything that will be of use to me. It's really easy to customize programs for my clients.

I truly haven't bumped into anything I don't love yet. Give me another 6 months, maybe I'll find one.

The dashboard itself has a ton of info that you don’t have to go seek out. Check ins, expiring members, new leads, new members, birthdays, at risk members, plus more all on the front page.

The messaging system is lacking in being able to message multiple plan groups at one time. I have to go into each plan to send a message to my clients.

Hey Dustin, thank you for the review! Our goal with the dashboard was to consolidate the important information that gym owners need into a space where they can actually put it to good use. We're glad that you find it beneficial!

Simple and and very easy to use. Customer support was super quick.

Personal training tracking and scheduling and billing. There isn’t an easy way to use it for recurring clients because half my business is personal training and it doesn’t work well with this.

Charles, thank you so much for your feedback! Our goal is to make the simplest, most robust platform that allows you to run your gym without dealing with the headaches of a complicated software.

One of my favorite things is how easy PushPress is to use and make me day to day seem less.

At time, I wish I could integrate a few more software systems into PushPress

I love how easy it is now to track attendance. I can track by day, by class, or by coach. I am able to see attendance history for my athletes, and even receive a heads-up when someone has been away from the gym for a while.

The navigation can be a little clunky. On occasion I find that I need to download a CSS file of my data to be able to find the exact info I'm looking for.

Hey Rene, we're glad to hear that PushPress has made your life easier! Tracking attendance can be a huge burden (although vital) so making that process even just a little bit easier is why we do what we do. Also, if you're ever having trouble with data or need helping finding information, don't hesitate to reach out to our support team. They'll be happy to help!

It works consistently! No crashes during peak hours and immediate response from customer support.

There are a few features I would like to see added in the future, i.e. the ability to direct certain emails to specific individuals on my team only (by individual; not by role).

Thank you so much for your review Joe! Hearing feedback like this is what really pumps us up!!! Our mission is to help gym owners succeed in every way we can, we will always fight for that end goal. Communications upgrade is on the table. It's been designed and comped. Latest coronavirus craze has pushed back some development and product efforts as we shifted attention to things that matter with this new way we all need to do business.

It's very easy to use and I was able to migrate from my old platform in a matter of hours.

The web UI can be a bit klunky at times and there's a bit of a disconnect between the check in portal app and the web console when a member cancels a reservation.

Thanks, Karen! We know how stressful transitions can be, so we're happy that we were able to make yours a little easier. As always, please reach out to the success team if you're having any issues with the check-in app, they'll be happy to help!

I love how user-friendly the software is, the customer service is, how clear the team was during our trial and how helpful they've been on issues big and small.

There are longer roll-out times for some intuitive things me (or more likely my clients) recommend which surprise me, but it could be a function of how our gym is uniquely set up.