WellnessLiving vs MyStudio

Google Workspace

Vagaro

Jobber

Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Vagaro is all-in-one software for beauty, wellness, and fitness professionals. Manage appointments, accept payments, run marketing campaigns, and grow your business all from one easy-to-use platform designed to help you save time and boost revenue.

Jobber is field service management software that helps home service businesses stay organized and deliver great customer experiences. With AI tools like Jobber Copilot and automated marketing features, teams can manage more work while delivering five-star service.

Owner

Even now, I cannot get ahold of anyone in customer service to provide my 30 day notice not to renew.  

CEO, Service Practitioner

On top of that, the support team is extremely responsive. If there is a problem or a feature you'd like to see, there is a whole community of businesses and tech support to reach out to, ask questions and, if needed, get help from (and yes, they will hold your hand through whatever issue you need resolved, if need be). Whenever there is an update, they send out videos and virtual workshops to help familiarize you with changes as well as tips on optimizing your experience!

Membership Coordinator

The customer service team is incredibly helpful and responsive. When we changed our business model at Ekstasis Strength and Conditioning earlier this year, I spent hours on the phone and in virtual meetings with different customer service reps (particularly our guy [sensitice content hidden]!) and they always very gracious and generous with their time.

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

Access Controls/Permissions

Accounting

ACH Payment Processing

Activities Booking

Activity Dashboard

Activity Tracking

Alerts/Notifications

Application Management

Appointment Management

Appointment Scheduling

Assessment Management

Attendance Management

Attendance Tracking

Automated Responses

Automated Scheduling

Availability Management

Barcode/Ticket Scanning

Before & After Pictures

Belt Ranking Classification

Billing & Invoicing

Booking Management

Booking Notes

Booth Rental Management

Calendar Management

Calendar/Reminder System

Calendar Sync

Call Reminders

Capacity Management

Certification Tracking

Claims Management

Class Management

Class Scheduling

Client Database

Client Management

Client Portal

Client Profiles

Collaboration Tools

Commission Management

Committee Management

Communication Management

Confirmations/Reminders

Contact Database

Contact Management

Contract/License Management

Costume Management

Credit Card Management

Credit Card Processing

Customer Accounts

Customer Database

Customer History

Customer Mobile App

Customer Support

Customer Surveys

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Debit/Credit Card Processing

Discount Management

Document Management

Drag & Drop

Dues Management

eCommerce Management

Electronic Payments

Email Management

Email Marketing

Email Reminders

Email Templates

Employee Management

Employee Scheduling

Enrollments/Onboarding

Event Calendar

Event Management

Event Scheduling

Exercise Library

Facility Scheduling

Faculty/Staff Management

Financial Management

Fitness Assessments

For Barbershops

For Dance Studios

For Gyms

For Martial Arts

For Medical Spas

For Physical Therapy

For Salons and Spas

For Yoga/Pilates Studios

Gift Card Management

Group Reservations

Group Scheduling

HIPAA Compliant

Hybrid Trainer

In-Person Payments

In-person Trainer

Instructor Management

Inventory Management

By industry, WellnessLiving reviewers are most commonly professionals in health, wellness and fitness (69%). The most frequent use case cited by reviewers is scheduling (54%).

Users and use cases

Most reviewers indicate that WellnessLiving delivers strong value for money, with many users appreciating its wide range of features included in the basic plan. However, some users report extra costs for add-ons and occasional price increases.

Value for money

The WellnessLiving integrations most frequently cited by reviewers are: Mailchimp (an email marketing product rated 4.6 out of 5 for its integration with WellnessLiving), Zoom Workplace (a video conferencing product, 4.9), and Google Calendar (a scheduling product, 4.3).

Integrations

WellnessLiving is a scheduling program offering key features such as member database management, payment processing, mobile access, calendar management, online booking, and appointment management, among others.

WellnessLiving

Web-based

iPhone

iPad

Android

Mindbody

ABC Glofox

Zen Planner

Acuity Scheduling

Momence

Pike13

Booker

Jane

Virtuagym

TeamUp

Jackrabbit Dance

Club OS

Starter

Business

BusinessPro

Enterprise

Inefficient and costly financial tools

The way they do financials is a bit frustrating.

This is a huge waste of our resources and becoming very expensive.

64% of reviewers feel negative about Financial Management, mentioning high costs, inefficient processes, and lost revenue. Users report that managing finances within the platform is cumbersome, with frequent errors requiring manual corrections. Reviewers indicate that the expense of the software does not match its value, and unexpected charges or contract terms further strain budgets. Some users say that the financial reporting and reconciliation features are inadequate, leading to wasted resources and dissatisfaction.

Difficult cancellation and refund process

Owner Operation

So I was charged my early cancellation fee of $1000 plus $500 for my own data transfer plus and extra month out of nowhere that they said they would return but have not done so.

They wouldn't cancel the subscription and kept making me get on calls and gave me nothing during the calls, it was a very strange process, and then eventually said they wouldn't be cancelling as they had enacted a hidden renewal and would be holding me to it

88% of reviewers feel negative about Cancellation and Refunds, highlighting challenges with ending subscriptions and obtaining refunds. Users report that canceling services often requires multiple calls and is delayed by unresponsive support. Reviewers indicate that hidden fees, auto-renewals, and complicated contract terms make leaving the platform costly and stressful. Some users say they continued to be charged after cancellation requests, and resolving billing errors or securing refunds is a lengthy, frustrating process.

Slow and unresponsive platform performance

Coach

It is slow to load, over complicated app navigation, poorly streamlined.

Personal Trainer

When wifi is slow the app can freeze up or start responding very slowly and may need to be closed and opened again to work properly.

