Pros
My review ratings seem really biased, but I’ve only had really good experiences with Push Press and their customer service. They are proactively solving problems before I even knew that they were problems that need to be solved. The software is convenient the athletes that I coach haven’t had any problems using it, and I couldn’t really be much more satisfied.
Cons
The only thing that I wish they did better was texting clients back-and-forth. It is not a vital piece of our business
Thank YOU, Ben! We're constantly working to make our product so good that our users seem biased :)
Rating breakdown
Likelihood to recommend: 10/10
Like any relationship, there are going to be ups and downs, at the end of the day I'm glad to feel that PushPress is "in the fight" with us which is not something every member management software can say
Pros
Customer Support is phenomenal and they're constantly improving the product and adjusting to current trends / issues
Cons
The thing I like least about PushPress is that I didn't switch to them sooner
Thank YOU, Dan! We wish you had switched to us sooner too, but nonetheless, we're stoked to have you with us now!
Rating breakdown
Likelihood to recommend: 10/10
Pros
The ease of use and it's many integrations make this software simple to use.
Cons
They're still building certain products, so certain features haven’t had all the 'bugs' worked out yet. But don't let that fool you, these guys are quick to make updates and changes that make their product worth it!
Rating breakdown
Likelihood to recommend: 10/10
Negative. Initially, we were sold on the ease of use. However, after using the software day to day (for over a year) and having issues, we quickly realized this was not the standard. Integrations are clumsy to utilize, member communication is limited and only works for short messages, and customer support is lagging. Billing is also erratic and unpredictable with members being re-charged for past purchases without explanation.
Pros
The initial “proposed” ease of use was the selling point for us.
Cons
Unpredictability and inconsistent customer support.
Rating breakdown
Likelihood to recommend: 0/10
I have loved using Push Press! It has been one of the best improvements we have made at CF Breakthrough!
Pros
-customer service is readily available, quick, and helpful
-always improving. Bugs and issues are fixed or improved quickly
-looks good. clean
-intuitive, easy to use, easy to teach team how to use
Cons
-sometimes app on tablet runs slow, or into issues
-would like more detailed customization when choosing event times, cancellation windows, etc
Rating breakdown
Likelihood to recommend: 10/10
Announcing PushPress Free - Our Pay as you Grow plan!
Best suited for gyms and personal trainers with less than $15,000/month in revenue.
$0 - Free of fixed monthly fees!
Month to month, no contracts or obligations.
Contact PushPress to learn about multi-location discounts.