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AutoLeap vs RO Writer Comparison (2026)

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AutoLeap logo

AutoLeap

RO Writer logo

RO Writer

Overview

AutoLeap is a cloud-based shop management software built for auto repair shops to streamline operations, boost customer satisfaction, and grow revenue. It offers advanced features, powerful integrations, and incredible support to help shops quickly achieve their business goals.

Trusted by thousands of shops for 50 years, RO Writer is the all-in-one shop management software that helps you do more with less hassle. From scheduling and repair orders to parts sourcing and payments, everything works together to keep you running smarter, faster, and more profitable than ever.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

179

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

199

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

748

5

4

3

2

1

668

58

9

4

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

3.9

93

5

4

3

2

1

52

15

5

5

16

  • Value for money
  • Ease of use
  • Features
  • Customer support
69%
would recommend this app

Pros

“The repair orders and parts ordering features are both located within the same system and that has made a huge difference from where they were spread around the shop.”
SF

Sam F.

Chief Technology Officer

“There is no summary of the hours booked in the calendar by day, so you know how much work you have booked for each day. And the work around requires using the calendar by technician, but the length of the calendar appointments default to 1 hour. ”
Verified reviewer profile picture

Shawn G.

Director

“Now you have to transfer all the line items of the work order, parts ordered, and the customer approval stays with the old work order.”
Verified reviewer profile picture

Shawn G.

Director

Pros

“NO FANCY BUTTONS, AREA'S TO ENTER INFORMATION OR HUNT FOR WHAT DATA YOU ARE LOOKING FOR.”
AB

ALAN B.

Manager

“It has great integrations that help the service writing process greatly.”
ER

Edgar R.

COO

“We love that it is server based. If our internet goes out, we can continue to use RO Writer. ”
WD

Wes D.

Owner

Cons

“The most basic reporting has too many variances - you can open 3 labour reports for the same period and all have different values for not only hours, but dollars billed. How are you supposed to run a business if you cannot trust the numbers in the system. ”
Verified reviewer profile picture

Shawn G.

Director

“of the time we try to use parts tech to order parts we are met with an error message and have to close and reopen the browser. Since we have been using the software the payments screen will not load on the first try and sometimes it requires refreshing the page multiple times before you are able to take the payment from the customer.”
DD

David D.

Owner

“We had a hard time scheduling our zoom calls/meetings during business hours. When owners work in the business, it is hard to jump on a call while the business is open - so most of the time we had a lot of distractions.”
AK

Andrea K.

Owner - Administrator

Cons

“I think it’s difficult to identify which parts are for what”
JE

Jeff E.

Service advisor

“It wasn't the easiest thing to get all of the Service Techs trained to use.”
BC

Brenda C.

Billing Clerk

“We often end up with appointments on the wrong day, at the wrong time, because people who use the program occasionally get tripped up by the anomalies/inconsistencies.”
NC

Nic C.

SERVICE WRITER

  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features58
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Chat/Messaging
  • Communication Management
  • Contact Database
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Employee Scheduling
  • Employee Time Clock
  • Estimating
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Tracking
  • Labor Cost Reporting
  • Labor Rates
  • Maintenance Scheduling
  • Marketing Management
  • Multi-Location
  • Order Management
  • Parts Management
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Prioritization
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Service History
  • Third-Party Integrations
  • Time Tracking
  • Transaction History
  • User Management
  • VIN Decoder
  • VIN Lookup
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management
  • Workflow Management
  • Total features60
  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • CRM
  • Chat/Messaging
  • Communication Management
  • Contact Database
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Electronic Signature
  • Employee Scheduling
  • Employee Time Clock
  • Estimating
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Tracking
  • Labor Cost Reporting
  • Labor Rates
  • Maintenance Scheduling
  • Marketing Management
  • Multi-Location
  • Order Management
  • Parts Management
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Prioritization
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Records Management
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Service History
  • Third-Party Integrations
  • Time Tracking
  • Transaction History
  • User Management
  • VIN Decoder
  • VIN Lookup
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations5
  • ALLDATA
  • AutoVitals
  • Broadly
  • Epicor Catalog for Automotive
  • Global Payments Integrated
  • Identifix Shop Manager
  • Kukui
  • MiragetLeads
  • OEC
  • PartsTech
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Steer
  • Worldpay for Platforms
  • Total integrations11
  • ALLDATA
  • AutoVitals
  • Broadly
  • Epicor Catalog for Automotive
  • Global Payments Integrated
  • Identifix Shop Manager
  • Kukui
  • MiragetLeads
  • OEC
  • PartsTech
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Steer
  • Worldpay for Platforms