App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

SpotOn Logo

SpotOn

4.4
(256)

Write a review

Restaurant POS for payment processing

(10)

SpotOn Pricing, Features, Reviews and Alternatives

SpotOn FAQs

Q. What type of pricing plans does SpotOn offer?

SpotOn has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription

These products have better value for money

See free alternatives

Q. Who are the typical users of SpotOn?

SpotOn has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

See alternatives

Q. What languages does SpotOn support?

SpotOn supports the following languages:
English

See alternatives

Q. Does SpotOn support mobile devices?

SpotOn supports the following devices:
Android, iPad, iPhone

See alternatives

Q. Does SpotOn offer an API?

No, SpotOn does not have an API available.

See alternatives

Q. What other apps does SpotOn integrate with?

SpotOn integrates with the following applications:
7shifts, PayPal, Restaurant Systems Pro, INControl, Paycom, DAVO, Gusto, Restaurant365, QuickBooks Online Advanced, Craftable, QSROnline, BevSpot Food and Beverage Management, SevenRooms, HotSchedules, DoorDash, Paylocity, Venmo, MarginEdge, Shippo, Paycor

See alternatives

Q. What level of support does SpotOn offer?

SpotOn offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, Chat

See alternatives

SpotOn product overview

Price starts from

25

Per month

Flat Rate

What is SpotOn?

SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support
Chat

Training options

Documentation
In Person
Live Online
Videos
Webinars

Not sure about SpotOn? Compare it with a popular alternative

Starting from

25

Per month

Flat Rate

Free plan
Free trial
Pricing range

Starting from

69

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

SpotOn pricing information

Value for money

4.4

/5

256

Starting from

25

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SpotOn features

Functionality

4.4

/5

256

Total features

179

14 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Activity Dashboard
Third Party Integrations
Alerts/Notifications
Multi-Location
Order Management
Point of Sale (POS)

Functionality contenders

SpotOn users reviews

Overall Rating

4.4

/5

256

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.14/10
Rating distribution

5

4

3

2

1

187

33

9

4

23

Pros
The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.
Cons
Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.

Overall rating contenders

AR
AvatarImg

Verified reviewer

Restaurants, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Server SpotOn

Reviewed 3 months ago

Very easy to use and learn!

Pros

The instant percentage tipping. This really comes in handy for restaurant workers like myself, especially with Togo orders.

Cons

Doesn’t accept gift card payments. I have to manually try and enter it for a smaller amount, and sometimes that doesn’t even work.

Vendor response

Thank you for the feedback. We're happy to hear about your experience with our percentage tipping, and we've passed along your feedback on gift card payments to our internal teams. We appreciate you taking the time to leave us a review - we're here to work with you, for you.

LL
AvatarImg

Lianna L.

Restaurants, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SpotOn Delivers Peace of Mind and Profitability

Reviewed a year ago
Pros

Top on our list of what we like most about the SpotOn software is the ability to customize the screens and the reports to fit our needs. The ability to log in from anywhere and make changes on the go is also one of the most helpful and impactful features. The reports are easy to interpret and share. Staff timekeeping and payroll is a breeze. Our staff love the ease of the screens and how easy it is to modify items add new items or create events.

Cons

We are very pleased with this software. We have recently began using the handheld tablets and our only complaint with those was not having the ability to start a tab. However, SpotOn contacted us and said this feature was going to be implemented and asked if we would like to be part of the Beta testing for that feature. So far it is going great and we appreciate that they listen to the users and are always looking to add helpful features and updates.

Vendor response

Thanks for this feedback, Lianna! We are so happy to hear you are enjoying the handheld as well.

KP
AvatarImg

Kevin P.

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

spot on is a bunch of liars and scammers !! buyer beware or youll be out 924.00 like me !!

Reviewed 2 months ago

terrible company stay away they stole 924 from my account and also never gave me my 200 terminal fee back !! these guys are crooks !! stay away .. they make up rules as they go...

Pros

nothing at all they lied to me the minute we started doing buisness !!

Cons

everything communication and service is terribble !!

Vendor response

Kevin, we are sorry to hear about your experience. I've looked into your case and spoke to a member of our customer team, Craig, who assisted you a few weeks back. A refund was submitted & our tea confirmed with you that the situation has been rectified. If this is not the case, don't hesitate to contact clientengagement@spoton.com for additional support.

TA
AvatarImg

Tiffany A.

Food & Beverages, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Thanks for the help!

Reviewed 4 months ago
Pros

I thing I liked most about spoton is the implementation/install process. The gentleman who helped us with both were extremely helpful and thorough in making sure we felt comfortable with our new system.

Cons

The system (BOH) is not very clean/straight forward. Do not like how we have multiple logins/areas for separate things. Feel like we should have one login with reports, dashboard, BOH to eliminate confusion and extra back and forth.

Vendor response

Thank you for the feedback, Tiffany. Customer service and local representation is important to us. We've passed along your login notes as we are constantly evolving our tech and its capabilities to better support businesses. We look forward to continuing to help your business grow.

SA
AvatarImg

Shane A.

Consumer Services, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Spoton has gone above and beyond for me and my business!

Reviewed 5 months ago

Best payment processor with phenomenal customer supportStill need to sit down and go over intergrating yall's crm!

Pros

I will definitely be staying!Best customer support!Dashboard to process credit cards easy to use and navigate! Portable credit card reader is a life changer and rarely do I have to remember to charge it or turn it off!Super easy bluetooth with app on my phone!

Cons

Intergrate with either Google contacts and or Hubsport crm to import all my existing clients to make emailing receipts and invoicing easier, or intergrate with Zapier to make this happen!

Vendor response

That's music to our ears, Shane! We're happy to hear you're having a great experience with your SpotOn Dashboard and device. Going to pass along your integration/import contacts feedback and make sure the right teams are notified. We look forward to continuing to help you grow your business.

Common SpotOn comparisons

SpotOn logo
Reservo logo
SpotOnvsReservo
SpotOn logo
Taskeo logo
SpotOnvsTaskeo
SpotOn logo
Marketing 360 logo
SpotOnvsMarketing 360

Related categories