Aloha vs SpotOn Restaurant Comparison

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Overview

Aloha is a cloud-based EPOS solution designed to helps bars and restaurants manage their business lifecycles, from reservations...

SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$65.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(53)

5

4

3

2

1

27

19

4

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.9

(23)

5

4

3

2

1

21

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of).
The layout is nice and organized. The customer service is amazing as well.
I love how easy it is to set up the POS to completely mirror your menu, making it more user friendly for the staff.

Pros

We have really enjoyed being with SpotOn. The biggest reason we enjoy it is because of the great customer service from [SENSITIVE CONTENT HIDDEN.
I love it, I think it works great for us and I LOVE the customer support and also our sales Rep [SENSITIVE CONTENT HIDDEN.
The support is award winning in my opinion. Quick responses to early on questions and transparent pricing.

Cons

The problem with this platform, is that because of its design, it can not keep up with regulatory or technological advancements.
Then they can only “escalate” which means it gets routed to another idiot in India who calls you back in a couple of days to tell you to reboot the system.
The only problem is with so many other options out there on the market Aloha has failed to lower their prices to be more competitive.

Cons

The real time feature that allows you to instantly make changes to any platform of the system allows for no lost time which is crucial in a high volume restaurant.
The only difficult thing with the way our restaurant is set up is entering tips. We are unable to enter tips while the order is open and being used.
Minor changes that needed to be made were handled by the support team quickly with no interruptions in my business.
  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features35
  • API
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Analytics
  • Billing & Invoicing
  • Billing Rate Management
  • Business Analysis
  • Communication Management
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Customizable Reporting
  • Discount Management
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Employee Management
  • Forecasting
  • Fraud Detection
  • Gift Card System
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Labor Cost Reporting
  • Labor Management
  • Loyalty Program
  • Mobile Workforce Control
  • Multi-Channel Marketing
  • Multi-Location
  • Order Management
  • Order Processing
  • Order Tracking
  • POS
  • Performance Reports
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Reservations Management
  • SMS Marketing Managment
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Status Reporting
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Total features29
  • API
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Analytics
  • Billing & Invoicing
  • Billing Rate Management
  • Business Analysis
  • Communication Management
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Customizable Reporting
  • Discount Management
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Employee Management
  • Forecasting
  • Fraud Detection
  • Gift Card System
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Labor Cost Reporting
  • Labor Management
  • Loyalty Program
  • Mobile Workforce Control
  • Multi-Channel Marketing
  • Multi-Location
  • Order Management
  • Order Processing
  • Order Tracking
  • POS
  • Performance Reports
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Reservations Management
  • SMS Marketing Managment
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Status Reporting
  • Stock Management
  • Summary Reports
  • Supplier Management

Integrations

  • Total integrations3
  • 7shifts
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations2
  • 7shifts
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Aloha vs. SpotOn Restaurant

See how Aloha and SpotOn Restaurant stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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