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Aloha EPOS vs SpotOn Comparison (2026)

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Good recommendations?

Aloha EPOS

SpotOn

Overview

Aloha is a cloud-based EPOS solution designed to helps bars and restaurants manage their business lifecycles, from reservations to seating plans, table services, staff rosters, & payments. Managers can create custom floor plans using real-time updates on waiting times and available seating capacity.

SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

500

One-time payment

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

Value for money

Ease of use

Features

Customer support

62%

would recommend this app

4.2

371

252

Value for money

Ease of use

Features

Customer support

73%

would recommend this app

Pros

“I’ve used aloha in managing in multiple restaurants, it was a very user friendly set up with payment processing, we did have a few issues with it going out during service but customer service was extremely helpful during the process.”

Aireanne T.

Vice President

“The outrages we had on a few occasions and the amount of time it took to reboot up when we did have the software go down.”

Aireanne T.

Vice President

“The system is reliable and meets our operational needs well.”

Aireanne T.

Vice President

Pros

“I found the interface intuitive for staff, and the restaurant‑specific tools helped streamline operations while providing useful insights into sales and customer behavior.”

Radha S.

Legal Assistant

“Customizable reports deliver powerful insights for smarter decision-making, while their user-friendly email marketing and loyalty programs drive real results.”

Tadeo C.

“need offer more 3rd party vendors to connect to give customers options such as affirm and Klara and other financial institutes”

FREDDIE E.

manager

Cons

“Customer service is hard to reach in a timely manner.”

Heba H.

social media specialist

“glitches, unexpected reset, some screen freezing .”

alessa l.

entrepreneur

“Almost 10 years after being built, it hadn't made any UX updates.”

Mary G.

Brand Engagement Manager

Cons

“Prices are wrong, discounts are added instead of subtracted, gratuity can’t be added, printers malfunction, systems lose connectivity to the internet, handhelds don’t work, back up cell service fails, tickets won’t print to the kitchen, the list continues.”

Kris G.

Owner

“There is no escalation path, no public developer email that works (partner-support@ bounces), and no visibility into where your request sits in their pipeline.”