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My PT Hub Pricing, Features, Reviews and Alternatives

My PT Hub product overview

What is My PT Hub?

My PT Hub is a cloud-based personal training system that offers fitness professionals a single and centralized platform from which to create and manage training and nutrition programs for clients. Incorporating online schedules, customized branding and results tracking as well as unlimited workouts and unlimited nutrition plans, My PT Hub aims to provide users with a comprehensive yet straightforward personal training management solution.

Key benefits of using My PT Hub

My PT Hub is available as a native iOS and Android mobile app, affording users the flexibility to track and record results on the move.

My PT Hub offers customized branding, allowing users to design a personalized app for their fitness business.

Users have access to an extensive library of video exercises, food items and workout templates, enabling them to create or edit workout and nutrition programs quickly and easily.

My PT Hub employs an online scheduling calendar, permitting users to book, edit and cancel client sessions conveniently.

My PT Hub includes an offline mode, ensuring users and clients can log results even without an internet connection.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Knowledge Base

FAQs/Forum

24/7 (Live rep)

Phone Support

Training options

Live Online

Videos

In Person

Documentation

Webinars

Awards & recognitions

Awarded in 3 categories in 2021

My PT Hub pricing information

Value for money

4.6

2,7k

Starting from

/momonth

Per Feature

Pricing options

Free plan

Subscription

Free trial

Pricing range

start trial view pricing plans

Value for money contenders

My PT Hub

Value for money

My PT Hub features

Functionality

4.5

2,7k

Total Features108 9 categories

Most valued features by users

Attendance Tracking

Billing & Invoicing

Event Management

Payment Processing

Membership Management

Calendar Management

Electronic Payments

Alerts/Notifications

My PT Hub users reviews

Overall rating

4.6

2,7k

Positive reviews

95%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.91/10

Rating distribution

1,823

723

Pros

I love how easy it was to enter clients, how easy it was to keep track of them and how easy it was to enter their programs and even making a program that more then one person can join.

Ashley C.

The customisability to branding is fantastic and the way you can edit and add your own instructional videos works great.

Jack n.

I love the ability to have a database of clients with customer notes. I love the ability to set macro targets for customers either by the gram or the percentage.

Ava H.

Cons

The only problem is that the software is flawed & won't populate programs into existing groups. After discovering this problem, I asked the company to refund my money & they refused.

Kelly B.

Some features are a little confusing for clients. Inputting nutrition seems to confuse many as they don’t end up saving their inputs.

Iesha J.

I wrote customer service two times to cancel in two months. Ultimately they refused to refund, saying I couldn't cancel in writing, but somehow canceled my membership when I escalated my emails.

Mike A.

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Overall rating contenders

My PT Hub

Overall rating

John D.

CEO

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating

Starting MyPTHub Premium

Reviewed 6 months ago

Transcript

John D.: Hi there, I'm John. I'm an online personal trainer and coach at a online fitness program. I...

Lukas P.

Personal trainer

Consumer Services, self-employed

Review source

Overall Rating

The greatest app for any PT out there

Reviewed 8 months ago

Transcript

Lukas P.: Hey, I'm Lukas, I'm a personal trainer and I give My PT Hub four out of five. I've been using...

Justin B.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

Share this review:

Imperfectly perfect for my business

Reviewed 3 years ago

It allows those who didn't have access to me to now have my programs in their hands. Their workout and schedule platform and the way it's set to sell packages is amazing, as I've sold several programs through the app for online training. The video library and exercise descriptions are barnone above the rest.

Pros

With other software like Trainerize, which is lacking in features, as well as MindBody, which charges way too much for their price tiers [I'm a one man operation. Can't justify their prices which are tiered toward entire gyms with members. PtHub isn't perfect. The exercise library is redundant, but they do allow you the option to tweak to your needs. I've asked the last two years to implement a caloric...

Cons

Cons listed in the above section, but there are software glitches throughout the app from the trainer side. Clients' workouts just disappear after they log them. The app crashes randomly on their end.

