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My PT Hub
5
2.1K
4
865
3
111
2
12
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplify, streamline and scale your fitness business.
Table of Contents
My PT Hub - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
My PT Hub overview
Based on 3178 verified user reviews
What is My PT Hub?
My PT Hub is a personal trainer tool with key features that include client profiles, a mobile app, client management, fitness plan creation, an exercise library, customizable templates, and more.
Who uses My PT Hub?
By industry, My PT Hub reviewers are most commonly professionals in health, wellness and fitness (68%). The most frequent use case cited by reviewers is personal trainer (73%).
What do users say about My PT Hub pricing?
Most reviewers indicate that My PT Hub offers strong value for money, especially for new or growing businesses, and they appreciate affordable pricing and customizable features. However, some users feel the price can be steep and report confusion or dissatisfaction with certain costs.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Client Workout Management
Workout Creation
Nutrition Tracking
Slow and laggy performance
Unreliable email communication
Frequent bugs and glitches
My PT Hub’s user interface
My PT Hub review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about My PT Hub?
Reviewers appreciate My PT Hub for streamlining client management, workout creation, and nutrition planning, allowing them to efficiently organize, customize, and track progress for both in-person and online clients. They value its all-in-one platform, which helps automate tasks, improve communication, and deliver professional programs, saving time and boosting business growth. Pricing is generally seen as reasonable, with flexible options for scaling client numbers.
Users say the software is easy to use after an initial learning curve, with helpful tutorials and support. They note some interface quirks, time-consuming setup for custom workouts, and occasional glitches, but find the customization options and client engagement features beneficial.
Select to learn more
Who uses My PT Hub?
Based on 3,178 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
My PT Hub's key features
GetApp's analysis of 51 verified user reviews collected between July 2021 and March 2024 identifies My PT Hub's most critical features and summarizes user sentiment about those features.
Reviewers appreciate My PT Hub's extensive exercise library, noting it helps in creating efficient and organized workout plans for clients. They find it beneficial for clients to customize and view exercises independently. Users report the library is rich and robust, though some mention the need for more exercises and better search functionality. They also indicate a desire for the ability to disable client access to the library. Overall, users find it a valuable tool for enhancing client workouts. Of the 18 My PT Hub users who gave detailed accounts of their use of Exercise Library, 89% rated this feature as important or highly important.
Users report that My PT Hub's mobile app is user-friendly and easy to navigate, making it convenient for clients to access workouts anytime, anywhere. They appreciate the ease of updating information and the app's accessibility on the go. However, some reviewers mention issues with glitches and unresponsiveness, particularly on certain devices. They find the custom branding and reliable information beneficial, but note that the app's performance could be improved for a smoother experience. Of the 18 My PT Hub users who gave detailed accounts of their use of Mobile App, 89% rated this feature as important or highly important.
Reviewers indicate that My PT Hub's online booking feature is convenient for scheduling training sessions and managing appointments. They appreciate the reminder options and the ease of assigning slots to clients. Users report that it helps in maintaining easy access and communication with clients. However, some reviewers express dissatisfaction with the lack of integration with other calendars and the basic functionality of the calendar. They feel improvements are needed for better event management. Of the 16 My PT Hub users who gave detailed accounts of their use of Online Booking, 81% rated this feature as important or highly important.
Users report that My PT Hub's payment processing is easy to use and helps in keeping finances organized. They appreciate the secure and quick payment methods, which enhance the software's credibility. However, some reviewers mention the high fees associated with payments through the app and the limited payment options available. They find the financial reports useful but note that setting up the payment gateway can be challenging. Overall, users find it a helpful tool for managing client payments. Of the 19 My PT Hub users who gave detailed accounts of their use of Payment Processing, 79% rated this feature as important or highly important.
See related user reviews
Lee A.
Personal Trainer
MOHAMED A.
Strength and Conditioning Coach and Sport Psychologist
Akilah H.
Lead Coach
Alisha M.
Owner
All My PT Hub features
Features rating:
My PT Hub alternatives
My PT Hub
Starting from
22.5
Per month
Everfit
Starting from
9
Per month
WellnessLiving
Starting from
69
Per month
Mindbody
Starting from
99
Per month
My PT Hub pricing
Pricing plans
Pricing details:
User opinions about My PT Hub price and value
Value for money rating:
To see what individual users think of My PT Hub's price and value, check out the review snippets below.
Tiffany B.
Online Fitness Coach
Patrick M.
Personal Trainer
My PT Hub integrations (8)
Integrations rated by users
We looked at 3,178 user reviews to identify which products are mentioned as My PT Hub integrations and how users feel about them.
Integration rating: 4.9 (31)
“We used it for CC payment although many opted to pay by check or wire transfer due to high fees”
Meredith S.
Auction Manager
Integration rating: 4.0 (6)
“Garmin watch integrated well, Google watch had some issues, Apple watch integrated, etc.”
Don B.
CFO
Integration rating: 5.0 (3)
“Wix was our ecommerce platform when we first used PayPal, so the integration was critical. PayPal gave customers another trusted checkout option, which was useful, but the merchant-side setup was frustrating. Even though our store was already establi”
“The Wix integration was important because it was our ecommerce platform at the time, so order import, label creation, and fulfillment depended on that connection working. ShipStation did pull in orders, but the overall workflow still had enough issue”
Jonathan S.
Founder
Integration rating: 4.3 (3)
“I want to see all my calendar events in one place.”
“for ical use CALENDAR”
Justice E.
Founder
Integration rating: 5.0 (2)
“mejora en algunos periodos las ventas, pero es de pago”
ALAN O.
Director General
Other top integrations
My PT Hub customer support
What do users say about My PT Hub customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of My PT Hub customer support.
A significant portion of users highlight the quick response times and helpfulness of My PT Hub's customer support team.
Frequently reported by users, support agents are friendly, knowledgeable, and resolve issues efficiently across multiple channels.
Widely noted by reviewers, customer support is proactive and assists with onboarding, troubleshooting, and maximizing software use.
Select users report difficulty accessing customer support, citing limited phone options and inconvenient hours for non-UK regions.
Support options
Training options
To see what individual users say about My PT Hub's customer support, check out the review snippets below.
“I've tried a Few other Apps it was between My PT Hub and Kahunas MyPTHUB won based on speed of customer service, there's a few bugs that need fixing but nothing that is a deal breaker and hopefully they will be fixed in future updates”
Tim J.
Personal Trainer
“My experience with mypthub was never being able to reach customer service, they changed over their format several times, making my app impossible to find, and they were not helpful AT ALL during those change overs.”
Danya P.
Online Coach
My PT Hub FAQs
Q. What is My PT Hub used for?
My PT Hub is the all-in-one software and app trusted by 130,000+ personal trainers, fitness coaches and nutritionists to successfully manage and grow their fitness businesses. Built by coaches, for coaches, My PT Hub boasts 15+ powerful features designed to save you valuable time, track & engage your clients and grow your coaching business, all in one place. Most-loved features include: advanced workout builder and program delivery, nutrition planner and tracking, automated check-ins, check-ins AI, white label & custom branding, habit coaching, calendar bookings, communities, secure payment processing, wearable integrations, scheduled messaging, and much more. The best part? Add unlimited clients, at no extra cost! Simplify, streamline and scale your fitness business today, with My PT Hub. Sign up now for your 30-day free trial (no card details required).
Q. Does My PT Hub support mobile devices?
My PT Hub supports the following devices:
iPhone, Android
Q. What level of support does My PT Hub offer?
My PT Hub offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support
