SpotOn Pricing, Features, Reviews and Alternatives

The instant percentage tipping. This really comes in handy for restaurant workers like myself, especially with Togo orders.

Doesn’t accept gift card payments. I have to manually try and enter it for a smaller amount, and sometimes that doesn’t even work.

Thank you for the feedback. We're happy to hear about your experience with our percentage tipping, and we've passed along your feedback on gift card payments to our internal teams. We appreciate you taking the time to leave us a review - we're here to work with you, for you.

Top on our list of what we like most about the SpotOn software is the ability to customize the screens and the reports to fit our needs. The ability to log in from anywhere and make changes on the go is also one of the most helpful and impactful features. The reports are easy to interpret and share. Staff timekeeping and payroll is a breeze. Our staff love the ease of the screens and how easy it is to modify items add new items or create events.

We are very pleased with this software. We have recently began using the handheld tablets and our only complaint with those was not having the ability to start a tab. However, SpotOn contacted us and said this feature was going to be implemented and asked if we would like to be part of the Beta testing for that feature. So far it is going great and we appreciate that they listen to the users and are always looking to add helpful features and updates.

Thanks for this feedback, Lianna! We are so happy to hear you are enjoying the handheld as well.

nothing at all they lied to me the minute we started doing buisness !!

everything communication and service is terribble !!

Kevin, we are sorry to hear about your experience. I've looked into your case and spoke to a member of our customer team, Craig, who assisted you a few weeks back. A refund was submitted & our tea confirmed with you that the situation has been rectified. If this is not the case, don't hesitate to contact clientengagement@spoton.com for additional support.

I thing I liked most about spoton is the implementation/install process. The gentleman who helped us with both were extremely helpful and thorough in making sure we felt comfortable with our new system.

The system (BOH) is not very clean/straight forward. Do not like how we have multiple logins/areas for separate things. Feel like we should have one login with reports, dashboard, BOH to eliminate confusion and extra back and forth.

Thank you for the feedback, Tiffany. Customer service and local representation is important to us. We've passed along your login notes as we are constantly evolving our tech and its capabilities to better support businesses. We look forward to continuing to help your business grow.

I will definitely be staying!Best customer support!Dashboard to process credit cards easy to use and navigate! Portable credit card reader is a life changer and rarely do I have to remember to charge it or turn it off!Super easy bluetooth with app on my phone!

Intergrate with either Google contacts and or Hubsport crm to import all my existing clients to make emailing receipts and invoicing easier, or intergrate with Zapier to make this happen!

That's music to our ears, Shane! We're happy to hear you're having a great experience with your SpotOn Dashboard and device. Going to pass along your integration/import contacts feedback and make sure the right teams are notified. We look forward to continuing to help you grow your business.