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Aloha EPOS Logo

Aloha EPOS

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Restaurant management and EPOS solution for businesses

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Aloha EPOS Pricing, Features, Reviews and Alternatives

Aloha EPOS FAQs

Q. What type of pricing plans does Aloha EPOS offer?

Aloha EPOS has the following pricing plans:
Starting from: $500.00
Pricing model: One Time License

These products have better value for money


Q. Who are the typical users of Aloha EPOS?

Aloha EPOS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Aloha EPOS support?

Aloha EPOS supports the following languages:
English


Q. Does Aloha EPOS offer an API?

Yes, Aloha EPOS has an API available for use.


Q. What level of support does Aloha EPOS offer?

Aloha EPOS offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep)

Aloha EPOS product overview

Price starts from

500

One-time payment

What is Aloha EPOS?

Aloha is a cloud-based electronic point of sale (EPOS) solution designed to help bars and restaurants manage the entire business lifecycle including reservations, seating plans, tableside services, staff rosters, payments, and more. The platform allows managers to create custom floor plans using real-time updates on waiting times and available seating capacity.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
24/7 (Live rep)

Training options

Webinars
In Person
Documentation
Live Online

Not sure about Aloha EPOS? Compare it with a popular alternative

Starting from

500

One-time payment

Free plan
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Pricing range

Starting from

165

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Aloha EPOS pricing information

Value for money

3.8

/5

66

Starting from

500

One-time payment

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Aloha EPOS features

Functionality

4.0

/5

66

Total features

46

5 categories

Most valued features by users

Inventory Management
Activity Dashboard
Multi-Location
Order Management
Point of Sale (POS)
Reporting/Analytics
Billing & Invoicing
Sales Reports

Functionality contenders

Aloha EPOS users reviews

Overall Rating

4.3

/5

66

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.6/10
Rating distribution

5

4

3

2

1

33

25

4

1

3

Pros
The thing I like most is that it does integrate across most restaurant functions - it covers loyalty, POS, has build-ins for inventory, etc. And the POS terminals are great.
Their customer service is great (if you ever have to contact them anyway), and deployment is easy because it's very user friendly.
Overall, Aloha is a very good software to use and recommend it to restaurants to use for their employers.
Cons
Then they can only “escalate” which means it gets routed to another idiot in India who calls you back in a couple of days to tell you to reboot the system.
The only problem is with so many other options out there on the market Aloha has failed to lower their prices to be more competitive.
Nothing stands out enough to dislike the software, sometimes the POS freezes and it needs to be manually restarted.

Overall rating contenders

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Justyna K.

Food & Beverages, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Like the table layout on the screen

Reviewed 4 years ago

For managers great tool to keep track of all the comps voids labor and etc.

Pros

So much easier than micros. Dummy proof for new servers. Easy for servers to navigate.

Cons

Credits cards system from time to time goes down. Customer service hard to reach in the timely manner.

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Brian H.

Higher Education, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Make your F&B ePOS work for you the easy way

Reviewed 5 years ago

Put it this way: when I would go to interview here and there for management positions in restaurants, one of the first things I'd do is steal a quick glance around to see what ePOS was in use. When I would see Aloha, it was an immediate sense of relief. They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off...

Pros

I have worked in restaurant management across the world, and have encountered various ePOS systems that do the job but that's about it. Aloha is not one of those. You could quit literally sit someone down in front of it and in 5 minutes they'll know the basics, 10 minutes they will be able to enter more complex orders and complex checkouts (e.g. split checks, etc.), and in 30 minutes they could be capable of programming your entire business into it from scratch and running any report you could want. A la iPhone. It really is that simple to use.

Cons

Like any computer, terminals can sometimes get glitchy and must be rebooted, but impatient folk servers and managers alike may start thumping on the screen with their pens, fingernails, etc, and after awhile it will take a toll on the touchscreen. But I've experienced this in $10mln/yr volume restaurants when they are under heavy use, not $2mln/yr volume businesses.

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Verified reviewer

Restaurants, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Should Have Stayed in Hardware - Not Good Software

Reviewed 3 years ago

I am frustrated with this software more often that I am not. It has taken about a year for me to figure out all the workarounds to get the information I need. The language on the brand side is not clear, the functionality is antiquated, and NCR should have stuck with just making cash registers. Software is not their game.

Pros

The thing I like most is that it does integrate across most restaurant functions - it covers loyalty, POS, has build-ins for inventory, etc. And the POS terminals are great. But the software does not have much going for it.

Cons

This software looks like it was built super well for the early 10's and hasn't been updated since. When I was onboarded, I watched videos that were made in 2012 and the look/feel of the functionality hadn't changed at all. Almost 10 years after being built, it hadn't made any UX updates. The loyalty program, though it says it has the ability to segment, does not. You must pull a report that shows every single one of your Guest Loyalty members, then in your own Excel sheet, filter by location, then filter by when they were last in the restaurant, then filter by the information you're actually looking for. There is no easy way to pull any of this Marketing information.

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Kelly M.

Food & Beverages, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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The easiest Point of Sale System of them all to learn and use.

Reviewed 4 years ago

What is there not to like about software created for staff of all levels of experience. In previous places of employment, I had worked with the point of sale systems that were so intricate that it took me weeks to fully master all of the features to its operation, so I was a bit worried that Aloha would turn out to be another one of those. Little did I know that this would be the software that made me into the confident server I am today.

Pros

The Aloha POS System was by far the easiest software I have encountered throughout my work experience in the Food & Beverage Industry. The interface of the actual system itself that I used to enter customer orders into had everything right in front of your eyes on the main page of the screen, which allowed me to enter my orders quickly and accurately. This layout also helped me manage several customers tabs at once without having to jump through several hurdles to do so. Anytime an order needed a modification last minute, I was able to get the system to help in time.

Cons

There were honestly no features in this software that I came across and questioned its purpose or use. Everything has a place and where that place happens to be just makes sense for the establishment that it is attached to.

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Muhamet C.

Restaurants, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The Future of POS is Here

Reviewed a year ago

Easy to know the complete net of each individual at any given moment of the shift gave a bird's eye view of the dining room/area, increased sales production, supply and demand

Pros

Functionality is good, easy to rummage through, toggle and navigate made easy by touchscreen capable, orderly, tacks on prices for add ons

Cons

Color coating, less crowding, easy back office, waiters/waitresses may deceive (the system) easily if entrusted

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