63% of reviewers feel negative about Performance and Speed, noting slow load times, frequent freezing, and laggy navigation. Users report that the software’s sluggishness impacts their ability to serve clients efficiently, especially during busy periods. Reviewers indicate that both the web and mobile apps can be unresponsive, requiring restarts or causing delays in completing tasks. Some users say that server issues and poor optimization lead to a frustrating experience and wasted time.

Complicated and costly payment handling

Office Manager

Membership / one-off payments keep failing apparently due to the merchant processor PaySafe.

64% of reviewers feel negative about Payment Processing, citing hidden fees, confusing billing, and unreliable transaction handling. Users report that payment processors charge unexpected costs and that reconciling accounts is time-consuming. Reviewers indicate that payment failures, delays in deposits, and lack of transparency in statements disrupt business operations. Some users say the system’s limitations make managing payments and billing for multiple services or clients difficult, leading to frustration and additional administrative work.

Frequent glitches and unresolved errors

Owner, CEO, Founder

It was a waste of time even submitting issues to their customer support team as it would take days for a response and the response NEVER solved the problem.

Owner/CEO

Meanwhile, we had customer service issues every day because of the glitches in just the normal scheduling system.

74% of reviewers feel negative about Bugs and Issues, describing recurring technical problems that disrupt daily operations. Users report that glitches affect scheduling, reporting, and client management, often requiring manual workarounds. Reviewers indicate that customer support is slow to respond and sometimes fails to resolve issues, leading to repeated troubleshooting. Some users say new features can introduce additional bugs, and inconsistent support makes problem-solving frustrating and time-consuming.

Seamless third-party integrations

I love how WL seamlessly integrates with Mailchimp and zoom and our website.

owner

so it was important that the system was able to integrate all of this in one place The system does a great job with these aspects and more and we're very grateful for that!

92% of reviewers feel positive about Integrations, highlighting the platform’s ability to connect with key tools like Zoom, Mailchimp, and website platforms. Users say integrations streamline their workflows and centralize business operations. Reviewers appreciate the ease of connecting with external services, which enhances client experience and administrative efficiency. They indicate that integrations with marketing, scheduling, and communication tools are particularly valuable. Some users report that recent additions, such as Zapier, further expand the platform’s capabilities and adaptability.

Continuous software enhancement

OWNER

It's been always very stable and I see day by day they keep improving the software, that make us feel comfortable that we can keep working with WellnessLiving.

93% of reviewers feel positive about Improvements, emphasizing the company’s commitment to ongoing updates and enhancements. Users think WellnessLiving listens to customer feedback and regularly implements requested features, which helps their businesses operate more efficiently. Reviewers appreciate that updates address real-world needs and often resolve previous issues. They say the pace of improvement gives them confidence in the platform’s future. Some users note that their experience has steadily improved over time, with new features and refinements making the software more effective for their operations.

Comprehensive studio operations tools

WellnessLiving has helped my yoga studio function and grow for years now.

92% of reviewers feel positive about Studio Management, noting that the software covers all essential aspects of running fitness and wellness studios. Users say it supports scheduling, billing, and client management for various offerings like classes, events, and appointments. Reviewers indicate that the platform adapts well to different studio sizes and business models, making daily operations more efficient. They appreciate features that simplify check-ins, manage multiple locations, and handle retail sales. Some users report that the software’s flexibility and robust options help their studios grow and thrive.

This Canadian scheduling and accounting app is interactive, highly supportive, and expertly tailored to meet the unique needs of small fitness studios like mine.

When setting up our membership model, we had aimed to create membership options with a constant, repeating duration of exactly 30 days, but were unable to do, as "days" was not a unit of measurement that we could select for Membership Durations.

Business Administrator

It is convenient being able to make payments through the app as needed, users can be put on a wait list, and it is great for marketing.

General Manager

Typically when you submit an issue ticket it goes nowhere, had to learn a loop hole and submit a ticket a different way for it to work but most times they don't have solutions.

Our clients find it easy to book classes, make payments, and manage their schedules, while on the owner side, the system provides robust tools for managing our studio operations efficiently.

I think the main complaint is that when our staff uses the elevate staff app sometimes changes are a little slow to show up on the schedule or the staff needs to refresh the app to get the change to show up.

Facilitator

This crew is available and personable and are committed to providing the tools we need to organize our services and provide a great experience for our members.

Manager

One of my favorite features is that you can message clients directly from within the platform- this has been huge for us in keeping communication organized and consistent!!!

Fitness trainer

What I like most about the WellnessLiving app is the simplicity, speed and convenience when booking fitness classes.

Wellness Living also does not have APIs that integrate with much of the popular software that allows you to market to clients (e.g. Class Pass) and it does not integrate with systems like Netgym which allow scheduling support. If money is an option, try them. But they are a short term solution.

Studio Founder and Owner

We offer 1:1 appointments, small group classes, and workshops and this robust software meets all of these scheduling needs.

We have a large number of offerings from Yoga, Pilates & Fitness classes on weekly direct debit, to national and international retreats and Yoga & Pilates Teacher Trainings.

Enabling 30-day membership durations would not have necessarily fixed this aspect, but it likely would've guaranteed the same amount of training opportunities (days) for every one of clients on a monthly basis

Owner CEO

Wellness Living does it all and helped me automate many parts of my business so I can spend more time with my staff and students all while providing quality customer service.

I met once with an onboarding specialist and she told me to log into my account with the login info given to me in an email and gave me her contact info, did a short demo and gave me some homework to do to set up the system on the back end in my account before our next session.

Owner and Operator

I finally found out that you need to give written notice at least 30 days prior to your contract expiration or you will automatically renew.

WellnessLiving vs MyStudio Comparison (2026)

WellnessLiving

MyStudio

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives