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R.O.Writer Logo

Auto repair shop tool for handling customer communications

Table of Contents

R.O.Writer - 2025 Pricing, Features, Reviews & Alternatives

What is R.O.Writer?

R.O. Writer is designed to support auto repair shop owners in enhancing various business operations, spanning from service writing to invoicing and customer communications. It is positioned as a comprehensive shop management solution, offering an extensive range of features. The R.O. Writer Hybrid Cloud is emphasized as a new offering, advocating real-time data synchronization, secure data backups, cloud-based reporting, and data storage tailored to the needs of shop owners.

Starting from

ic-pricetag

No pricing info

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R.O.Writer's key features

Most critical features, based on insights from R.O.Writer users:

Work Order Management
Service History
Billing & Invoicing
VIN Lookup
Labor Rates
Quotes/Estimates

All R.O.Writer features

Features rating:

Maintenance Scheduling
Alerts/Notifications
Point of Sale (POS)
Appointment Scheduling
CRM
Accounting
Multi-Location
Order Management
Parts Management
Payroll Management
Performance Metrics
Progress Tracking
Purchase Order Management
QuickBooks Integration
Reminders
Repair Tracking
Reporting & Statistics
Scheduling
SMS Messaging
Third-Party Integrations
Transaction History
User Management
Vehicle Tracking
VIN Decoder
Workflow Management
Activity Dashboard
API
Appointment Management
Communication Management
Contact Database
Cost Tracking
Customer Database
Customer History
Customizable Reports
Data Import/Export
Electronic Payments
Employee Scheduling
Employee Time Clock
Estimating
Inspection Management
Inventory Control
Inventory Management
Invoice Management
Job Costing
Job Tracking
Labor Cost Reporting

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R.O.Writer pricing

Value for money rating:

Starting from

ic-pricetag

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

R.O.Writer support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Webinars
In Person
Documentation
Videos

R.O.Writer reviews

Overall rating

3.8

/5

83

Positive reviews

67

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.35/10
Rating distribution

5

4

3

2

1

45

11

5

5

17

Pros
Our CPA recommends it also as it is very powerful in that feature. The Support team is awesome.
Very user friendly and great customer support- New user can use this software almost immediately without too many obstacles. Great and almost seamless integration to QuickBooks.
What we like about RO Writer is the ease of use and the ability to navigate through the Software.
Cons
It's a shame this company took such a bad turn to the worst. After all these years I am actively looking.
The second worst problem is lack of user input. There are several areas in the program that work...but require many extra steps that could be reduced with minor coding additions.
Constant interuptions in service with NO tech support. Having to wait over 2 weeks for a call back only to have them tell you they have no record of the original call/ problem.

R.O.Writer FAQs

Q. What type of pricing plans does R.O.Writer offer?

R.O.Writer has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of R.O.Writer?

R.O.Writer has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does R.O.Writer support?

R.O.Writer supports the following languages:
English


Q. Does R.O.Writer offer an API?

Yes, R.O.Writer has an API available for use.


Q. What other apps does R.O.Writer integrate with?

R.O.Writer integrates with the following applications:
Identifix Shop Manager, OEConnection, Broadly, Steer, Kukui, ALLDATA


Q. What level of support does R.O.Writer offer?

R.O.Writer offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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