Noterro vs Jane Comparison

I like that it has all the features I need to run my practice. Set-up and daily management is easy.

Compared to Jane, it is less esthetically pleasing.

Thanks for the review Lindsay.

User experience for both practitioner and patient

May not be as visually appealing as other softwares (Jane),

Thanks for the review Addrian, you're among many who've made the switch!

Price and similar set up to Jane. When I have questions the team is quick to answer and help.

I wish I could have customized the charting more. A bit different options for forms/agreement layouts (similar to Jane) and service options, the way they show up on online for RMTs that want different clean up times. Some want 15 some want 30. But not a way for that to be online under same name but different for which RMT they book under. Also wish it communicated with Clover payment system.

Thanks Megan for your feedback. You're not alone on the customizable clinical notes, it's something we'll be working on soon, but no timeline yet.

I went with Jane before because the waitlist feature makes me so much money but it was too costly for one practitioner, this is just perfect!

I don't know yet, so far I like it all!!

Welcome to Noterro and thanks for the review! You're among many moving over to Noterro.

Ease of use and price. I am a sole proprietor and so I didn’t want to have to pay for Jane app all by myself

That I have to scroll to see entire calendar

Thanks for the review Janessa. You're of many making the switch!

ease with Scheduling. is this product has the same feature like Company On where users from Alberta can use it even without the Privacy Impact Assessment?

It doesnt have color coded time blocking like EMRs or Jane does- it helps with quick glance of schedule in a busy day.

Very powerful clinic software to use - almost like Jane but at a fraction of the price! Ease of use of the user interface makes sense - not much I could add

Searching for patient names by typing outSending multplie receipts at onceBlock booking of breaks (start date May 1 2023 end date May 82023), instead of blocking each day manually

Thanks for the review Angel Marie.

I'm not tech savvy. Compared to Jane Noterro is so much more user friendly and intuitive. I'm still learning about it. Any time I've had issues Noterro has talked me through to resolution.

I can't always get immediate assistance but it's still relatively quick.

Thanks, for the kind words Lianne. You're among many making the switch!

I was able to navigate most features on my own without using the tutorials. And when I got stuck and booked a demo I was able to ask questions and get clear answers.

I am a psychologist and the software does lend more to physical health practitioners. The coming updates may provide me with the ability to customize notes to mental health needs.

Thanks for the review Tiffany.

I have tried two other clinic management systems (Jane and Practice Perfect). Noterro is by far my favorite. It is very easy to use and has all the features that I need for a fraction of the cost. Also the support is wonderful. Whenever I have had an issue the support team has helped me promptly.

This isn't a huge con, but the one feature that I miss from practice perfect is the contact log. You could easily log emails, phone calls, letters, etc with this feature. But overall I greatly prefer Noterro over practice perfect. Practice perfect did not allow for patients to sign online forms while Noterro does. The convenience of this feature greatly outweighs the lack of a contact log.

Thanks for the review, and I'll pass the contact log feature to our product team!

Incredible customer support - very quick and helpful responses. I also really like the app portal made available through Noterro. Cost for quality is pretty well unmatched.

Soap notes - It's just something new I will have to get used to coming from Jane App. I miss being able to simply create checkbox lists of areas treated as well as techniques used. Not looking forward to having to type things in manually - I know there are typing shortcuts I can set up but I'm not super tech savvy so this is going to take time.

Thanks for the review Laura! You're among many making the switch. Keep in mind that you can create custom charts with checkboxes. Just reach out to our support team and we'll be happy to show you how to do it.

Jane is incredibly user-friendly in that it is simple and quick to get started with booking, billing, and taking notes. The layout is appealing and makes practitioner and client use a walk in the park. No need for additional add-ons, you can keep client cards on file without having to pair your software to Square. Jane's transaction fees are comparable to Square.

Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning that the software includes everything you would need - unlimited email and SMS reminders, file storage, credit card processing - $79/mo ends up being a steep spend for someone working for themself. For someone willing to push through a learning curve, using Noterro is a much more economical choice for the individual practitioner. ($25/mo base on which you may get a discount as a member of the RMTAO. With the SMS add-on, I am still paying under $35/mo for a service that covers all my needs.)

Hi Laura. Thanks so much for your detailed and thoughtful review, and for giving Jane the wonderful opportunity to help in your clinic. It’s a joy to hear that you found Jane user-friendly, simple, and a “walk in the park” for both yourself and your clients. Though it’s tough to hear we didn’t meet your price-point needs, which we realize it’s such an important factor for solos practitioners like yourself, it’s helpful to hear this feedback.

You’re right in saying that Jane comes equipped with almost everything you could ever need to open, run, and grow your practice - but that may be too much for some just starting out or working on their own, and we get that. While we may not have something that fits the bill for you right now, I hope we can cross paths again down the road. We’ll always be here for any questions or a chat if you think about us again. :) -Caitlin on behalf of the Jane team.