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My PT Hub Pricing, Features, Reviews and Alternatives

My PT Hub product overview

Price starts from

49

Per month

Flat Rate

What is My PT Hub?

My PT Hub is an all-in-one software for personal trainers, coaches, gym owners, and nutritionists to manage their clients by creating customizable training and nutrition programs while tracking their progress and achievements. Get started with our Free 30-Day Trial.

Key benefits of using My PT Hub

  • My PT Hub is available as a native iOS and Android mobile app, affording users the flexibility to track and record results on the move.

  • My PT Hub offers customized branding, allowing users to design a personalized app for their fitness business.

  • Users have access to an extensive library of video exercises, food items and workout templates, enabling them to create or edit workout and nutrition programs quickly and easily.

  • My PT Hub employs an online scheduling calendar, permitting users to book, edit and cancel client sessions conveniently.

  • My PT Hub includes an offline mode, ensuring users and clients can log results even without an internet connection.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum
    24/7 (Live rep)
    Phone Support

    Training options

    Videos
    Live Online
    In Person
    Documentation
    Webinars

    My PT Hub pricing information

    Value for money

    4.6

    /5

    2.7K

    Starting from

    49

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    My PT Hub features

    Functionality

    4.4

    /5

    2.7K

    Total features

    92

    10 categories

    Most valued features by users

    Attendance Tracking
    Payment Processing
    Billing & Invoicing
    Membership Management
    Event Management
    Calendar Management
    Electronic Payments
    Attendance Management

    Functionality contenders

    My PT Hub users reviews

    Overall Rating

    4.6

    /5

    2.7K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.87/10
    Rating distribution

    5

    4

    3

    2

    1

    1,850

    740

    100

    12

    39

    Pros
    I like the layout, ease of selecting programs and range of programs available. It has a nice aesthetic layout, and I like the customizability of it.
    So far I have only used the free trial but the customer support I have received has been amazing - quick, friendly responses. Clear videos explaining how to use the tool.
    I love how easy it is to use the mobile app interface. Clients love it and has also been very useful in managing the progress and accountability.
    Cons
    The only problem is that the software is flawed & won't populate programs into existing groups. After discovering this problem, I asked the company to refund my money & they refused.
    Some features are a little confusing for clients. Inputting nutrition seems to confuse many as they don’t end up saving their inputs.
    I wrote customer service two times to cancel in two months. Ultimately they refused to refund, saying I couldn't cancel in writing, but somehow canceled my membership when I escalated my emails.

    Overall rating contenders

    Overall Rating

    Starting MyPTHub Premium

    Reviewed 2 years ago

    Transcript

    John D.: Hi there, I'm John. I'm an online personal trainer and coach at a online fitness program. I...

    LP
    AvatarImg

    Lukas P.

    Personal trainer

    Consumer Services, self-employed

    Review source

    Overall Rating

    The greatest app for any PT out there

    Reviewed 2 years ago

    Transcript

    Lukas P.: Hey, I'm Lukas, I'm a personal trainer and I give My PT Hub four out of five. I've been using...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Imperfectly perfect for my business

    Reviewed 4 years ago

    It allows those who didn't have access to me to now have my programs in their hands. Their workout and schedule platform and the way it's set to sell packages is amazing, as I've sold several programs through the app for online training. The video library and exercise descriptions are barnone above the rest.

    Pros

    With other software like Trainerize, which is lacking in features, as well as MindBody, which charges way too much for their price tiers [I'm a one man operation. Can't justify their prices which are tiered toward entire gyms with members. PtHub isn't perfect. The exercise library is redundant, but they do allow you the option to tweak to your needs. I've asked the last two years to implement a caloric...

    Cons

    Cons listed in the above section, but there are software glitches throughout the app from the trainer side. Clients' workouts just disappear after they log them. The app crashes randomly on their end.

    Vendor response

    Hey Justin, firstly I would just like to say thank you for taking the time to write an in depth review! My PT Hub has over 7,500 exercises, however, if there are any you are unable to locate, you can always create your own custom exercise with your own video :) https://support.mypthub.net/knowledgebase/how-can-i-create-a-custom-exercise-2/ When you add a files to a schedule, this will not...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Good for Trainers who don't have their own exercise or workout library

    Reviewed 9 months ago

    The software is easy to understand the setup and payment integration for selling packages. Customer service is not realtime and is severely delayed consistently. It is incredibly flexible and customizable but you can't restrict access to their exercise videos even if you upload your own.

    Pros

    Easy to use and create programs for sale

    Cons

    The two things I don't like about this software is that you CANNOT turn off access to their exercise library. Your clients can go completely rogue and get distracted and off of your program this way. The other is that you can't make a user "inactive". You have to delete them completely if they are inactive in your programs which means you will have to have them go through the whole registration all over to renew

    Vendor response

    Thanks for your in-depth review, Rob! If there is anything we can ever do to help you, please do get in touch with our support team.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Overall good PT software for client management

    Reviewed 11 days ago

    Overall My PT Hub helped me manage clients, track and implement client programing, and communicate and keep tabs on all client activity. Overall a useful software and essential for any online personal trainer and coach.

    Pros

    This software is simple to use, not bare bones, but not too complicated. The UX/UI is intuitive and does not feel as if there are too many bells and whistles. I like how streamlined this makes the experience for the administrator and coach and also for the client.

    Cons

    Client tracking for exercise and nutrition was not as competitive as it is for other programs like for Trainerize. At the time I used the program, there was no easy way to track client calories and macronutrients. Otherwise nothing else that I particularly disliked.

    Vendor response

    That's great to hear! We would love to get some more feedback from you about the tracking, please email support@mypthub.net and we would love to talk to you about this.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

    Share this review:

    The app that thinks it's better than it is...

    Reviewed 2 months ago

    Clunky functionality, difficult but possible usability, definitely not a long term solution.

    Pros

    The possibilities of what you can do with the software.

    Cons

    All the possibilities never really came together...Always platform limitations to accessibility, consumer facing view lacking...constant tech issues. And the only support received is "we can't help you, that;s just how it is."

    Vendor response

    I am sorry to hear this, Ambrose! We would love to get your feedback in full, we are making lots of improvements this year and if you join our Facebook group, you can see everything we are doing to improve the platform for all types of businesses.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great App for Personal trainers and Coaches

    Reviewed 3 months ago

    Overall PT Hub has made me be more on point with not forgetting to send out invoices, planning sessions and tracking my clients progress. It has also allowed me during covid to still train them in the comfort of their own homes.

    Pros

    The platform is awesome and easy to use. From planning programs to editing meals plans and tracking clients progress I feel that there is no room for making mistakes.

    Cons

    Only problem I had with the software is that South Africa does not have stripe yet. Connecting a payment gateway was a struggle for me.

    Vendor response

    Thank you so much for your review, Stewart, so glad to hear it's good for you and your business! If there is anything we can ever do to help, please do let me know.

    My PT Hub FAQs and common questions

    Q. What type of pricing plans does My PT Hub offer?

    My PT Hub has the following pricing plans:
    Starting from: $49.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of My PT Hub?

    My PT Hub has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does My PT Hub support?

    My PT Hub supports the following languages:
    English


    Q. Does My PT Hub support mobile devices?

    My PT Hub supports the following devices:
    Android, iPhone


    Q. Does My PT Hub offer an API?

    No, My PT Hub does not have an API available.


    Q. What other apps does My PT Hub integrate with?

    My PT Hub integrates with the following applications:
    Wix, iCloud, Squarespace, Meta for Business, Google Calendar


    Q. What level of support does My PT Hub offer?

    My PT Hub offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support

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