Vendor response

Hey Justin, firstly I would just like to say thank you for taking the time to write an in depth review! My PT Hub has over 7,500 exercises, however, if there are any you are unable to locate, you can always create your own custom exercise with your own video :) https://support.mypthub.net/knowledgebase/how-can-i-create-a-custom-exercise-2/ When you add a files to a schedule, this will not...

Fabiola G.

Health, Wellness and Fitness, self-employed

Used daily for free trial available

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Vision Changer

Reviewed 2 months ago

MYPTHUB makes it easy for me to navigate and monditor my clients whenever and whererever . I am able to recieve notification on their updates, set up their schedule for them to succeed and become more confident and independent when it comes to their health and fitness.

Pros

I love how im able to get notifications when my clients complete a workout. I am able to be more flexibile with having clients in person and via the app. They are able to become smarter at learning the names of exercises and how to preform them properly

Cons

I dont like how I am not able to adjust someones calendar or view the entire thing to make adjustments. I dont going back and forth with programing and workouts like how if im making a program, i have to make a workout first instead of making it with the program section. I dont like how if a program starts and a client misses a workout they plan continues, i think it should give few days pause time once they notice the person hasnt been loggin in on top of the coach checking in. I think it would be good if the clients can select days they want to workout and then be able to have to orkout generate within the days they have available based on their goals

Vendor response

Thank you so much for taking the time to write an in depth review, Fabiola. If you head over to our support portal, you will be able to check our FAQ's, contact our support team and even raise any feature requests! https://support.mypthub.net

Shomari-Chioke F.

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support

Share this review:

My PT Hub has amazing marketing

Reviewed a year ago

Pros

The apps layout is aesthetically pleasing, there are some cool resources within the marketplace that help trainers learn how to scale their business.

Cons

The workout programmer deletes workouts and rearranges reps, sets etc. The event streaming feature won't allow you to save activities. When you book sessions with clients, the calendar in the app shows the correct date, the email confirmation sent to me was something different and then the email confirmation sent my client was a completely different date. One booking, three dates. When I asked customer service I was passed from rep to rep until they just stopped responding to me. I was told that my-thug doesn't issue refunds, they also don't issue the service that they advertise. If you are looking to automate your business and scale up. Mypthub will make your experience aggravating and will double your workload. Please save your time and money

Vendor response

I am very sorry to see that you would not recommend mypthub to any other trainer! With the workout builder, only if you do not enter a metric it will not save. The event streaming is integrated with other platforms so providing the booking for this so your clients can join in! The only time that the event will show incorrectly on the calendar is if they have input their timezone incorrectly,...

Eric E.

Health, Wellness and Fitness, self-employed

Used daily for free trial available

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Easiest app to use for Online Trainers

Reviewed 3 months ago

Pros

Very user friendly. I didn’t even go through the tutorial and it was super easy to figure out how to use the app for my clients and they seem to have an easy time with it as well.

Cons

There’s a few unnecessary steps I see. Like I put together a library of workouts I then attach to clients “appointments” which is their workout, but there’s also an option to assign a workout to a client but then I would still have to attach it to an appointment, I didn’t think it was a negative really just seems like an unnecessary feature for my use.

Vendor response

Thank you for taking the time to write your review, Eric, it is much appreciated! If you head over to our support portal, you will be able to check our FAQ's, contact our support team and even raise any feature requests. https://support.mypthub.net

Liam T.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

Share this review:

My PTHub 6 month review

Reviewed 4 months ago

Allows you to realise the potential of 24/7 online coaching improving the experience that clients get from your services and also makes this more efficient. This in turn allows you to scale the business a lot better and also have more freedom with your own life in how you work

Pros

Very easy to use and cost effective especially as a sart-up business. Overall consensus amongst clients is that the Hub is easy to use and people feel it enhances their PT experience

Cons

Sometimes when you are trying to make multiple different programmes for clients, it can get clunky to manage in the dashboard and this is especially the case with the nutritional elements of the site. Potentially trying to incorporate a grouping system to put specific programmes into would be preferable to help with ease of use as more clients with differing goals get added to the software

Vendor response

Thank you for taking the time to write an in-depth review, Liam, it's much appreciated. If you head over to our support portal, you will be able to check our FAQ's, contact our support team and even raise any feature requests! https://support.mypthub.net

Read all reviews